https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/3388FDW-bao-cuoCA-F4-2E-0B/m-p/1374020#M314747 <P>您好</P> <P>目前来看，以上问题可能和打印机固件或打印机控制板有关建议联系维修中心具体检测打印机。</P> <P>这是维修中心查询链接：<A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A><BR />给您带来不带，敬请谅解。</P> <P>&nbsp;</P> Thu, 01 Jan 2026 13:02:10 GMT 双鱼座鲨鱼 2026-01-01T13:02:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/3388FDW-bao-cuoCA-F4-2E-0B/m-p/1372040#M314202 <P>如图。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="8d7df836-be19-4b55-a02b-9772470bd1e3.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129845i6434B0706A2423CC/image-size/large?v=v2&amp;px=999" role="button" title="8d7df836-be19-4b55-a02b-9772470bd1e3.png" alt="8d7df836-be19-4b55-a02b-9772470bd1e3.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="9842a319e94cfff5c004105cd001ff8a.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129846iD5E11DA59E310AE2/image-size/large?v=v2&amp;px=999" role="button" title="9842a319e94cfff5c004105cd001ff8a.jpg" alt="9842a319e94cfff5c004105cd001ff8a.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="e742ee9e6d6c0fa96df976fe135085e9.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129847iC6DB12B87F0FCB96/image-size/large?v=v2&amp;px=999" role="button" title="e742ee9e6d6c0fa96df976fe135085e9.jpg" alt="e742ee9e6d6c0fa96df976fe135085e9.jpg" /></span></P> Wed, 17 Dec 2025 07:04:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/3388FDW-bao-cuoCA-F4-2E-0B/m-p/1372040#M314202 黑小白 2025-12-17T07:04:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/3388FDW-bao-cuoCA-F4-2E-0B/m-p/1372053#M314204 <P>您好</P> <P>请重启打印机测试。</P> <P>如果问题依旧，建议复位打印机后，再重新测试。</P> <P>复位方法：</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1765962582635.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129853i3D5527A3BE4B4639/image-size/large?v=v2&amp;px=999" role="button" title="_0-1765962582635.png" alt="_0-1765962582635.png" /></span></P> <P>谢谢</P> <P>&nbsp;</P> Wed, 17 Dec 2025 09:10:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/3388FDW-bao-cuoCA-F4-2E-0B/m-p/1372053#M314204 双鱼座鲨鱼 2025-12-17T09:10:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/3388FDW-bao-cuoCA-F4-2E-0B/m-p/1372605#M314376 <P>按操作恢复了设置，正常了一天。今天问题又复现了。</P> Mon, 22 Dec 2025 05:56:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/3388FDW-bao-cuoCA-F4-2E-0B/m-p/1372605#M314376 黑小白 2025-12-22T05:56:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/3388FDW-bao-cuoCA-F4-2E-0B/m-p/1372623#M314387 <P>您好</P> <P>请重新复位打印机。</P> <P>登陆打印机主页，在网络--常规--网络协议中选择仅启用IPV4，点应用。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1766387846853.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129998i4B2867083BE9239E/image-size/large?v=v2&amp;px=999" role="button" title="_0-1766387846853.png" alt="_0-1766387846853.png" /></span></P> <P>然后再重新测试，谢谢。</P> <P>&nbsp;</P> Mon, 22 Dec 2025 07:19:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/3388FDW-bao-cuoCA-F4-2E-0B/m-p/1372623#M314387 双鱼座鲨鱼 2025-12-22T07:19:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/3388FDW-bao-cuoCA-F4-2E-0B/m-p/1373943#M314717 <P>还是一样的，请问还有其他解决方案吗。</P> Wed, 31 Dec 2025 06:55:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/3388FDW-bao-cuoCA-F4-2E-0B/m-p/1373943#M314717 黑小白 2025-12-31T06:55:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/3388FDW-bao-cuoCA-F4-2E-0B/m-p/1374020#M314747 <P>您好</P> <P>目前来看，以上问题可能和打印机固件或打印机控制板有关建议联系维修中心具体检测打印机。</P> <P>这是维修中心查询链接：<A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A><BR />给您带来不带，敬请谅解。</P> <P>&nbsp;</P> Thu, 01 Jan 2026 13:02:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/3388FDW-bao-cuoCA-F4-2E-0B/m-p/1374020#M314747 双鱼座鲨鱼 2026-01-01T13:02:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/3388FDW-bao-cuoCA-F4-2E-0B/m-p/1374021#M314748 <P>您好</P> <P>目前来看，以上问题可能和打印机固件或打印机控制板有关建议联系维修中心具体检测打印机。</P> <P>这是维修中心查询链接：<A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A><BR />给您带来不带，敬请谅解。</P> <P>&nbsp;</P> Thu, 01 Jan 2026 13:02:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/3388FDW-bao-cuoCA-F4-2E-0B/m-p/1374021#M314748 双鱼座鲨鱼 2026-01-01T13:02:27Z