https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/114057#M23286 类似这样的硬件问题，还是需要送修检测比较好 Thu, 16 Jan 2014 06:14:58 GMT Lindj 2014-01-16T06:14:58Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/103499#M23275 <P>扫描仪故障。无法扫描、复印或发送传真。按“ok”。</P> Mon, 25 Nov 2013 14:48:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/103499#M23275 小驹子 2013-11-25T14:48:27Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/103501#M23276 什么机器啊？ 这个情况 先做冷复位 如果还是不行的话 就要清洁扫描头 最坏的也是更换扫描头 Tue, 26 Nov 2013 00:09:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/103501#M23276 邯郸维修 2013-11-26T00:09:52Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/103529#M23277 什么型号的产品，一般来说这样的报错就是扫描组件出现问题 Tue, 26 Nov 2013 01:01:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/103529#M23277 hq2852 2013-11-26T01:01:22Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/103535#M23278 什么型号的机器，慎做冷复位，真的是扫描组件问题，冷复位也无效的 Tue, 26 Nov 2013 01:04:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/103535#M23278 Lindj 2013-11-26T01:04:57Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/103555#M23279 <P>这个是扫描组件的故障，你断开所有的连接线，然后等待2分钟后开启打印机，看下能不能解决问题，建议你去维修中心检测下机器。</P> Tue, 26 Nov 2013 02:17:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/103555#M23279 elvis 2013-11-26T02:17:00Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/103697#M23280 扫描组件问题，建议送修检测 Wed, 27 Nov 2013 03:20:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/103697#M23280 hq2852 2013-11-27T03:20:19Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/103717#M23281 无法复印，扫描，传真，这个都需要用到扫描组件，所以不能使用的话，就是扫描组件问题 Wed, 27 Nov 2013 03:29:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/103717#M23281 Lindj 2013-11-27T03:29:07Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/103775#M23282 搞不定什么原因，还是送维修中心检测一下比较妥。 Wed, 27 Nov 2013 09:50:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/103775#M23282 WDH 2013-11-27T09:50:44Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/103823#M23283 这个一般自己无法解决的，需要送修的 Thu, 28 Nov 2013 01:18:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/103823#M23283 hq2852 2013-11-28T01:18:24Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/103839#M23284 硬件问题需要联系维修中心 Thu, 28 Nov 2013 01:35:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/103839#M23284 Lindj 2013-11-28T01:35:00Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/113885#M23285 <P>可否提供一下机器的具体型号，或者拍个照片。我们会来详细的分析。</P> Thu, 16 Jan 2014 04:15:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/113885#M23285 howard 2014-01-16T04:15:53Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/114057#M23286 类似这样的硬件问题，还是需要送修检测比较好 Thu, 16 Jan 2014 06:14:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/114057#M23286 Lindj 2014-01-16T06:14:58Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/114351#M23287 如果断电10分钟号，故障依旧的话， 建议送修比较安全 Thu, 16 Jan 2014 07:57:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/114351#M23287 Icymint 2014-01-16T07:57:03Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/114409#M23288 是送修比较好，基本属于硬件问题 Thu, 16 Jan 2014 08:24:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/sao-miao-yi-gu-zhang-wu-fa-sao-miao-fu-yin-huo-fa-song-chuan-zhen-an-ok/m-p/114409#M23288 Lindj 2014-01-16T08:24:54Z