https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374025#M314751 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG20260101214642.jpg" style="width: 3072px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130598i1A3F8A2FF05FB6BA/image-size/medium?v=v2&amp;px=400" role="button" title="IMG20260101214642.jpg" alt="IMG20260101214642.jpg" /></span></P><P> </P> Thu, 01 Jan 2026 13:47:28 GMT 王洪文 2026-01-01T13:47:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1373968#M314728 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2025-12-31-21-53-54-84_e39d2c7de19156b0683cd93e8735f348.jpg" style="width: 1264px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130587iB5736F008095A1AD/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_2025-12-31-21-53-54-84_e39d2c7de19156b0683cd93e8735f348.jpg" alt="Screenshot_2025-12-31-21-53-54-84_e39d2c7de19156b0683cd93e8735f348.jpg" /></span></P><P> </P> Wed, 31 Dec 2025 13:54:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1373968#M314728 王洪文 2025-12-31T13:54:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1373969#M314729 <P>您好</P> <P>请先确认打印机固件是否已经升至最新。</P> <P><SPAN>然后再按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新开启web，打印信息页测试。</SPAN></P> <P><SPAN>具体要求如下：</SPAN></P> <P>1 <SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</SPAN></P> <P>2 <SPAN>打印机连接到</SPAN>2.4g <SPAN>网络，使用英文或英文</SPAN>+<SPAN>数字（不支持中文）</SPAN></P> <P>3 <SPAN>带宽调整为</SPAN>20M</P> <P>4 <SPAN>使用信道</SPAN>13</P> <P>5<SPAN>关闭</SPAN>wmm<SPAN>（如果找不到可忽略）</SPAN></P> <P><SPAN>谢谢</SPAN></P> Wed, 31 Dec 2025 14:04:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1373969#M314729 双鱼座鲨鱼 2025-12-31T14:04:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1373985#M314735 <P>显示</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG20260101111655.jpg" style="width: 3072px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130592iAC2C7725C7FDD675/image-size/medium?v=v2&amp;px=400" role="button" title="IMG20260101111655.jpg" alt="IMG20260101111655.jpg" /></span></P><P> </P> Thu, 01 Jan 2026 03:22:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1373985#M314735 王洪文 2026-01-01T03:22:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374009#M314740 <P>固件更新了现在无法启用web</P><P>&nbsp;</P> Thu, 01 Jan 2026 08:56:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374009#M314740 王洪文 2026-01-01T08:56:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374015#M314742 <P>您好</P> <P>请打印配置页，发图片给我，以便确认问题，谢谢。</P> <P>（设置--报告--配置页）</P> <P>&nbsp;</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1767270246983.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130597iA18763A46016CB83/image-size/large?v=v2&amp;px=999" role="button" title="_0-1767270246983.png" alt="_0-1767270246983.png" /></span></P> <P>&nbsp;</P> Thu, 01 Jan 2026 12:24:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374015#M314742 双鱼座鲨鱼 2026-01-01T12:24:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374025#M314751 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG20260101214642.jpg" style="width: 3072px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130598i1A3F8A2FF05FB6BA/image-size/medium?v=v2&amp;px=400" role="button" title="IMG20260101214642.jpg" alt="IMG20260101214642.jpg" /></span></P><P> </P> Thu, 01 Jan 2026 13:47:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374025#M314751 王洪文 2026-01-01T13:47:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374225#M314800 <P>你好工程师给你发了你看一下。我这个咋回事啊</P> Sun, 04 Jan 2026 03:53:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374225#M314800 王洪文 2026-01-04T03:53:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374237#M314802 <P>您好</P> <P>感谢配合</P> <P>目前来看，打印机固件已经升至最新。</P> <P>请在电脑上打开一个浏览器，地址栏中输入打印机ip地址，回车。</P> <P>登陆打印机主页后，请点击web选项，开启web并打印信息页测试。</P> <P>操作过程中遇到问题，请截图发图片给我，谢谢。</P> Sun, 04 Jan 2026 05:18:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374237#M314802 双鱼座鲨鱼 2026-01-04T05:18:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374266#M314814 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20260104_144334.jpg" style="width: 1882px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130643i352B77F616F1237B/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20260104_144334.jpg" alt="IMG_20260104_144334.jpg" /></span></P><P> </P> Sun, 04 Jan 2026 06:44:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374266#M314814 王洪文 2026-01-04T06:44:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374267#M314815 <P>而且连接的无线网络。