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光影精灵4使用HP RECOVERY MANAGER重装系统失败

发布时间 ‎2023-08-29 20:33:34

产品名称: PAVILION 15-CX0XXX
操作系统: Microsoft Windows 10 (64-bit)

按照这个官方指导制作恢复介质https://support.hp.com/cn-zh/document/c06179630，步骤4-14后出现这个问题，点击重试重启电脑还是会重修按这个问题，再次尝试从开始菜单还原出场还是这个结果，错误日志显示

[RegistryDevicesCheck]
Result=FAILED

FAILED DEVICE #0:
Description : Intel(R) Wireless-AC 9560 160MHz
PNPDeviceID : PCI\VEN_8086&DEV_A370&SUBSYS_00348086&REV_10\3&11583659&2&A3
Code : [10]

是网卡有问题导致设备检测过不去吗

屏幕截图 2023-08-29 202346.png

 

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光影精灵4使用HP RECOVERY MANAGER重装系统失败

发布时间 ‎2023-08-29 20:34:37

完整的CTOerror.flg

[19:15:23.59][ChkError.cmd] **************************************************
[19:15:23.60][ChkError.cmd] [C:\SYSTEM.SAV\ExitProc\ErrorChk\ChkError.cmd] has started...
[19:15:23.61][ChkError.cmd] --------------------------------------------------
[19:15:23.62][ChkError.cmd] Check SW Error...
[19:15:23.62][ChkError.cmd] --------------------------------------------------
[19:15:23.62][ChkError.cmd]
[19:15:23.62][ChkError.cmd] Create ["C:\system.sav\ChkError.cmd.FAILURE.flg"] file...
[19:15:23.64][ChkError.cmd]
[19:15:23.64][ChkError.cmd] Logfile [C:\system.sav\Logs\CheckLog\ChkErr_PASS2_BBVClean.log]...
[19:15:23.65][ChkError.cmd]
[19:15:23.65][ChkError.cmd] Check 2nd parameter [BBVClean]
[19:15:23.66][ChkError.cmd]
[19:15:23.66][ChkError.cmd] Error Checking items : [MEMDUMP,APPSLOG,REGDEV,TIMEOUT,WINSAT,FAILUREFLG,RMFAIL]
[19:15:23.68][ChkError.cmd] --------------------------------------------------
[19:15:23.68][ChkError.cmd] Checking : Memory Dump
[19:15:23.69][ChkError.cmd] Could not find memory dump...
[19:15:23.69][ChkError.cmd]
[19:15:23.71][ChkError.cmd] [DumpFile]
[19:15:23.71][ChkError.cmd] Result=PASSED
[19:15:23.71][ChkError.cmd] --------------------------------------------------
[19:15:23.72][ChkError.cmd] Checking : Apps' log
[19:15:23.72][ChkError.cmd]
[19:15:25.55][ChkError.cmd] [AppsLog]
[19:15:25.55][ChkError.cmd] Result=PASSED
[19:15:25.56][ChkError.cmd] --------------------------------------------------
[19:15:25.56][ChkError.cmd] Checking : Yellow-Bang
[19:15:25.56][ChkError.cmd]
[19:15:25.58][ChkError.cmd] Run [PINChkT.exe /dev /s]
[19:15:25.96][ChkError.cmd]
[19:15:25.97][ChkError.cmd] Append [REGDEVT_PASS2_BBVClean.LOG] to [C:\system.sav\Logs\CheckLog\ChkErr_PASS2_BBVClean.log]...
[RegistryDevicesCheck]
Result=FAILED

FAILED DEVICE #0:
Description : Intel(R) Wireless-AC 9560 160MHz
PNPDeviceID : PCI\VEN_8086&DEV_A370&SUBSYS_00348086&REV_10\3&11583659&2&A3
Code : [10]

