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How can I get the service for fixing my Samsung c480w printer

Samsung Xpress SL-C480 Color Laser Multifunction Printer series
Microsoft Windows 10 (64-bit)

My mult function scanner had problem that when scanning an A4 page, half of the scanned will become blanked. I believe it need to be repair as it should be a hardware problem, however, I cannot found any information for follow up the fixing.

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How can I get the service for fixing my Samsung c480w printer

 You can try to copy a document and whether it will have the same fault sample,If the same failure occurs,It is recommended to contact the local authorized maintenance station for maintenance,The query URL is as follows:http://support.hpicss.com/ascindex_detail.aspx

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How can I get the service for fixing my Samsung c480w printer

Hi Tsingddi,

 

Thanks for your kind follow up. I tried for copy function and the result is same, so I think it will be a hardware fail nad need to be repair.

 

From your provided URL I can't found my location "Hong Kong", I believe it is for mainland china only and can you pass me the Hong Kong related information?

 

Thanks

 

Louie

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How can I get the service for fixing my Samsung c480w printer

you can access this website:https://support.hp.com/hk-zh/document/c03572144#N23

and detail is:

HP 太古城維修中心
地址:香港太古城英皇道 1111 號太古城中心 1 座 25 字樓
營業時間:星期一至五,9:00 AM 至 6:00 PM(星期六、日及公眾假期除外)
維修查詢熱線:(852)2802-4098
熱線營業時間: 星期一至五,9:00 AM 至 5:30 PM(星期六、日及公眾假期除外)
HP授權服務 - 旺角收件中心
地址:香港九龍旺角登打士街32-34A號歐美廣場21樓01室
營業時間:星期一至五,10:00 AM 至 7:00 PM 星期六, 9:00 AM 至 1:00 PM (星期日及公眾假期休息)
維修查詢熱線:(852)2802-4098
HP授權服務 - 葵芳收件中心
地址:新界葵涌大連排道202-210號偉倫中心第一期一樓 A室
營業時間:星期一至五,10:00 AM 至 7:00 PM (星期六、日及公眾假期除外)
維修查詢熱線:(852)2802-4098

我是HP员工
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How can I get the service for fixing my Samsung c480w printer

sorry, this URL is for English :https://support.hp.com/hk-en/document/c04797539

and detail is:

HP Taikoo Shing Repair Center
Address: 25/F, Cityplaza One, 1111 King's Road, Taikoo Shing
Business Hours: Monday to Friday, 9:00 AM to 6:00 PM(Except Saturday, Sunday and Public Holiday)
Service Center Hotline: (852) 2802-4098
Hotline operation hours: Monday to Friday, 9:00 AM to 5:30 PM (Except Saturday, Sunday and Public Holiday)
HP Authorized Service - Mong Kok Drop Off Center
Drop off Point : NoteBook / Printer / Consumer PC
Address: Room 01, 21/F, Omega Plaza, 32-34A Dundas Street, Mongkok, Kowloon
Business Hours: Monday to Friday 10:00 am to 7:00 pm, Saturday 9:00 am to 1:00 pm(Except Sunday and Public Holiday)
Service Center Hotline: (852)2802-4098
HP Authorized Service - Kwai Fong Drop Off Center
Address: Room A, 1/F, Wyler Centre I, 202-210 Tai Lin Pai Road, Kwai Chung, New Territories.
Business Hours: Monday to Friday, 10:00 AM to 7:00 PM (Except Saturday, Sunday and Public Holiday)
Service Center Hotline: (852)2802-4098

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