https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843592#M3017 <P>你好！收的是product信息，需要的serial的信息</P> Wed, 27 Sep 2017 07:43:16 GMT 坏坏的笑 2017-09-27T07:43:16Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843193#M3003 <P>新購入一台HP ZBook 17 G4但是發現無法與藍芽滑鼠連結</P><P>請問可能的問題在哪?是否硬體有問題?<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="擷取.PNG" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/24671i1A6934364C3F6063/image-size/large?v=v2&amp;px=999" role="button" title="擷取.PNG" alt="擷取.PNG" /></span></P> Mon, 25 Sep 2017 12:11:36 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843193#M3003 arstine 2017-09-25T12:11:36Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843194#M3004 <P>網絡介面卡裡面有藍牙模塊么？</P> Mon, 25 Sep 2017 12:25:21 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843194#M3004 坏坏的笑 2017-09-25T12:25:21Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843205#M3005 <P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="擷取.PNG" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/24676i8CE43266AF0BB259/image-size/large?v=v2&amp;px=999" role="button" title="擷取.PNG" alt="擷取.PNG" /></span></P><P>你好</P><P>看起來是沒有那模組</P> Mon, 25 Sep 2017 12:36:44 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843205#M3005 arstine 2017-09-25T12:36:44Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843206#M3006 <P>安裝一下驅動程式吧</P><P><A href="https://downloadcenter.intel.com/downloads/eula/27123/Intel-Wireless-Bluetooth-for-Windows-10?httpDown=https%3A%2F%2Fdownloadmirror.intel.com%2F27123%2Feng%2FBT_19.80.0_64_Win10.exe" target="_self">https://downloadcenter.intel.com/downloads/eula/27123/Intel-Wireless-Bluetooth-for-Windows-10?httpDown=https%3A%2F%2Fdownloadmirror.intel.com%2F27123%2Feng%2FBT_19.80.0_64_Win10.exe</A></P> Mon, 25 Sep 2017 12:39:22 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843206#M3006 坏坏的笑 2017-09-25T12:39:22Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843207#M3007 <P>有沒有可能是禁用了呢？</P><P>&nbsp;</P><P>BIOS中有沒有設置過？</P><P>&nbsp;</P><P>如果沒有的話，也可能恢復BIOS默認設置試一下</P> Mon, 25 Sep 2017 12:40:15 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843207#M3007 坏坏的笑 2017-09-25T12:40:15Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843445#M3010 <P>你好</P><P>我想我知道原因了</P><P>請問買的時候把這三個disable掉後</P><P>現在可以讓他開啟嗎?</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="擷取.JPG" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/24698i0DB375D33B4E4B7F/image-size/large?v=v2&amp;px=999" role="button" title="擷取.JPG" alt="擷取.JPG" /></span></P> Wed, 27 Sep 2017 00:21:22 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843445#M3010 arstine 2017-09-27T00:21:22Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843540#M3015 <P>藍牙模塊通常是和WLAN模塊一體的</P><P>&nbsp;</P><P>可以私信提供序列號，我幫樓主核實一下出廠配備的WLAN模塊是否帶藍牙</P> Wed, 27 Sep 2017 05:43:59 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843540#M3015 坏坏的笑 2017-09-27T05:43:59Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843589#M3016 你好，我已經私訊到您的信箱<BR />麻煩您了 Wed, 27 Sep 2017 07:41:01 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843589#M3016 arstine 2017-09-27T07:41:01Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843592#M3017 <P>你好！收的是product信息，需要的serial的信息</P> Wed, 27 Sep 2017 07:43:16 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843592#M3017 坏坏的笑 2017-09-27T07:43:16Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843595#M3018 你好，已再次私訊 Wed, 27 Sep 2017 07:49:31 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843595#M3018 arstine 2017-09-27T07:49:31Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843600#M3019 <P>標配WLAN I 8265 Ac 2x2 +BT 4.2 WW，帶有Bluretooth</P><P>&nbsp;</P><P><SPAN>可以開機點擊F10，進入BIOS界面，查看是否可以啟用Bluetooth</SPAN></P><P>&nbsp;</P><P><SPAN>如下圖設置，勾選啟用Bluretooth試下</SPAN></P><P><SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="222.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/24713i864F2D1A0EBC7798/image-size/large?v=v2&amp;px=999" role="button" title="222.jpg" alt="222.jpg" /></span></SPAN></P> Wed, 27 Sep 2017 07:57:12 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843600#M3019 坏坏的笑 2017-09-27T07:57:12Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843609#M3022 謝謝<BR />因為電腦不在身邊我晚些會試試看<BR />另外，<BR />TPM Permanent Disable<BR />TPM Disable Setting<BR />這兩個是否可以enable?<BR /><BR />感謝您幫忙及回覆 Wed, 27 Sep 2017 08:07:08 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843609#M3022 arstine 2017-09-27T08:07:08Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843612#M3023 <P>理論上是可以開啟的</P> Wed, 27 Sep 2017 08:10:43 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843612#M3023 坏坏的笑 2017-09-27T08:10:43Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843735#M3024 <P>你好</P><P>BIOS查不到這個選項</P><P>我想應該是組裝的時候工程師用韌體將這個選項移除了</P><P>買的時候有勾選disable bluetooth &amp; TMP 模組</P><P>我已經請經銷商與HP原廠討論</P><P>將那幾個enable起來</P><P>謝謝這幾天的幫忙</P> Thu, 28 Sep 2017 03:05:22 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/ZBOOK17-wu-fa-shi-yong-lan-ya/m-p/843735#M3024 arstine 2017-09-28T03:05:22Z