https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366570#M6578 <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">您好</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">請問 samsung m2020 和電腦是透過無線方式連接的嗎？</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">印表機是否已經配置好無線？</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">可通過列印配置頁確認印表機 ip 地址。</DIV> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1761654538889.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128315iB5A693EA58978131/image-size/large?v=v2&amp;px=999" role="button" title="_0-1761654538889.png" alt="_0-1761654538889.png" /></span></P> <P>&nbsp;</P> Tue, 28 Oct 2025 12:30:42 GMT 双鱼座鲨鱼 2025-10-28T12:30:42Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366185#M6571 <P>M2020一般驅動無法安裝，使用windows 內建驅動時，又需要WPS PIN，請問是否有通用驅動程式，或是其它解決方案？</P> Sun, 26 Oct 2025 13:38:31 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366185#M6571 Stephen777 2025-10-26T13:38:31Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366203#M6572 <DIV class="auto-hide-last-sibling-br paragraph-JOTKXA paragraph-element br-paragraph-space">您好</DIV> <DIV class="auto-hide-last-sibling-br paragraph-JOTKXA paragraph-element br-paragraph-space">請先試試這個驅動，謝謝。</DIV> <P><A href="https://ftp.hp.com/pub/softlib/software13/printers/SS/SL-M3370FD/SamsungUniversalPrintDriver3_V3.00.16.0101.01.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/SS/SL-M3370FD/SamsungUniversalPrintDriver3_V3.00.16.0101.01.exe</A></P> <P>&nbsp;</P> Mon, 27 Oct 2025 00:54:07 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366203#M6572 双鱼座鲨鱼 2025-10-27T00:54:07Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366250#M6573 <P>還是不行，安裝過程中出現「操作無法完成。（錯誤碼 0x800f0214），指定的路徑未包含可用的裝置INF</P> Mon, 27 Oct 2025 06:23:21 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366250#M6573 Stephen777 2025-10-27T06:23:21Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366287#M6574 <DIV class="auto-hide-last-sibling-br paragraph-JOTKXA paragraph-element br-paragraph-space">您好</DIV> <DIV class="auto-hide-last-sibling-br paragraph-JOTKXA paragraph-element br-paragraph-space">請在電腦桌面上右擊：此電腦 -- 屬性 -- 設備規格。</DIV> <DIV class="auto-hide-last-sibling-br paragraph-JOTKXA paragraph-element br-paragraph-space">然後截圖發圖片給我，謝謝。</DIV> Mon, 27 Oct 2025 09:47:55 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366287#M6574 双鱼座鲨鱼 2025-10-27T09:47:55Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366318#M6575 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1761580404864@2x.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128260i9ACBA4596F09EED4/image-size/large?v=v2&amp;px=999" role="button" title="1761580404864@2x.jpg" alt="1761580404864@2x.jpg" /></span></P> Mon, 27 Oct 2025 15:54:16 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366318#M6575 Stephen777 2025-10-27T15:54:16Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366410#M6576 <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">您好</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">請先解壓下載好的驅動程式。</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">然後手動新增 m2020 驅動程式進行測試，謝謝。</DIV> Tue, 28 Oct 2025 01:20:01 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366410#M6576 双鱼座鲨鱼 2025-10-28T01:20:01Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366528#M6577 <P>我使用了M2020_Series_WIN_Printer_V3.00.16.00.01_CDV1.38\UPD\us016.inf</P><P>仍舊是無法安裝</P><P>&nbsp;</P><P>如果使用Windows 內建的驅動，則是出現下列畫面</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1761644223605@2x.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128300i399F8B85A3FA1D8C/image-size/large?v=v2&amp;px=999" role="button" title="1761644223605@2x.jpg" alt="1761644223605@2x.jpg" /></span></P> Tue, 28 Oct 2025 09:40:44 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366528#M6577 Stephen777 2025-10-28T09:40:44Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366570#M6578 <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">您好</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">請問 samsung m2020 和電腦是透過無線方式連接的嗎？</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">印表機是否已經配置好無線？</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">可通過列印配置頁確認印表機 ip 地址。</DIV> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1761654538889.