https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/hui-puM1136wu-fa-fu-yin-sao-miao-E8cuo-wu/m-p/150365#M799686 你这个应该是硬件故障导致的，你动手能力强的话，拆开机器，给扫描组件的齿轮加点润滑油再试试。（同时检查一下有没有异物卡住） Sat, 19 Jul 2014 01:02:27 GMT WDH 2014-07-19T01:02:27Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/hui-puM1136wu-fa-fu-yin-sao-miao-E8cuo-wu/m-p/150363#M799685 扫描头不动，灯不亮。驱动都更新了，没用。恢复出厂也不行，E8。 Fri, 18 Jul 2014 23:41:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/hui-puM1136wu-fa-fu-yin-sao-miao-E8cuo-wu/m-p/150363#M799685 ddbx 2014-07-18T23:41:31Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/hui-puM1136wu-fa-fu-yin-sao-miao-E8cuo-wu/m-p/150365#M799686 你这个应该是硬件故障导致的，你动手能力强的话，拆开机器，给扫描组件的齿轮加点润滑油再试试。（同时检查一下有没有异物卡住） Sat, 19 Jul 2014 01:02:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/hui-puM1136wu-fa-fu-yin-sao-miao-E8cuo-wu/m-p/150365#M799686 WDH 2014-07-19T01:02:27Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/hui-puM1136wu-fa-fu-yin-sao-miao-E8cuo-wu/m-p/150403#M799687 将机器电源关闭，拔下电源线和USB线，断电20分钟后，在试试看 Sat, 19 Jul 2014 09:49:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/hui-puM1136wu-fa-fu-yin-sao-miao-E8cuo-wu/m-p/150403#M799687 Lindj 2014-07-19T09:49:40Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/hui-puM1136wu-fa-fu-yin-sao-miao-E8cuo-wu/m-p/160345#M799688 <P>关机，重启，如果机器能就绪，刷新最新版固件。如果能解决，可以继续使用。</P><P>&nbsp;</P><P>如果故障依旧，这个报错和扫描头马达有关，建议维修。</P> Thu, 28 Aug 2014 06:23:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/hui-puM1136wu-fa-fu-yin-sao-miao-E8cuo-wu/m-p/160345#M799688 stvnp 2014-08-28T06:23:10Z https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/hui-puM1136wu-fa-fu-yin-sao-miao-E8cuo-wu/m-p/160741#M799689 <P>基本上这类硬件问题，都需要送修检测</P> Thu, 28 Aug 2014 08:01:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-lao-tie-zi-gui-dang/hui-puM1136wu-fa-fu-yin-sao-miao-E8cuo-wu/m-p/160741#M799689 Lindj 2014-08-28T08:01:12Z