https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-chang-liang-hong-deng-chu-xian-cuo-wu/m-p/1330381#M6367 <P>从图片来看，打印机处于复印模式。</P> <P>如果卡纸或耗材问题，打印机面板上应该会出现对应提示信息。</P> <P>但目前无法复位，无法通过打印机面板确认问题。</P> <P>所以建议联系当地维修中心具体检测打印机。</P> <P>&nbsp;</P> Mon, 17 Feb 2025 08:34:25 GMT 双鱼座鲨鱼 2025-02-17T08:34:25Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-chang-liang-hong-deng-chu-xian-cuo-wu/m-p/1330196#M6361 <P>开启打印机之后显示屏出现00:00字样，且除了数字键之外，按什么按钮都无反应</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250216171231.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117321i710DC76F1D9CDC1D/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250216171231.jpg" alt="微信图片_20250216171231.jpg" /></span></P> Sun, 16 Feb 2025 09:13:19 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-chang-liang-hong-deng-chu-xian-cuo-wu/m-p/1330196#M6361 夏令布丁 2025-02-16T09:13:19Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-chang-liang-hong-deng-chu-xian-cuo-wu/m-p/1330347#M6362 <P>您好</P> <P>可尝试复位打印机后，重新测试。</P> <P>复位方法：</P> <P>按打印机面板上的“菜单&gt; # &gt; 1 &gt; 9 &gt; 3 &gt; 4”--“菜单”，然后按OK--service function--main memory clear。</P> <P>谢谢</P> <P>&nbsp;</P> Mon, 17 Feb 2025 06:54:06 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-chang-liang-hong-deng-chu-xian-cuo-wu/m-p/1330347#M6362 双鱼座鲨鱼 2025-02-17T06:54:06Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-chang-liang-hong-deng-chu-xian-cuo-wu/m-p/1330365#M6363 <P>您好，感谢您的帮助和支持，但正如我问题描述的那样，打印机除了数字键之外没有反应，所以按菜单键也是毫无反应的</P> Mon, 17 Feb 2025 08:05:11 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-chang-liang-hong-deng-chu-xian-cuo-wu/m-p/1330365#M6363 夏令布丁 2025-02-17T08:05:11Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-chang-liang-hong-deng-chu-xian-cuo-wu/m-p/1330367#M6364 <P>同时，今天出现了新的问题，显示屏上显示：“12:00（AM）”字样，且同样除了按数字键之外，按其他的键没有任何反应。</P> Mon, 17 Feb 2025 08:12:14 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-chang-liang-hong-deng-chu-xian-cuo-wu/m-p/1330367#M6364 夏令布丁 2025-02-17T08:12:14Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-chang-liang-hong-deng-chu-xian-cuo-wu/m-p/1330371#M6365 <P>您好</P> <P>请重启打印机测试。</P> <P>如果面板部分按键仍无法操作，说明打印机硬件已经存在问题。</P> <P>请及时联系维修中心具体检测打印机。</P> <P>给您带来不便，敬请谅解。</P> Mon, 17 Feb 2025 08:15:17 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-chang-liang-hong-deng-chu-xian-cuo-wu/m-p/1330371#M6365 双鱼座鲨鱼 2025-02-17T08:15:17Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-chang-liang-hong-deng-chu-xian-cuo-wu/m-p/1330375#M6366 <P>重启打印机仍然有同样的问题，另外，应该不是硬件问题，因为可以按方向键调节选择的数字</P> Mon, 17 Feb 2025 08:23:09 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-chang-liang-hong-deng-chu-xian-cuo-wu/m-p/1330375#M6366 夏令布丁 2025-02-17T08:23:09Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-chang-liang-hong-deng-chu-xian-cuo-wu/m-p/1330381#M6367 <P>从图片来看，打印机处于复印模式。</P> <P>如果卡纸或耗材问题，打印机面板上应该会出现对应提示信息。</P> <P>但目前无法复位，无法通过打印机面板确认问题。</P> <P>所以建议联系当地维修中心具体检测打印机。</P> <P>&nbsp;</P> Mon, 17 Feb 2025 08:34:25 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-chang-liang-hong-deng-chu-xian-cuo-wu/m-p/1330381#M6367 双鱼座鲨鱼 2025-02-17T08:34:25Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-chang-liang-hong-deng-chu-xian-cuo-wu/m-p/1330387#M6368 <P>好的，感谢</P> Mon, 17 Feb 2025 08:53:00 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-chang-liang-hong-deng-chu-xian-cuo-wu/m-p/1330387#M6368 夏令布丁 2025-02-17T08:53:00Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-chang-liang-hong-deng-chu-xian-cuo-wu/m-p/1330403#M6369 <P><span class="lia-unicode-emoji" title=":摇滚手势:">🤘</span></P> Mon, 17 Feb 2025 09:40:57 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/da-yin-ji-chang-liang-hong-deng-chu-xian-cuo-wu/m-p/1330403#M6369 双鱼座鲨鱼 2025-02-17T09:40:57Z