https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-hua-lie-yin-chu-xian-cuo-wu-dai-ma-UA-400-EB000A9900/m-p/1374224#M314799 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_2650.png" style="width: 1320px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130630i5029C890DCDF4344/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_2650.png" alt="IMG_2650.png" /></span></P><P> </P> Sun, 04 Jan 2026 03:50:03 GMT JNG 2026-01-04T03:50:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-hua-lie-yin-chu-xian-cuo-wu-dai-ma-UA-400-EB000A9900/m-p/1374174#M314780 <P>電話列印出現錯誤代碼： UA_400_EB000A9900. 型號：HO Smart Tank 580</P> Sat, 03 Jan 2026 13:36:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-hua-lie-yin-chu-xian-cuo-wu-dai-ma-UA-400-EB000A9900/m-p/1374174#M314780 JNG 2026-01-03T13:36:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-hua-lie-yin-chu-xian-cuo-wu-dai-ma-UA-400-EB000A9900/m-p/1374197#M314786 <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">您好！</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">麻煩您先協助確認印表機的影印功能是否可正常運作。</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">若影印功能能正常使用，請您在手機或電腦上開啟&nbsp;HP App&nbsp;或&nbsp;HP Smart&nbsp;應用程式。</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">進入&nbsp;HP App&nbsp;或&nbsp;HP Smart&nbsp;首頁後，若印表機的狀態顯示正常，煩請透過&nbsp;HP Smart&nbsp;分別執行文件列印與圖片列印的測試操作。</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">倘若在測試過程中遇到任何異常狀況，麻煩您將問題畫面完整截圖並提供給我們。</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">感謝您的協助！</DIV> Sun, 04 Jan 2026 01:47:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-hua-lie-yin-chu-xian-cuo-wu-dai-ma-UA-400-EB000A9900/m-p/1374197#M314786 双鱼座鲨鱼 2026-01-04T01:47:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-hua-lie-yin-chu-xian-cuo-wu-dai-ma-UA-400-EB000A9900/m-p/1374224#M314799 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_2650.png" style="width: 1320px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130630i5029C890DCDF4344/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_2650.png" alt="IMG_2650.png" /></span></P><P> </P> Sun, 04 Jan 2026 03:50:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-hua-lie-yin-chu-xian-cuo-wu-dai-ma-UA-400-EB000A9900/m-p/1374224#M314799 JNG 2026-01-04T03:50:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-hua-lie-yin-chu-xian-cuo-wu-dai-ma-UA-400-EB000A9900/m-p/1374238#M314803 <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">您好</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">麻煩協助確認複印功能是否正常。</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">若複印功能可正常使用，請於印表機就緒時，按下印表機面板上的資訊鍵（字母 i 圖示）。</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">請等待印表機列印資訊頁後，拍攝該資訊頁的照片並傳送給我，以利確認問題，感謝您的配合。</DIV> Sun, 04 Jan 2026 05:24:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-hua-lie-yin-chu-xian-cuo-wu-dai-ma-UA-400-EB000A9900/m-p/1374238#M314803 双鱼座鲨鱼 2026-01-04T05:24:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-hua-lie-yin-chu-xian-cuo-wu-dai-ma-UA-400-EB000A9900/m-p/1375449#M315178 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.jpg" style="width: 4032px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130997i01B4C6787167B9C7/image-size/medium?v=v2&amp;px=400" role="button" title="image.jpg" alt="image.jpg" /></span></P><P> </P> Mon, 12 Jan 2026 14:14:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-hua-lie-yin-chu-xian-cuo-wu-dai-ma-UA-400-EB000A9900/m-p/1375449#M315178 JNG 2026-01-12T14:14:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-hua-lie-yin-chu-xian-cuo-wu-dai-ma-UA-400-EB000A9900/m-p/1375461#M315185 <P>您好<BR />感謝您的配合與耐心。<BR />目前看來，印表機的網路狀態是正常的，這表示印表機與路由器之間的連線並沒有明顯異常。<BR />為了進一步排除可能的臨時軟體或通訊問題，請您依照下列步驟操作：<BR />請先將印表機與手機都重新啟動一次。<BR />手機重新開機後，請再次開啟 HP Smart 應用程式。<BR />如果 HP Smart 首頁顯示印表機狀態為「Ready（就緒）」，請在手機端重新測試列印，確認是否已恢復正常。<BR />若問題仍然存在，煩請您繼續執行以下步驟：<BR />請在手機上刪除 HP Smart 應用程式。<BR />再次重新啟動手機。<BR />請從 App Store 或 Google Play 重新下載並安裝最新版本的 HP Smart。<BR />安裝完成後，請在 HP Smart 中重新新增您的印表機，並再次測試列印。<BR />這些步驟有助於解決因應用快取、網路通訊異常或設定錯誤所造成的列印問題。<BR />感謝您的配合，如您有任何問題或需要進一步協助，歡迎隨時與我們聯絡。</P> Tue, 13 Jan 2026 01:49:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-hua-lie-yin-chu-xian-cuo-wu-dai-ma-UA-400-EB000A9900/m-p/1375461#M315185 双鱼座鲨鱼 2026-01-13T01:49:27Z