https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/wo-dehp-1025da-yin-ji-zai-an-zhuang-qu-dong-shi-jiu-hui-ka-zai-cha-ruusb-na-yi-bu-shang-wu-fa-ji-xu/m-p/102595#M72790 在设备管理器中，通用串行总线控制器内是否有usb printing support Tue, 19 Nov 2013 14:29:13 GMT Lindj 2013-11-19T14:29:13Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/wo-dehp-1025da-yin-ji-zai-an-zhuang-qu-dong-shi-jiu-hui-ka-zai-cha-ruusb-na-yi-bu-shang-wu-fa-ji-xu/m-p/102431#M72782 <P>我的hp 1025打印机在安装驱动时就会卡在插入usb线，开打印机那一步，换了两台电脑，一根线都无法解决，我的电脑是xp的。求解决方案。</P> Mon, 18 Nov 2013 06:56:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/wo-dehp-1025da-yin-ji-zai-an-zhuang-qu-dong-shi-jiu-hui-ka-zai-cha-ruusb-na-yi-bu-shang-wu-fa-ji-xu/m-p/102431#M72782 chen_jun911 2013-11-18T06:56:58Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/wo-dehp-1025da-yin-ji-zai-an-zhuang-qu-dong-shi-jiu-hui-ka-zai-cha-ruusb-na-yi-bu-shang-wu-fa-ji-xu/m-p/102447#M72783 楼主 ，你连上USB线，打开打印机电源，能提示你发现新硬件吗？<BR /> Mon, 18 Nov 2013 07:38:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/wo-dehp-1025da-yin-ji-zai-an-zhuang-qu-dong-shi-jiu-hui-ka-zai-cha-ruusb-na-yi-bu-shang-wu-fa-ji-xu/m-p/102447#M72783 rui 2013-11-18T07:38:42Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/wo-dehp-1025da-yin-ji-zai-an-zhuang-qu-dong-shi-jiu-hui-ka-zai-cha-ruusb-na-yi-bu-shang-wu-fa-ji-xu/m-p/102449#M72784 如果楼主连上USB线，打开打印机电源，无发现俺新硬件提示的话，应该有残余的驱动在电脑系统里。<BR /><BR />先在控制面板--添加删除程序里，把打印驱动和扫描残余驱动卸载掉，重启计算器后再安装即可。<BR /><BR /> Mon, 18 Nov 2013 07:41:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/wo-dehp-1025da-yin-ji-zai-an-zhuang-qu-dong-shi-jiu-hui-ka-zai-cha-ruusb-na-yi-bu-shang-wu-fa-ji-xu/m-p/102449#M72784 rui 2013-11-18T07:41:38Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/wo-dehp-1025da-yin-ji-zai-an-zhuang-qu-dong-shi-jiu-hui-ka-zai-cha-ruusb-na-yi-bu-shang-wu-fa-ji-xu/m-p/102451#M72785 <P>如果你确认电脑的usb端口没有问题，那么只能检查下连接线或者打印机的usb端口是否问题了。不知道你的1025是带有网口的版本还是普通版，如果可以连接网线，用网线连接试试看。</P><P>另外，打印机重新启动后，有什么报错信息吗？</P> Mon, 18 Nov 2013 07:45:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/wo-dehp-1025da-yin-ji-zai-an-zhuang-qu-dong-shi-jiu-hui-ka-zai-cha-ruusb-na-yi-bu-shang-wu-fa-ji-xu/m-p/102451#M72785 elvis 2013-11-18T07:45:01Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/wo-dehp-1025da-yin-ji-zai-an-zhuang-qu-dong-shi-jiu-hui-ka-zai-cha-ruusb-na-yi-bu-shang-wu-fa-ji-xu/m-p/102485#M72786 换一条质量好的USB线试一下。 Mon, 18 Nov 2013 13:45:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/wo-dehp-1025da-yin-ji-zai-an-zhuang-qu-dong-shi-jiu-hui-ka-zai-cha-ruusb-na-yi-bu-shang-wu-fa-ji-xu/m-p/102485#M72786 IT_论坛_Users 2013-11-18T13:45:23Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/wo-dehp-1025da-yin-ji-zai-an-zhuang-qu-dong-shi-jiu-hui-ka-zai-cha-ruusb-na-yi-bu-shang-wu-fa-ji-xu/m-p/102523#M72787 先彻彻底底删除原来装的驱动，再按照安装步骤重新装驱动。 