https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-xian-shi-yi-zhi-zai-pai-dui-zhong/m-p/1375569#M315211 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1768296890370.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/131036i5B97AAC065F542AA/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1768296890370.png" alt="_0-1768296890370.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1768296926873.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/131037iA664E29BED8321C8/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1768296926873.png" alt="_1-1768296926873.png" /></span></P><P>删除了老的驱动，下载了你最新的驱动，打印测试页依旧显示排队，一直不动</P> Tue, 13 Jan 2026 09:36:20 GMT 教教我吧 2026-01-13T09:36:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-xian-shi-yi-zhi-zai-pai-dui-zhong/m-p/1374160#M314773 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1767439262490.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130613i22DB2591DE539393/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1767439262490.png" alt="_0-1767439262490.png" /></span>打印一直显示排队中，在惠普官网也下载了对应型号最新的驱动，依旧无法打印</P><P>&nbsp;</P> Sat, 03 Jan 2026 11:22:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-xian-shi-yi-zhi-zai-pai-dui-zhong/m-p/1374160#M314773 教教我吧 2026-01-03T11:22:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-xian-shi-yi-zhi-zai-pai-dui-zhong/m-p/1374163#M314776 <P>您好</P> <P>请在电脑上打开控制面板--设备和打印机--找到打印机图标。</P> <P>右击它--点击5个字的打印机属性--端口。</P> <P>再找到前面带√号的端口，发图片给我。</P> <P>然后在电脑上打开设备管理器--通用串行总线控制器，确认其中是否能找到与打印机相关的选项。</P> <P>例如：usb打印支持/M1005...</P> <P>同样请截图发图片给我，以便确认问题，谢谢。</P> Sat, 03 Jan 2026 12:01:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-xian-shi-yi-zhi-zai-pai-dui-zhong/m-p/1374163#M314776 双鱼座鲨鱼 2026-01-03T12:01:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-xian-shi-yi-zhi-zai-pai-dui-zhong/m-p/1374168#M314779 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1767443653707.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130614iBAAAC9CFEE10AEC8/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1767443653707.png" alt="_0-1767443653707.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1767443745171.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130615i4784DB233014A1F8/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1767443745171.png" alt="_1-1767443745171.png" /></span></P><P>&nbsp;</P> Sat, 03 Jan 2026 12:35:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-xian-shi-yi-zhi-zai-pai-dui-zhong/m-p/1374168#M314779 教教我吧 2026-01-03T12:35:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-xian-shi-yi-zhi-zai-pai-dui-zhong/m-p/1374199#M314787 <P>您好</P> <P>感谢您的配合。</P> <P>请分别选择 usb0011 /usb002/&nbsp; usb003&nbsp; /usb007测试打印。</P> <P>如果问题依旧，请删除之前安装的打印机驱动及软件。</P> <P>重启电脑，重新下载并安装：</P> <P><A href="https://ftp.hp.com/pub/softlib/software12/COL51478/ma-124621-1/LJM1005_Full_Solution.exe" target="_blank">https://ftp.hp.com/pub/softlib/software12/COL51478/ma-124621-1/LJM1005_Full_Solution.exe</A>&nbsp;</P> <P>再重新测试打印。</P> <P>操作过程中遇到问题，请及时追问，谢谢。</P> Sun, 04 Jan 2026 02:04:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-xian-shi-yi-zhi-zai-pai-dui-zhong/m-p/1374199#M314787 双鱼座鲨鱼 2026-01-04T02:04:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-xian-shi-yi-zhi-zai-pai-dui-zhong/m-p/1375488#M315194 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1768276191816.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/131005i305F1F14FA99A392/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1768276191816.png" alt="_0-1768276191816.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1768276221336.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/131006iD8E7BF923B162C0D/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1768276221336.png" alt="_1-1768276221336.png" /></span></P><P>尝试了4个usb端口测试打印都没反应，删除原驱动重启电脑并安装新驱动测试打印依旧没反应，一直显示排队中</P> Tue, 13 Jan 2026 03:51:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-xian-shi-yi-zhi-zai-pai-dui-zhong/m-p/1375488#M315194 教教我吧 2026-01-13T03:51:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-xian-shi-yi-zhi-zai-pai-dui-zhong/m-p/1375499#M315201 <P>您好</P> <P>感谢配合。</P> <P>请删除当前电脑上已经安装的<SPAN>HP LaserJet M1005&nbsp;打印机驱动及软件。</SPAN></P> <P><SPAN>重启电脑。</SPAN></P> <P><SPAN>重新下载并安装：</SPAN></P> <P><A href="https://ftp.hp.com/pub/softlib/software12/COL51478/ma-124621-1/LJM1005_Full_Solution.exe" target="_blank">https://ftp.hp.com/pub/softlib/software12/COL51478/ma-124621-1/LJM1005_Full_Solution.exe</A></P> <P>然后再重新测试打印，谢谢。</P> Tue, 13 Jan 2026 06:03:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-xian-shi-yi-zhi-zai-pai-dui-zhong/m-p/1375499#M315201 双鱼座鲨鱼 2026-01-13T06:03:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-xian-shi-yi-zhi-zai-pai-dui-zhong/m-p/1375569#M315211 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1768296890370.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/131036i5B97AAC065F542AA/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1768296890370.png" alt="_0-1768296890370.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1768296926873.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/131037iA664E29BED8321C8/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1768296926873.png" alt="_1-1768296926873.png" /></span></P><P>删除了老的驱动，下载了你最新的驱动，打印测试页依旧显示排队，一直不动</P> Tue, 13 Jan 2026 09:36:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-xian-shi-yi-zhi-zai-pai-dui-zhong/m-p/1375569#M315211 教教我吧 2026-01-13T09:36:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-xian-shi-yi-zhi-zai-pai-dui-zhong/m-p/1375571#M315213 <P>您好</P> <P>请在电脑桌面上找到计算机图标——右键它，选择管理——服务和应用程序——服务——print spooler双击——启动类型修改为自动——并点击（先点停止，再点启动）——应用——确定。</P> <P><SPAN>如果电脑上只安装了一台打印机，请打开电脑的</SPAN>C:\Windows\System32\spool\drivers\x64\3<SPAN>，删除</SPAN>3<SPAN>文件夹中的所有文件，重启电脑重新安装打印机驱动测试。</SPAN></P> <P><SPAN>如果问题依旧，请清空电脑上的临时文件夹（</SPAN>temp<SPAN>），关闭</SPAN>/<SPAN>卸载电脑上的防御软件（例如：</SPAN>360<SPAN>软件），再重新安装M1005打印机完整版驱动测试。</SPAN></P> <P><SPAN>同样，请提供安装驱动操作过程完整截图，谢谢。</SPAN></P> Tue, 13 Jan 2026 09:46:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-xian-shi-yi-zhi-zai-pai-dui-zhong/m-p/1375571#M315213 双鱼座鲨鱼 2026-01-13T09:46:45Z