发布时间 2013-03-15 13:06:02
This issue will impact SN fromCN2AB11089 to CN2C711880, new FW 3.9 can fix this issue. You can get it from here.
How to update
1 Make sure the basic or full feature software is installed on the PC. You can get SW/Driver from CD or from hp.com.
2 Click here to get the firmware, V3.9 from hp.com.
3 The scanner must be connected to the PC.
4 Double click on the FW file to execute.
5 After the install completes, power cycle the scanner.
If the noise persists after installing FW 3.9, please re-download it and try again.