Tue, 19 Nov 2013 00:49:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/wo-dehp-1025da-yin-ji-zai-an-zhuang-qu-dong-shi-jiu-hui-ka-zai-cha-ruusb-na-yi-bu-shang-wu-fa-ji-xu/m-p/102523#M72787 WDH 2013-11-19T00:49:53Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/wo-dehp-1025da-yin-ji-zai-an-zhuang-qu-dong-shi-jiu-hui-ka-zai-cha-ruusb-na-yi-bu-shang-wu-fa-ji-xu/m-p/102533#M72788 另外一点，你看看设备管理器中-通用串行总线控制器内是否有“usb 打印支持”（usb printing support），或者是大容量存储，<BR />也可能是你的smartinstall被开启了。 Tue, 19 Nov 2013 03:16:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/wo-dehp-1025da-yin-ji-zai-an-zhuang-qu-dong-shi-jiu-hui-ka-zai-cha-ruusb-na-yi-bu-shang-wu-fa-ji-xu/m-p/102533#M72788 jiangjmi 2013-11-19T03:16:02Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/wo-dehp-1025da-yin-ji-zai-an-zhuang-qu-dong-shi-jiu-hui-ka-zai-cha-ruusb-na-yi-bu-shang-wu-fa-ji-xu/m-p/102579#M72789 连接USB线后，是否有发现新硬件呢？ Tue, 19 Nov 2013 14:10:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/wo-dehp-1025da-yin-ji-zai-an-zhuang-qu-dong-shi-jiu-hui-ka-zai-cha-ruusb-na-yi-bu-shang-wu-fa-ji-xu/m-p/102579#M72789 hq2852 2013-11-19T14:10:06Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/wo-dehp-1025da-yin-ji-zai-an-zhuang-qu-dong-shi-jiu-hui-ka-zai-cha-ruusb-na-yi-bu-shang-wu-fa-ji-xu/m-p/102595#M72790 在设备管理器中，通用串行总线控制器内是否有usb printing support Tue, 19 Nov 2013 14:29:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/wo-dehp-1025da-yin-ji-zai-an-zhuang-qu-dong-shi-jiu-hui-ka-zai-cha-ruusb-na-yi-bu-shang-wu-fa-ji-xu/m-p/102595#M72790 Lindj 2013-11-19T14:29:13Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/wo-dehp-1025da-yin-ji-zai-an-zhuang-qu-dong-shi-jiu-hui-ka-zai-cha-ruusb-na-yi-bu-shang-wu-fa-ji-xu/m-p/102775#M72791 如果是这种情况的话 你可以换一个安装方法 先插上打印机 然后会提示你发现新硬件 会弹出来一个对话框 然后点击下一步 选择磁盘安装然后路径指向你下载的驱动 试一试 不过前提是你在链接打印机以后会有发现新硬件的提示 Thu, 21 Nov 2013 00:25:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/wo-dehp-1025da-yin-ji-zai-an-zhuang-qu-dong-shi-jiu-hui-ka-zai-cha-ruusb-na-yi-bu-shang-wu-fa-ji-xu/m-p/102775#M72791 邯郸维修 2013-11-21T00:25:57Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/wo-dehp-1025da-yin-ji-zai-an-zhuang-qu-dong-shi-jiu-hui-ka-zai-cha-ruusb-na-yi-bu-shang-wu-fa-ji-xu/m-p/102785#M72792 如果无法识别会显示 unknow device Thu, 21 Nov 2013 01:06:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/wo-dehp-1025da-yin-ji-zai-an-zhuang-qu-dong-shi-jiu-hui-ka-zai-cha-ruusb-na-yi-bu-shang-wu-fa-ji-xu/m-p/102785#M72792 hq2852 2013-11-21T01:06:53Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/wo-dehp-1025da-yin-ji-zai-an-zhuang-qu-dong-shi-jiu-hui-ka-zai-cha-ruusb-na-yi-bu-shang-wu-fa-ji-xu/m-p/102795#M72793 无法识别的话，可以尝试换端口，换线测试 Thu, 21 Nov 2013 01:12:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/wo-dehp-1025da-yin-ji-zai-an-zhuang-qu-dong-shi-jiu-hui-ka-zai-cha-ruusb-na-yi-bu-shang-wu-fa-ji-xu/m-p/102795#M72793 Lindj 2013-11-21T01:12:15Z