https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/dian-nao-wu-fa-kai-qi/m-p/830091#M2626 <P>電腦成功開啟並登入帳戶後<SPAN>突然關機. &nbsp;再按電腦旁的開機按鈕，顯示出hP logo 後又再突然關機,開機按鈕的燈也是亮了一會兒關機時又關了, &nbsp;跟本連登入畫面和桌面都沒去到，如是者重復了幾遍. 檢察過電源和電線都沒問題, 在檢查電線過程中開機按鈕和電源燈有閃過.</SPAN></P><P>&nbsp;</P><P><SPAN>電腦裡有許多重要文件和相片, 請問怎麼辦呢?</SPAN></P> Fri, 02 Jun 2017 08:57:33 GMT wanhighscore 2017-06-02T08:57:33Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/dian-nao-wu-fa-kai-qi/m-p/830091#M2626 <P>電腦成功開啟並登入帳戶後<SPAN>突然關機. &nbsp;再按電腦旁的開機按鈕，顯示出hP logo 後又再突然關機,開機按鈕的燈也是亮了一會兒關機時又關了, &nbsp;跟本連登入畫面和桌面都沒去到，如是者重復了幾遍. 檢察過電源和電線都沒問題, 在檢查電線過程中開機按鈕和電源燈有閃過.</SPAN></P><P>&nbsp;</P><P><SPAN>電腦裡有許多重要文件和相片, 請問怎麼辦呢?</SPAN></P> Fri, 02 Jun 2017 08:57:33 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/dian-nao-wu-fa-kai-qi/m-p/830091#M2626 wanhighscore 2017-06-02T08:57:33Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/dian-nao-wu-fa-kai-qi/m-p/830094#M2627 <P>使用 HP 電腦硬件診斷 (UEFI) 進行測試</P><P><A href="https://support.hp.com/hk-zh/document/c03991473" target="_blank">https://support.hp.com/hk-zh/document/c03991473</A></P><P>&nbsp;</P><OL><LI>點擊<SPAN>「全面測試」</SPAN>，然後點擊<SPAN>「執行一次」</SPAN>或<SPAN>「循環執行直至出現錯誤（Loop until error）」</SPAN>。</LI><LI><DIV class="label"><STRONG>描述 : 系統全面測試</STRONG></DIV><DIV class="para"><SPAN><IMG alt="系統全面測試" src="https://support.hp.com/doc-images/576/c04336507.jpg" border="0" /></SPAN></DIV></LI><LI><DIV class="para">完成該測試可能需要 2 個小時或更長時間。 界面上將會顯示測試結果和剩餘時間。</DIV></LI><LI><DIV class="para">如果有元件未通過測試，請記錄下相關資訊，以便在與 HP 支援部門聯絡時提供該資訊。 此外，您也可以通過主功能表上的<SPAN>「測試日誌」</SPAN>獲取該資訊。</DIV></LI></OL><P>&nbsp;</P><P>HP 維修服務中心資訊</P><P><A href="http://support.hp.com/hk-zh/document/c03572144" target="_blank">http://support.hp.com/hk-zh/document/c03572144</A></P> Fri, 02 Jun 2017 09:24:21 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/dian-nao-wu-fa-kai-qi/m-p/830094#M2627 y2kim 2017-06-02T09:24:21Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/dian-nao-wu-fa-kai-qi/m-p/830096#M2628 <P>電腦插上電源後他不斷自動開啟到hp logo 畫面又關機</P> Fri, 02 Jun 2017 09:37:09 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/dian-nao-wu-fa-kai-qi/m-p/830096#M2628 wanhighscore 2017-06-02T09:37:09Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/dian-nao-wu-fa-kai-qi/m-p/830099#M2629 <P>直接call service repair了。</P> Fri, 02 Jun 2017 09:41:40 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/dian-nao-wu-fa-kai-qi/m-p/830099#M2629 y2kim 2017-06-02T09:41:40Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/dian-nao-wu-fa-kai-qi/m-p/830100#M2630 <P>沒得救了? 因為過保養期了..</P> Fri, 02 Jun 2017 09:45:30 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/dian-nao-wu-fa-kai-qi/m-p/830100#M2630 wanhighscore 2017-06-02T09:45:30Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/dian-nao-wu-fa-kai-qi/m-p/830102#M2631 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/101721">@wanhighscore</a> 已写：<BR /><P>沒得救了? 因為過保養期了..</P><HR /></BLOCKQUOTE><P>很明顯的硬體故障。先call service center并提供SN，應該會報價，覺得可以接受再維修。</P> Fri, 02 Jun 2017 09:52:39 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/dian-nao-wu-fa-kai-qi/m-p/830102#M2631 y2kim 2017-06-02T09:52:39Z