暗影精灵II 电池鼓包。 没有私自拆过,非故意损坏。
HP OMEN 15-ax016TX with a bulged battery.
The machine has never been disassembled privately nor been deliberately damaged.
此非个案,已有大量同类事件
This is NOT a case that is casually happened. There are TONS of similar cases revealed online.
这里是部分报告
Links below direct to some of those reports
<https://h30434.www3.hp.com/t5/Gaming-Notebooks/HP-Omen-15-Battery-Swollen/td-p/6872732>
<http://tech.sina.com.cn/n/k/2018-05-31/doc-ihcikcev4350360.shtml>
<https://h30471.www3.hp.com/t5/forums/searchpage/tab/message?q=%E7%94%B5%E6%B1%A0%E9%BC%93%E5%8C%85&c...>
<https://www.reddit.com/r/pcmasterrace/comments/8h7vst/just_noticed_that_my_laptophp_omen_batterys/>
<https://www.zhihu.com/question/264162788/answer/277816517>
<https://www.zhihu.com/question/318930131/answer/655387659>
<https://ts.21cn.com/tousu/show/cid/10614>
巧合的是,几乎所有的鼓包事件都是暗影精灵系列的
Unfortunately, almost all reports are related to the machine OMEN by HP
已过保修期,但这是出厂前就已经存在的质量问题,不应该由我来承担费用
Though the laptop has already out of warranty, yet the issue here had existed even before I bought this computer. I should not be responsible for that.
我要求免费更换电池
I'm asking HP to provide a battery replacing service without charging any fee.
Waiting for reply.