我也按照你给我发的那样设置了。</P> Sun, 04 Jan 2026 06:46:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374267#M314815 王洪文 2026-01-04T06:46:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374358#M314833 <P>您好</P> <P>169.254.x.x是私有ip，无法访问internet。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1767515238958.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130656i60E8FEF2B26B281E/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1767515238958.png" alt="_0-1767515238958.png" /></span></P> <P>请重新配置打印机无线，重新打印配置页，发图片给我，谢谢。</P> <P>&nbsp;</P> Sun, 04 Jan 2026 08:29:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374358#M314833 双鱼座鲨鱼 2026-01-04T08:29:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374382#M314846 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG20260104192332.jpg" style="width: 3072px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130661iF3A83BAC5A2345A3/image-size/medium?v=v2&amp;px=400" role="button" title="IMG20260104192332.jpg" alt="IMG20260104192332.jpg" /></span></P><P> </P> Sun, 04 Jan 2026 11:24:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374382#M314846 王洪文 2026-01-04T11:24:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374384#M314847 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG20260104192327.jpg" style="width: 3072px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130662i5887418B92F8932E/image-size/medium?v=v2&amp;px=400" role="button" title="IMG20260104192327.jpg" alt="IMG20260104192327.jpg" /></span></P><P> 王洛</P> Sun, 04 Jan 2026 11:25:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374384#M314847 王洪文 2026-01-04T11:25:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374497#M314872 <P>您好</P> <P>从图片来看，打印仍旧使用的是私有ip，所以导致打印机无法连接internet。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1767582063301.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130706i99C4DF0055BE0327/image-size/large?v=v2&amp;px=999" role="button" title="_0-1767582063301.png" alt="_0-1767582063301.png" /></span></P> <P>请在打印机面板重新配置无线后，再重新打印网络配置页，谢谢。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1767582527227.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130707iE0A62E133DF709A4/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1767582527227.png" alt="_1-1767582527227.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> Mon, 05 Jan 2026 03:09:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374497#M314872 双鱼座鲨鱼 2026-01-05T03:09:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374506#M314876 <P>从新配置了还是这个ip怎么办啊工程师</P> Mon, 05 Jan 2026 03:24:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374506#M314876 王洪文 2026-01-05T03:24:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374600#M314899 <P>您好</P> <P>请参考以下方法复位打印机：</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1767600189409.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130748i45E576E76C739C9D/image-size/large?v=v2&amp;px=999" role="button" title="_0-1767600189409.png" alt="_0-1767600189409.png" /></span></P> <P>然后重新配置打印机无线，再重新打印网络配置页，请拍照发图片给我，谢谢。</P> Mon, 05 Jan 2026 08:06:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374600#M314899 双鱼座鲨鱼 2026-01-05T08:06:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374628#M314910 <P>打印出来了，工程师牛逼</P> Mon, 05 Jan 2026 11:28:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374628#M314910 王洪文 2026-01-05T11:28:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374629#M314911 <P>这个打印机照片文档能双面打印吗</P> Mon, 05 Jan 2026 11:29:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374629#M314911 王洪文 2026-01-05T11:29:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374675#M314923 <P>您好</P> <P>前提：A4尺寸</P> <P>2页以上的文件，可以双面打印。</P> <P>2页以上的TIF格式的图片可以双面打印。</P> Tue, 06 Jan 2026 02:39:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu226dw-lian-jie-bu-shang-wei-xin-yun-da-yin/m-p/1374675#M314923 双鱼座鲨鱼 2026-01-06T02:39:18Z