https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1331838#M6376 <P>您好，请问其他电脑扫描依然存在问题吗？</P> Wed, 26 Feb 2025 09:50:49 GMT 荟智怡 2025-02-26T09:50:49Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1323596#M6328 <P>4824打印机，多页扫描时候进纸器总提示文档卡纸。一般扫描3-4张就会报错，提示文档卡纸，但实际并没卡纸。拿出进搞器里的文件重新扫描不行，必须重启机器才可以扫描，但3、4张以后还会报错。</P> Wed, 25 Dec 2024 03:21:49 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1323596#M6328 18698715199 2024-12-25T03:21:49Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1323611#M6329 <P>您好，请问复印是否正常~</P> Wed, 25 Dec 2024 04:50:35 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1323611#M6329 荟智泉 2024-12-25T04:50:35Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1324450#M6331 <P>复印也是一样的问题</P> Thu, 02 Jan 2025 01:24:31 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1324450#M6331 18698715199 2025-01-02T01:24:31Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1324456#M6332 <P>详细描述下：最开始是打印有问题，机器打印开机预热时候就会发出很大的异响，提示LSB错误重启机器。然后在网上查说是激光器问题，更换了激光器，打印问题解决。然后扫描就出现上述情况了。拔掉激光器扫描现象依旧，之前卡纸已经更换过搓纸轮了。所以这次不知道是什么问题。</P> Thu, 02 Jan 2025 01:30:00 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1324456#M6332 18698715199 2025-01-02T01:30:00Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1324726#M6333 <P>您好</P> <P>可以在进纸器中放入10张空白a4纸测试。</P> <P>同时，请确认每次卡纸位置是否相同，以便确认问题，谢谢。</P> Fri, 03 Jan 2025 10:00:17 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1324726#M6333 双鱼座鲨鱼 2025-01-03T10:00:17Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1327230#M6347 <P>你好，观察了，卡纸位置不固定。第一次扫描能多扫几张大概4-7张，只要提示卡纸了，就不行了，再扫2-3张就卡。实际都没有真卡纸</P> Wed, 22 Jan 2025 02:33:41 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1327230#M6347 18698715199 2025-01-22T02:33:41Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1327234#M6348 <P>您好</P> <P>从问题描述来看，可能和进纸器有关。</P> <P>建议清洁进纸器中的搓纸轮及光耦后重新测试。</P> <P>如果问题依旧，请及时联系当地维修中心检测打印机。</P> <P>给您带来不便，敬请谅解。</P> Wed, 22 Jan 2025 02:45:14 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1327234#M6348 双鱼座鲨鱼 2025-01-22T02:45:14Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1327240#M6349 <P>每次要卡纸之前，进纸轮会出现快转现象，感觉是在退纸。</P> Wed, 22 Jan 2025 02:56:16 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1327240#M6349 18698715199 2025-01-22T02:56:16Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1327248#M6350 <P>您好</P> <P>以上问题可能是步进电机失速造成的，可能和进纸器控制板有关。</P> <P>&nbsp;</P> Wed, 22 Jan 2025 03:00:34 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1327248#M6350 双鱼座鲨鱼 2025-01-22T03:00:34Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1327256#M6351 <P>你好，这个进纸器控制板是，机器的主板么？还是在扫描器里那个</P> Wed, 22 Jan 2025 04:14:33 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1327256#M6351 18698715199 2025-01-22T04:14:33Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1327263#M6352 <P>扫描器里面</P> Wed, 22 Jan 2025 04:57:12 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1327263#M6352 双鱼座鲨鱼 2025-01-22T04:57:12Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1331767#M6371 <P>我也是同样问题，我复印好用</P><P>&nbsp;</P> Wed, 26 Feb 2025 05:18:47 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1331767#M6371 87499506 2025-02-26T05:18:47Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1331768#M6372 <P>你好&nbsp; 复印正常</P> Wed, 26 Feb 2025 05:20:23 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1331768#M6372 87499506 2025-02-26T05:20:23Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1331778#M6373 <P>您好，如果复印是正常的 考虑为软件问题，是否重新安装软件尝试呢？</P> Wed, 26 Feb 2025 06:07:14 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1331778#M6373 荟智怡 2025-02-26T06:07:14Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1331820#M6374 <P>驱动么？</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 26 Feb 2025 08:57:00 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1331820#M6374 87499506 2025-02-26T08:57:00Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1331829#M6375 <P>更新驱动后故障依旧</P> Wed, 26 Feb 2025 09:28:34 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1331829#M6375 87499506 2025-02-26T09:28:34Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1331838#M6376 <P>您好，请问其他电脑扫描依然存在问题吗？</P> Wed, 26 Feb 2025 09:50:49 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1331838#M6376 荟智怡 2025-02-26T09:50:49Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1331878#M6377 <P>是的，一共3台电脑，扫描都是这个情况。驱动和软件我昨天更新了没有效果</P> Thu, 27 Feb 2025 01:21:34 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1331878#M6377 87499506 2025-02-27T01:21:34Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1331879#M6378 <P>您好</P> <P>请使用10页空白A4纸测试扫描。</P> <P>如果出现卡纸问题，请拍照卡纸位置，发图片给我，以便确认问题，谢谢。</P> Thu, 27 Feb 2025 01:36:00 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1331879#M6378 双鱼座鲨鱼 2025-02-27T01:36:00Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1331957#M6379 <P>你好，测试了扫了4张，第5张提示卡纸。扫描时声音也不太对。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="87499506_0-1740638400631.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117773iF15D1003A30EEB95/image-size/medium?v=v2&amp;px=400" role="button" title="87499506_0-1740638400631.png" alt="87499506_0-1740638400631.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="87499506_1-1740638429242.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117774i5C523EAB8FF43640/image-size/medium?v=v2&amp;px=400" role="button" title="87499506_1-1740638429242.png" alt="87499506_1-1740638429242.png" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="87499506_2-1740638451595.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117775i51E99A50EB301AFD/image-size/medium?v=v2&amp;px=400" role="button" title="87499506_2-1740638451595.png" alt="87499506_2-1740638451595.png" /></span></P><P>&nbsp;</P> Thu, 27 Feb 2025 06:42:43 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/duo-ye-sao-miao-ti-shi-ka-zhi/m-p/1331957#M6379 87499506 2025-02-27T06:42:43Z