https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/an-zhuangHP-Support-Soltions-Framework-wen-ti/m-p/805357#M1961 <P>请问一下我的15-k031tx笔记本，hp support solutions framework第一次安装失败了，第二次安装也失败提示如下，我是在hp官网下载的<IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/20320i4DE75F342C0149DF/image-size/original?v=v2&amp;px=-1" border="0" alt="捕获.PNG" title="捕获.PNG" /></P><P>现在我想把已经安装的错误程序卸载，但是卸载失败，提示如下，现在我该怎么办啊，我想卸载掉<IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/20321iEBC24256324A2F64/image-size/original?v=v2&amp;px=-1" border="0" alt="捕获1.PNG" title="捕获1.PNG" /></P> Sat, 03 Dec 2016 14:48:03 GMT 害羞的黄瓜 2016-12-03T14:48:03Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/an-zhuangHP-Support-Soltions-Framework-wen-ti/m-p/778441#M1029 <P>安裝檢查軟件時出現以下訊息,導致無法安裝.</P><P><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/17189i33AC8C09A9793B77/image-size/small?v=v2&amp;px=-1" border="0" alt="擷取.PNG" title="擷取.PNG" /><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/17190i05FAA19DB77A0BE6/image-size/small?v=v2&amp;px=-1" border="0" alt="擷取2.PNG" title="擷取2.PNG" /><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/17191i074F30753EFD13BB/image-size/small?v=v2&amp;px=-1" border="0" alt="擷取3.PNG" title="擷取3.PNG" /><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/17192iB0069F53EE3CEA2C/image-size/small?v=v2&amp;px=-1" border="0" alt="擷取4.PNG" title="擷取4.PNG" /></P><P>請問要如何解決?</P> Fri, 13 May 2016 00:47:47 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/an-zhuangHP-Support-Soltions-Framework-wen-ti/m-p/778441#M1029 Davidho69 2016-05-13T00:47:47Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/an-zhuangHP-Support-Soltions-Framework-wen-ti/m-p/778461#M1030 <P>您好，图片太小，看不太清</P> Fri, 13 May 2016 01:51:51 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/an-zhuangHP-Support-Soltions-Framework-wen-ti/m-p/778461#M1030 坏坏的笑 2016-05-13T01:51:51Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/an-zhuangHP-Support-Soltions-Framework-wen-ti/m-p/778480#M1031 如果您的電腦上安裝了HP Support Solution Framework，請先移除。然後訪問HP網站安裝最新版本的該軟體，如果仍舊出現錯誤，請提供清晰的錯誤訊息圖片。 Fri, 13 May 2016 03:26:24 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/an-zhuangHP-Support-Soltions-Framework-wen-ti/m-p/778480#M1031 KevinL 2016-05-13T03:26:24Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/an-zhuangHP-Support-Soltions-Framework-wen-ti/m-p/778550#M1032 <P>安裝新版HP Support Soultions Framework時,會出現下面錯誤訊息,提示舊版無法移除,新版安裝失敗.</P><P>請問要如何解決?</P><P>使用檔案總管找不到指定的檔案.</P><P><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/17198i0419F1B38FF545C9/image-size/original?v=v2&amp;px=-1" border="0" alt="擷取.PNG" title="擷取.PNG" /><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/17199i6348DDC465DA791F/image-size/original?v=v2&amp;px=-1" border="0" alt="擷取2.PNG" title="擷取2.PNG" /></P><P><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/17201iF68A937B7517BB61/image-size/original?v=v2&amp;px=-1" border="0" alt="擷取3.PNG" title="擷取3.PNG" /></P><P><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/17202i6F21BA19A1C64D62/image-size/original?v=v2&amp;px=-1" border="0" alt="擷取4.PNG" title="擷取4.PNG" /></P> Fri, 13 May 2016 16:08:29 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/an-zhuangHP-Support-Soltions-Framework-wen-ti/m-p/778550#M1032 Davidho69 2016-05-13T16:08:29Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/an-zhuangHP-Support-Soltions-Framework-wen-ti/m-p/778569#M1039 <P>您好！</P><P>我在HP官方網站上查看了一下，9470M對應的WIN10系統的驅動程式和軟體中，沒有找到HP Support Soltions Framework，請問這個軟體是從哪獲取到的，如果是HP官網，下載后，文件的編號是SPxxxxx，請幫忙提供，用於分析故障點</P> Sat, 14 May 2016 02:34:38 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/an-zhuangHP-Support-Soltions-Framework-wen-ti/m-p/778569#M1039 坏坏的笑 2016-05-14T02:34:38Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/an-zhuangHP-Support-Soltions-Framework-wen-ti/m-p/805357#M1961 <P>请问一下我的15-k031tx笔记本，hp support solutions framework第一次安装失败了，第二次安装也失败提示如下，我是在hp官网下载的<IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/20320i4DE75F342C0149DF/image-size/original?v=v2&amp;px=-1" border="0" alt="捕获.PNG" title="捕获.PNG" /></P><P>现在我想把已经安装的错误程序卸载，但是卸载失败，提示如下，现在我该怎么办啊，我想卸载掉<IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/20321iEBC24256324A2F64/image-size/original?v=v2&amp;px=-1" border="0" alt="捕获1.PNG" title="捕获1.PNG" /></P> Sat, 03 Dec 2016 14:48:03 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/an-zhuangHP-Support-Soltions-Framework-wen-ti/m-p/805357#M1961 害羞的黄瓜 2016-12-03T14:48:03Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/an-zhuangHP-Support-Soltions-Framework-wen-ti/m-p/805586#M1967 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/96626">@害羞的黄瓜</a> 已写：<BR /><P>请问一下我的15-k031tx笔记本，hp support solutions framework第一次安装失败了，第二次安装也失败提示如下，我是在hp官网下载的<IMG title="捕获.PNG" alt="捕获.PNG" src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/20320i4DE75F342C0149DF/image-size/original?v=v2&amp;px=-1" border="0" /></P><P>现在我想把已经安装的错误程序卸载，但是卸载失败，提示如下，现在我该怎么办啊，我想卸载掉<IMG title="捕获1.PNG" alt="捕获1.PNG" src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/20321iEBC24256324A2F64/image-size/original?v=v2&amp;px=-1" border="0" /></P><HR /></BLOCKQUOTE><P>用這個</P><P>繁體</P><P><A href="https://support.microsoft.com/zh-tw/mats/program_install_and_uninstall/" target="_blank">https://support.microsoft.com/zh-tw/mats/program_install_and_uninstall/</A></P><P>简体</P><P><A href="https://support.microsoft.com/zh-cn/mats/program_install_and_uninstall/" target="_blank">https://support.microsoft.com/zh-cn/mats/program_install_and_uninstall/</A></P> Mon, 05 Dec 2016 09:28:22 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/an-zhuangHP-Support-Soltions-Framework-wen-ti/m-p/805586#M1967 y2kim 2016-12-05T09:28:22Z