https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/m177/m-p/787345#M1356 <P>Hello, Please refer below step to fix this problem.</P><P>&nbsp;</P><DIV class="para">Make sure the printer control panel display does not have any protective film and that the viewing angle is correct.</DIV><DIV class="para"><OL><LI><DIV class="para">The printer might have shipped with protective film or colored promotional stickers on the control panel display. Remove any protective film or promotional stickers from the touchscreen.</DIV></LI><LI><DIV class="para">Make sure you can look directly at the printer control panel. Some control panels are adjustable, and can be raised or lowered to adjust the viewing angle.</DIV></LI></OL><P>If the issue is not resolved, please click below document and read it for more information. It will be helpful to you.</P><P><A href="http://support.hp.com/us-en/document/c04728063" target="_blank">http://support.hp.com/us-en/document/c04728063</A></P><P>&nbsp;</P></DIV> Sat, 23 Jul 2016 03:14:50 GMT KevinL 2016-07-23T03:14:50Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/m177/m-p/787312#M1353 <P>Hi, I just bought a new m177 printer. The printer can't pass through the "initializing" stage after turned on the power button. So what can I do?</P> Fri, 22 Jul 2016 11:16:35 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/m177/m-p/787312#M1353 csysandy 2016-07-22T11:16:35Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/m177/m-p/787345#M1356 <P>Hello, Please refer below step to fix this problem.</P><P>&nbsp;</P><DIV class="para">Make sure the printer control panel display does not have any protective film and that the viewing angle is correct.</DIV><DIV class="para"><OL><LI><DIV class="para">The printer might have shipped with protective film or colored promotional stickers on the control panel display. Remove any protective film or promotional stickers from the touchscreen.</DIV></LI><LI><DIV class="para">Make sure you can look directly at the printer control panel. Some control panels are adjustable, and can be raised or lowered to adjust the viewing angle.</DIV></LI></OL><P>If the issue is not resolved, please click below document and read it for more information. It will be helpful to you.</P><P><A href="http://support.hp.com/us-en/document/c04728063" target="_blank">http://support.hp.com/us-en/document/c04728063</A></P><P>&nbsp;</P></DIV> Sat, 23 Jul 2016 03:14:50 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/m177/m-p/787345#M1356 KevinL 2016-07-23T03:14:50Z