https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/mo-he-bu-xiang-rong/m-p/1384631#M10825 <P><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="IMG_20260504_111820.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133746iD5670792B1CB8DAF/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20260504_111820.jpg" alt="IMG_20260504_111820.jpg" /></span></P><P>昨天早上仍能正常使用，下午出現M墨盒不相容的顯示，已經嘗試關電源，清潔墨盒和打印頭的金屬點及重新設定，還是不能解決問題，問題出在哪？是墨盒的問題嗎？謝</P> Mon, 04 May 2026 03:20:35 GMT Sungyau721 2026-05-04T03:20:35Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/mo-he-bu-xiang-rong/m-p/1384631#M10825 <P><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="IMG_20260504_111820.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133746iD5670792B1CB8DAF/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20260504_111820.jpg" alt="IMG_20260504_111820.jpg" /></span></P><P>昨天早上仍能正常使用，下午出現M墨盒不相容的顯示，已經嘗試關電源，清潔墨盒和打印頭的金屬點及重新設定，還是不能解決問題，問題出在哪？是墨盒的問題嗎？謝</P> Mon, 04 May 2026 03:20:35 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/mo-he-bu-xiang-rong/m-p/1384631#M10825 Sungyau721 2026-05-04T03:20:35Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/mo-he-bu-xiang-rong/m-p/1384786#M10828 <DIV>您好</DIV> <DIV>請先確認印表機墨水匣型號是否正確。</DIV> <DIV>請重新執行墨水匣測試。</DIV> <DIV>若印表機使用非原廠墨水匣，建議更換原廠墨水匣再進行測試。</DIV> <DIV>若印表機使用的是原廠墨水匣，請確認印表機韌體是否已更新至最新版本。</DIV> <DIV>若已使用原廠墨水匣、韌體也更新至最新，問題仍舊存在，請優先向耗材經銷商反應問題，以尋求協助，謝謝。</DIV> Wed, 06 May 2026 01:54:23 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/mo-he-bu-xiang-rong/m-p/1384786#M10828 双鱼座鲨鱼 2026-05-06T01:54:23Z