https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/M426FDW-WIN10-ruan-ti-wen-ti/m-p/874302#M3973 <P>您好</P><P>win10系统暂不支持电脑传真，实在不好意思。</P><P><IMG src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/hpcsc.response.lithium.com/RESPONSEIMAGE/07ea454a-dd8c-4c52-8a99-92f3e40a2cca.default.jpg" /></P> Mon, 21 May 2018 04:37:35 GMT 双鱼座鲨鱼 2018-05-21T04:37:35Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/M426FDW-WIN10-ruan-ti-wen-ti/m-p/874160#M3966 <P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-right" image-alt="新款M426安裝時沒有傳真軟體" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/28829iE689CCD929DBEA51/image-size/medium?v=v2&amp;px=400" role="button" title="20180519_195158.jpg" alt="新款M426安裝時沒有傳真軟體" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">新款M426安裝時沒有傳真軟體</span></span><span class="lia-inline-image-display-wrapper lia-image-align-right" image-alt="舊款反而可以正常安裝" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/28830i697E278ACD679455/image-size/medium?v=v2&amp;px=400" role="button" title="20180519_195240.jpg" alt="舊款反而可以正常安裝" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">舊款反而可以正常安裝</span></span>2018/5/18新買的m426fdw 在同一台win10電腦中,無法安裝完整軟體(無法安裝從PC傳真軟體),舊的m425反而都沒問題</P> Sat, 19 May 2018 11:57:57 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/M426FDW-WIN10-ruan-ti-wen-ti/m-p/874160#M3966 tonyhsieh 2018-05-19T11:57:57Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/M426FDW-WIN10-ruan-ti-wen-ti/m-p/874252#M3970 <P>您好<BR />請確認安裝軟件時，是否選擇的是推薦（完整）安裝。<BR />謝謝</P> Mon, 21 May 2018 01:45:27 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/M426FDW-WIN10-ruan-ti-wen-ti/m-p/874252#M3970 双鱼座鲨鱼 2018-05-21T01:45:27Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/M426FDW-WIN10-ruan-ti-wen-ti/m-p/874273#M3972 <P>您看一下兩張相片,m426fdw都還沒選擇安裝方式,就出現不一樣的狀況,在win7安裝時,顯示是全部沒問題,但是在win10機器中安裝,不管是1709版還是1803版,都是不完整,而且在win10,安裝完成後,列印可以用,scan可以用,pc fax功能不能用,因為根本沒有安裝軟體,而且在hp smart app 中選擇列印時,竟然會顯示"未安裝",顯然這個安裝程式有問題。</P><P>我不是只有安裝1台電腦,我總共要安裝7台,有win7跟win10兩類,win7沒問題,win10都不行,安裝軟體最新的是18002版,也不行,您您可以各找1台win10跟win7機器,再找18002版本軟體,不用印表機,直接執行軟體到我相片的階段,您就知道<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20180519_195240.jpg" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/28836i7E4FC4FA3AC5D44D/image-size/small?v=v2&amp;px=200" role="button" title="20180519_195240.jpg" alt="20180519_195240.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="20180519_195158.jpg" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/28835iBEDB4B0DCE18AF58/image-size/small?v=v2&amp;px=200" role="button" title="20180519_195158.jpg" alt="20180519_195158.jpg" /></span></P> Mon, 21 May 2018 02:39:49 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/M426FDW-WIN10-ruan-ti-wen-ti/m-p/874273#M3972 tonyhsieh 2018-05-21T02:39:49Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/M426FDW-WIN10-ruan-ti-wen-ti/m-p/874302#M3973 <P>您好</P><P>win10系统暂不支持电脑传真，实在不好意思。</P><P><IMG src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/hpcsc.response.lithium.com/RESPONSEIMAGE/07ea454a-dd8c-4c52-8a99-92f3e40a2cca.default.jpg" /></P> Mon, 21 May 2018 04:37:35 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/M426FDW-WIN10-ruan-ti-wen-ti/m-p/874302#M3973 双鱼座鲨鱼 2018-05-21T04:37:35Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/M426FDW-WIN10-ruan-ti-wen-ti/m-p/874306#M3975 <P>舊款M425就能支援WIN10 FROM PC FAX,買了新款卻不支援,確實對HP打了問號?</P><P>感謝您</P> Mon, 21 May 2018 04:46:15 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/M426FDW-WIN10-ruan-ti-wen-ti/m-p/874306#M3975 tonyhsieh 2018-05-21T04:46:15Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/M426FDW-WIN10-ruan-ti-wen-ti/m-p/874340#M3977 <P>您好</P><P>硬件上是可以实现的，目前是软件不支持。</P><P>建议再等一等，实在不好意思。</P> Mon, 21 May 2018 07:49:24 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/M426FDW-WIN10-ruan-ti-wen-ti/m-p/874340#M3977 双鱼座鲨鱼 2018-05-21T07:49:24Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/M426FDW-WIN10-ruan-ti-wen-ti/m-p/874343#M3978 <P>硬件確實沒問題,問題在軟件,謝謝您的耐心,我先用UPD頂著用,等新的更新再處理。</P> Mon, 21 May 2018 07:58:09 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/M426FDW-WIN10-ruan-ti-wen-ti/m-p/874343#M3978 tonyhsieh 2018-05-21T07:58:09Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/M426FDW-WIN10-ruan-ti-wen-ti/m-p/874345#M3979 <P>好的，实在不好意思。</P> Mon, 21 May 2018 08:13:40 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/M426FDW-WIN10-ruan-ti-wen-ti/m-p/874345#M3979 双鱼座鲨鱼 2018-05-21T08:13:40Z