https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/69584#M24366 <P>建議使用HP列印和掃描醫生，在HP官方網站上面可以下載，判斷打印和掃描問題</P> Thu, 28 Mar 2013 01:51:54 GMT Alex_H 2013-03-28T01:51:54Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/49526#M24356 <P>我的735一体机，为什么电脑添加打印机找不到，可是电脑右下角却提示有新硬件。安装也不成功，提示：安装设备时，出现一个错误，数据无效。只能扫描无法打印，</P> Fri, 14 Sep 2012 05:43:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/49526#M24356 被雷击中 2012-09-14T05:43:26Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/49528#M24357 驱动没装好，你的电脑是什么系统。驱动文件是下载的还是。。。 Fri, 14 Sep 2012 06:42:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/49528#M24357 WDH 2012-09-14T06:42:34Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/49546#M24358 先安装一体机驱动 Fri, 14 Sep 2012 07:50:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/49546#M24358 i7 2012-09-14T07:50:22Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/49556#M24359 <P>可以试试关闭杀毒软件后安装</P> Fri, 14 Sep 2012 14:37:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/49556#M24359 SFO 2012-09-14T14:37:26Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/49564#M24360 什么操作系统？是安装驱动时出现的这个报错，还是其他操作时。安装驱动时，先不用连接产品，双击安装文件，一步一步执行下去，等到提示连接的时候再连接产品即可。 Sat, 15 Sep 2012 03:34:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/49564#M24360 KevinL 2012-09-15T03:34:07Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/49608#M24361 <P>LZ是什么操作系统，可以尝试将驱动解压出来，添加打印机的方式安装驱动，选择本地打印机，端口选择USB，选择从磁盘安装指定到您解压驱动的文件夹</P> Mon, 17 Sep 2012 01:17:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/49608#M24361 Lindj 2012-09-17T01:17:21Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/49732#M24362 首先，此问题应该是没有把驱动装好。可以尝试先下载符合您系统的驱动。以下是驱动链接：<A href="http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3457028&amp;lc=zh-hans&amp;cc=cn&amp;dlc=zh-hans&amp;lang=zh-hans&amp;cc=cn" target="_blank">http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3457028&amp;lc=zh-hans&amp;cc=cn&amp;dlc=zh-hans&amp;lang=zh-hans&amp;cc=cn</A>。 然后尝试安装。 Tue, 18 Sep 2012 15:04:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/49732#M24362 Icymint 2012-09-18T15:04:46Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/49756#M24363 <P>LZ是什么操作系统,安装后,在设备和打印机中查看是否有显示您的打印机图标</P> Wed, 19 Sep 2012 01:39:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/49756#M24363 Lindj 2012-09-19T01:39:12Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/61658#M24364 <P>请问您打印机与电脑连接的系统是什么系统：请您参考以下网页文档：<A target="_blank" href="http://support.hp.com/us-en/document/c01374287">http://support.hp.com/us-en/document/c01374287</A></P><P>&nbsp;</P> Wed, 11 May 2016 14:30:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/61658#M24364 Bensonsh 2016-05-11T14:30:42Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/62082#M24365 <P>LZ是什么操作系统，打开设备和打印机传真，查看是否有这个机器的图标，在这里添加打印机试试看</P> Thu, 10 Jan 2013 01:30:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/62082#M24365 Lindj 2013-01-10T01:30:49Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/69584#M24366 <P>建議使用HP列印和掃描醫生，在HP官方網站上面可以下載，判斷打印和掃描問題</P> Thu, 28 Mar 2013 01:51:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/69584#M24366 Alex_H 2013-03-28T01:51:54Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/69624#M24367 <P>一般来说和系统有关，可以尝试添加打印机方式安装试试</P> Thu, 28 Mar 2013 03:29:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/69624#M24367 Lindj 2013-03-28T03:29:45Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/71992#M24368 添加也不行话，请楼主最好换台电脑试试 Thu, 11 Apr 2013 07:10:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/71992#M24368 Gil 2013-04-11T07:10:03Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/72002#M24369 <P>LZ在设备管理器中的通用串行总线控制器中，查看是否显示您的型号</P> Thu, 11 Apr 2013 08:53:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/72002#M24369 Lindj 2013-04-11T08:53:29Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/74966#M24370 换个USB口，特别是要换到主板上的USB口，再试试 Wed, 08 May 2013 15:52:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/74966#M24370 Icymint 2013-05-08T15:52:30Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/75160#M24371 <P>看下什么是否有USB口呢？</P> Thu, 09 May 2013 02:31:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/75160#M24371 Lindj 2013-05-09T02:31:46Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/75440#M24372 <P>驱动有时候找不到合适的</P> Thu, 09 May 2013 03:37:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/75440#M24372 多肉植物 2013-05-09T03:37:37Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/75982#M24373 <P>可以使用替代的驱动试试看，</P> Thu, 09 May 2013 07:22:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/75982#M24373 Lindj 2013-05-09T07:22:37Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/90111#M24374 问题太笼统了，你的复印机扫描时是在电脑上操作的吗？如果是你就在检查一下打印机驱动是不是出了问题。<BR /> Fri, 30 Aug 2013 09:07:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/90111#M24374 rui 2013-08-30T09:07:04Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/90269#M24375 机器上有报错 的提示灯吗？ Sun, 01 Sep 2013 04:53:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/da-yin-ji-zhi-neng-sao-miao-wu-fa-da-yin/m-p/90269#M24375 hq2852 2013-09-01T04:53:46Z