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128315iB5A693EA58978131/image-size/large?v=v2&amp;px=999" role="button" title="_0-1761654538889.png" alt="_0-1761654538889.png" /></span></P> <P>&nbsp;</P> Tue, 28 Oct 2025 12:30:42 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366570#M6578 双鱼座鲨鱼 2025-10-28T12:30:42Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366584#M6579 <P>是用有線方式連接，還沒設定無線</P> Tue, 28 Oct 2025 20:43:05 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366584#M6579 Stephen777 2025-10-28T20:43:05Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366588#M6580 <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">您好</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">印表機透過 USB 方式連接電腦，印表機開機。</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">等待印表機開機 -- 就緒時，打開電腦的裝置管理員 -- 再打開「通用序列匯流排控制器」，確認其中是否有與印表機相關的選項。例如：USB 列印支援 / Samsung M2020...</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">請擷圖發圖片給我，以便確認問題，謝謝。</DIV> Wed, 29 Oct 2025 01:11:34 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366588#M6580 双鱼座鲨鱼 2025-10-29T01:11:34Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366634#M6581 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1761719278648@2x.jpg" style="width: 772px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128332i25C6205F56E47043/image-size/large?v=v2&amp;px=999" role="button" title="1761719278648@2x.jpg" alt="1761719278648@2x.jpg" /></span></P> Wed, 29 Oct 2025 06:28:48 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366634#M6581 Stephen777 2025-10-29T06:28:48Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366648#M6582 <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">您好</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">感謝配合。</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">若電腦上有 USB 2.0 介面，請務必將印表機連接至 USB 2.0 連接埠。</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">同時，請刪除上圖中的 M2020，重新啟動電腦後，再重新測試列印。</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">謝謝</DIV> Wed, 29 Oct 2025 07:32:41 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366648#M6582 双鱼座鲨鱼 2025-10-29T07:32:41Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366652#M6583 <P>電腦沒有配備USB 2.0 耶</P> Wed, 29 Oct 2025 07:42:20 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366652#M6583 Stephen777 2025-10-29T07:42:20Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366717#M6584 <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">您好</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">請列印設定頁，確認印表機 WiFi Direct 名稱與密碼。</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">手機操作步驟：</DIV> <OL class="auto-hide-last-sibling-br"> <LI>進入「設定」→「無線網路」，連接印表機的 WiFi Direct 並輸入密碼。</LI> <LI>在手机上開啟任一瀏覽器，於網址列輸入印表機 WiFi Direct 的 IP 位址，按下 Enter 鍵。</LI> <LI>進入印表機管理網頁後，透過「網路」→「WiFi」選項配置無線網路設定。</LI> </OL> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">電腦操作步驟：</DIV> <OL class="auto-hide-last-sibling-br"> <LI>在電腦端安裝印表機驅動程式，連接方式選擇「無線連接」。</LI> <LI>依照安裝精靈提示操作，點選「下一步」直至安裝完成。</LI> </OL> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">最後，請重新測試列印功能，謝謝。</DIV> Thu, 30 Oct 2025 01:15:46 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366717#M6584 双鱼座鲨鱼 2025-10-30T01:15:46Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366871#M6587 <P>已經成功安裝在電腦上，雖然過程中還是一樣無法使用驅動程式，但是有成功顯示出印表機</P><P>但是在列印測試頁時，仍無法列印，印表機狀態也變成「錯誤」</P><P>有用其它筆電測試過，印表機是正常的</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1761843479448@2x.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128415iC7ED5A12304743B3/image-size/large?v=v2&amp;px=999" role="button" title="1761843479448@2x.jpg" alt="1761843479448@2x.jpg" /></span></P> Thu, 30 Oct 2025 17:01:17 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366871#M6587 Stephen777 2025-10-30T17:01:17Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366879#M6588 <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">您好</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">請分別在能列印和不能列印的電腦上操作，然後將操作過程截圖發圖片給我，謝謝。</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">具體如下：</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">在電腦上打開控制台 --（右擊）裝置和印表機（打開）-- 找到印表機圖示（2070）</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">右擊它 -- 點擊印表機內容 -- 連接埠。</DIV> <DIV class="auto-hide-last-sibling-br paragraph-pP9ZLC paragraph-element br-paragraph-space">再找到前面帶√號的連接埠，發圖片給我，謝謝。</DIV> Fri, 31 Oct 2025 01:27:22 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/M2020-yin-biao-ji-ARM-Drive/m-p/1366879#M6588 双鱼座鲨鱼 2025-10-31T01:27:22Z