How can I get the service for fixing my Samsung c480w printer

[Louie]

My mult function scanner had problem that when scanning an A4 page, half of the scanned will become blanked. I believe it need to be repair as it should be a hardware problem, however, I cannot found any information for follow up the fixing.

[Tsingddi]

 You can try to copy a document and whether it will have the same fault sample，If the same failure occurs，It is recommended to contact the local authorized maintenance station for maintenance，The query URL is as follows：http://support.hpicss.com/ascindex_detail.aspx

[Louie]

Hi Tsingddi,

Thanks for your kind follow up. I tried for copy function and the result is same, so I think it will be a hardware fail nad need to be repair.

From your provided URL I can't found my location "Hong Kong", I believe it is for mainland china only and can you pass me the Hong Kong related information?

Thanks

Louie

[Tsingddi]

you can access this website：https://support.hp.com/hk-zh/document/c03572144#N23

and detail is：

HP 太古城維修中心

地址：香港太古城英皇道 1111 號太古城中心 1 座 25 字樓

營業時間：星期一至五，9:00 AM 至 6:00 PM（星期六、日及公眾假期除外）

維修查詢熱線：（852）2802-4098

熱線營業時間: 星期一至五，9:00 AM 至 5:30 PM（星期六、日及公眾假期除外）

HP授權服務 - 旺角收件中心

地址：香港九龍旺角登打士街32-34A號歐美廣場21樓01室

營業時間：星期一至五，10:00 AM 至 7:00 PM 星期六， 9:00 AM 至 1:00 PM (星期日及公眾假期休息)

維修查詢熱線：（852）2802-4098

HP授權服務 - 葵芳收件中心

地址：新界葵涌大連排道202-210號偉倫中心第一期一樓 A室

營業時間：星期一至五，10:00 AM 至 7:00 PM （星期六、日及公眾假期除外）

維修查詢熱線：（852）2802-4098

[Tsingddi]

sorry， this URL is for English ：https://support.hp.com/hk-en/document/c04797539

and detail is:

HP Taikoo Shing Repair Center

Address: 25/F, Cityplaza One, 1111 King's Road, Taikoo Shing

Business Hours: Monday to Friday, 9:00 AM to 6:00 PM（Except Saturday, Sunday and Public Holiday）

Service Center Hotline: (852) 2802-4098

Hotline operation hours: Monday to Friday, 9:00 AM to 5:30 PM （Except Saturday, Sunday and Public Holiday）

HP Authorized Service - Mong Kok Drop Off Center

Drop off Point : NoteBook / Printer / Consumer PC

Address: Room 01, 21/F, Omega Plaza, 32-34A Dundas Street, Mongkok, Kowloon

Business Hours: Monday to Friday 10:00 am to 7:00 pm, Saturday 9:00 am to 1:00 pm（Except Sunday and Public Holiday）

Service Center Hotline: （852）2802-4098

HP Authorized Service - Kwai Fong Drop Off Center

Address: Room A, 1/F, Wyler Centre I, 202-210 Tai Lin Pai Road, Kwai Chung, New Territories.

Business Hours: Monday to Friday, 10:00 AM to 7:00 PM （Except Saturday, Sunday and Public Holiday）

Service Center Hotline: （852）2802-4098