https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-lian-jieHp-smart-zhang-hu/m-p/1268763#M9853 <P>您好</P><P>建議先登錄打印機網頁，取消配對後，重新將打印機加入wifi。</P><P>然後再重新配置打印機測試，謝謝。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1702885086713.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100634iEEADD49464266C8D/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1702885086713.png" alt="_0-1702885086713.png" /></span></P><P>&nbsp;</P> Mon, 18 Dec 2023 07:43:44 GMT 双鱼座鲨鱼 2023-12-18T07:43:44Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-lian-jieHp-smart-zhang-hu/m-p/1268611#M9852 <P>印表機 要跟Hp smart 帳戶綁定都會失敗</P><P>試過無數次還原出廠設定後再安裝了</P><P>&nbsp;</P><P>客服叫我跟他流程安裝</P><P>看過我安裝過程 也是失敗</P><P>&nbsp;</P><P>都是輸入配對碼後 就卡住電腦會出現下面這張</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="577298.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100586i613AF029AD6432F1/image-size/large?v=v2&amp;px=999" role="button" title="577298.jpg" alt="577298.jpg" /></span></P><P>&nbsp;</P><P>印表機則是會出現下面這張</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="577297.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100587iDAB81A55E68DEF58/image-size/large?v=v2&amp;px=999" role="button" title="577297.jpg" alt="577297.jpg" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>然後很奇怪的是我Hp smart帳戶&nbsp;</P><P>沒有印表機資料 如下面這張</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="未命名1.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100591i4116B51931149C21/image-size/large?v=v2&amp;px=999" role="button" title="未命名1.png" alt="未命名1.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>但隨處列印這邊卻有資料</P><P>是因為這邊有資料綁定導致我無法再次綁定嗎?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="未命名2.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100592iE6B8FCF9BA199FCF/image-size/large?v=v2&amp;px=999" role="button" title="未命名2.png" alt="未命名2.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Sun, 17 Dec 2023 10:26:59 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-lian-jieHp-smart-zhang-hu/m-p/1268611#M9852 Hong330 2023-12-17T10:26:59Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-lian-jieHp-smart-zhang-hu/m-p/1268763#M9853 <P>您好</P><P>建議先登錄打印機網頁，取消配對後，重新將打印機加入wifi。</P><P>然後再重新配置打印機測試，謝謝。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1702885086713.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100634iEEADD49464266C8D/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1702885086713.png" alt="_0-1702885086713.png" /></span></P><P>&nbsp;</P> Mon, 18 Dec 2023 07:43:44 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-lian-jieHp-smart-zhang-hu/m-p/1268763#M9853 双鱼座鲨鱼 2023-12-18T07:43:44Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-lian-jieHp-smart-zhang-hu/m-p/1268850#M9854 <P>您好&nbsp; 這個方式也是過了</P><P>&nbsp;</P><P>輸入配對碼後&nbsp; 又會出現失敗</P><P>還原原廠再安裝都沒有用</P><P>&nbsp;</P><P>&nbsp;</P><P>基本安裝都正常</P><P>就是連接HP smart帳戶會異常</P> Mon, 18 Dec 2023 15:35:38 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-lian-jieHp-smart-zhang-hu/m-p/1268850#M9854 Hong330 2023-12-18T15:35:38Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-lian-jieHp-smart-zhang-hu/m-p/1268851#M9855 <P>您好&nbsp; 這個方式也試過了</P><P>&nbsp;</P><P>輸入配對碼後&nbsp; 又會出現一樣的失敗</P><P>還原原廠再安裝都沒有用</P><P>&nbsp;</P><P>&nbsp;</P><P>基本安裝都正常</P><P>就是連接HP smart帳戶會異常</P> Mon, 18 Dec 2023 15:37:12 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-lian-jieHp-smart-zhang-hu/m-p/1268851#M9855 Hong330 2023-12-18T15:37:12Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-lian-jieHp-smart-zhang-hu/m-p/1268886#M9856 <P>您好</P><P>請先確認信息頁是否可以打印。</P><P>如果能夠打印出信息頁，請參考附件中的方法3，綁定打印機即可。</P> Tue, 19 Dec 2023 02:15:51 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-lian-jieHp-smart-zhang-hu/m-p/1268886#M9856 双鱼座鲨鱼 2023-12-19T02:15:51Z