https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-sheng-ji-gu-jian-hou-chu-mo-ping-bu-neng-shi-yong/m-p/1267976#M6151 <P>您好</P><P>非常抱歉，您需要和当地维修中心联系，确认是否可以提供旧版固件。</P> Tue, 12 Dec 2023 23:15:02 GMT 双鱼座鲨鱼 2023-12-12T23:15:02Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-sheng-ji-gu-jian-hou-chu-mo-ping-bu-neng-shi-yong/m-p/1267959#M6150 <P>看见官网发部了固件，没事下载就升级了。整个过程非常顺利。升级后发现打印机触摸屏不能使用，按照屏幕效准方法，触摸屏能触摸，效准重启后就不能触摸。恳求管理员给一份原始固件，谢谢！</P> Tue, 12 Dec 2023 14:41:30 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-sheng-ji-gu-jian-hou-chu-mo-ping-bu-neng-shi-yong/m-p/1267959#M6150 三星m4075fx 2023-12-12T14:41:30Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-sheng-ji-gu-jian-hou-chu-mo-ping-bu-neng-shi-yong/m-p/1267976#M6151 <P>您好</P><P>非常抱歉，您需要和当地维修中心联系，确认是否可以提供旧版固件。</P> Tue, 12 Dec 2023 23:15:02 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-sheng-ji-gu-jian-hou-chu-mo-ping-bu-neng-shi-yong/m-p/1267976#M6151 双鱼座鲨鱼 2023-12-12T23:15:02Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-sheng-ji-gu-jian-hou-chu-mo-ping-bu-neng-shi-yong/m-p/1267977#M6152 <P>发现这个问题第一时间电话联系当地售后，当地售后让我打400，打了400后说三星没有电话支持，让微信报修，鼓捣2天无果，有电话400转人工，无人接听，又当地服务站，让联系官方。现在的hp怎么这样子，如果你们这个服务态度，怎么对的起消费者，我就是要一个机器自带的固件，推来推去，还是因为升级你们官方最新的固件出的问题。希望发固件，如果固件刷回去以后还不行，机器我就直接报废。</P> Tue, 12 Dec 2023 23:27:29 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-sheng-ji-gu-jian-hou-chu-mo-ping-bu-neng-shi-yong/m-p/1267977#M6152 三星m4075fx 2023-12-12T23:27:29Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-sheng-ji-gu-jian-hou-chu-mo-ping-bu-neng-shi-yong/m-p/1268091#M6153 <P>您好</P><P>如果您需要旧版固件，只能联系当地维修中心确认是否可以提供。</P><P>这是维修中心查询链接：<BR /><A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A><BR />给您带来不带，敬请谅解</P> Wed, 13 Dec 2023 06:16:56 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-sheng-ji-gu-jian-hou-chu-mo-ping-bu-neng-shi-yong/m-p/1268091#M6153 双鱼座鲨鱼 2023-12-13T06:16:56Z