[19:15:25.98][ChkError.cmd]
[19:15:25.98][ChkError.cmd] Run [FIND.exe /I 'Result=FAILED' C:\SYSTEM.SAV\Logs\PINPROC\REGDEVT_PASS2_BBVClean.LOG]
[19:15:26.04][ChkError.cmd] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] There was some FAILED device. Please check the file C:\SYSTEM.SAV\Logs\PINPROC\REGDEVT_PASS2_BBVClean.LOG.
[19:15:26.04][ChkError.cmd] There was some FAILED device...
[19:15:26.04][ChkError.cmd] or, there was not target file...
[19:15:26.05][ChkError.cmd] Result=FAILED
[19:15:26.05][ChkError.cmd]
[19:15:26.07][ChkError.cmd] --------------------------------------------------
[19:15:26.07][ChkError.cmd] Checking : Timeout in INSTALL.log
[19:15:26.07][ChkError.cmd]
[19:15:26.09][ChkError.cmd] Run [FIND.exe /I 'timeout with' C:\System.sav\Util\Install.log]
[19:15:26.29][ChkError.cmd] Run [FIND.exe /I 'timeout wait' C:\System.sav\Util\Install.log]
[19:15:26.48][ChkError.cmd] There is NO timeout in install.log file.
[19:15:26.48][ChkError.cmd]
[19:15:26.49][ChkError.cmd] [TIMEOUT]
[19:15:26.49][ChkError.cmd] Result=PASSED
[19:15:26.51][ChkError.cmd] --------------------------------------------------
[19:15:26.51][ChkError.cmd] Checking : WinSAT
[19:15:26.51][ChkError.cmd]
[19:15:26.51][ChkError.cmd] [WinSAT]
[19:15:26.52][ChkError.cmd] Result=PASSED
[19:15:26.52][ChkError.cmd] --------------------------------------------------
[19:15:26.54][ChkError.cmd] Checking : FAILURE.flg
[19:15:26.62][CheckFailureFlags.cmd] **************************************************
[19:15:26.62][CheckFailureFlags.cmd] [CheckFailureFlags.cmd] has started...
[19:15:26.63][CheckFailureFlags.cmd] --------------------------------------------------
[19:15:26.63][CheckFailureFlags.cmd] Check FAILURE.flg at [PASS2_BBVClean]
[19:15:26.63][CheckFailureFlags.cmd] --------------------------------------------------
[19:15:28.30][CheckFailureFlags.cmd]
[19:15:28.31][CheckFailureFlags.cmd] No FAILURE.flg was found in C:\SwSetup folder
[19:15:28.31][CheckFailureFlags.cmd]
C еľ Windows
к F6B8-D790

c:\system.sav Ŀ¼

2019/05/14 21:33 <DIR> 2ndCap
2023/08/29 19:13 <DIR> bbv
2023/08/29 19:15 46 ChkError.cmd.FAILURE.flg
2019/05/04 04:34 9,503 CNB18WW2A6T601.ini
2019/05/14 11:45 15,128 CND0605P064B_DPS
2019/05/14 21:42 <DIR> CONFIG
2019/05/14 11:48 7,943 cpqdl.ini
2019/05/14 11:48 4,152 CTO.TXT
2019/05/14 11:48 14 CTOHW.TXT
2019/05/14 11:45 5,573 DPF50THCAB2R601ZH
2023/08/30 10:48 <DIR> EXCLUDE
2023/08/30 10:54 <DIR> ExitProc
2019/05/14 21:42 <DIR> FactoryUpdate
2019/05/14 21:42 <DIR> fbi
2023/08/30 10:54 <DIR> Flags
2019/05/14 21:33 8,252 Info.bom
2023/08/29 19:15 <DIR> logs
2019/05/14 06:07 <DIR> P2PP
1997/05/28 09:42 46 REBOOT.ME
2019/05/14 06:19 368 REGFLUSH.LOG
2023/08/29 19:15 83 Result.ini
2019/05/14 06:05 <DIR> support
2019/05/14 06:17 437,516 SYSINFO.LOG
2019/05/14 21:34 <DIR> WinPE_Offline
2023/08/30 10:54 <DIR> WIN_Offline
2023/08/30 10:46 <DIR> WSDVTDC
12 ļ 488,624 ֽ
14 Ŀ¼ 65,869,611,008 ֽ
[19:15:28.32][CheckFailureFlags.cmd] --------------------------------------------------
[19:15:28.33][CheckFailureFlags.cmd] [CheckFailureFlags.cmd] has completed...
[19:15:28.33][CheckFailureFlags.cmd] **************************************************
[19:15:28.35][ChkError.cmd]
[19:15:28.36][ChkError.cmd] [FAILURE_FLAG]
[19:15:28.36][ChkError.cmd] Result=PASSED
[19:15:28.36][ChkError.cmd] --------------------------------------------------
[19:15:28.37][ChkError.cmd] Checking : RMFAIL.flg exists or not
[19:15:28.37][ChkError.cmd]
[19:15:28.39][ChkError.cmd] No [C:\SYSTEM.SAV\Flags\RMFAIL.flg].
[19:15:28.39][ChkError.cmd]
[19:15:28.39][ChkError.cmd] [RMFAIL]
[19:15:28.40][ChkError.cmd] Result=PASSED
[19:15:28.40][ChkError.cmd]
[19:15:28.40][ChkError.cmd] --------------------------------------------------
[19:15:28.42][ChkError.cmd] Some error detected...
[19:15:28.43][ChkError.cmd]
[19:15:28.43][ChkError.cmd] --------------------------------------------------
[19:15:28.43][ChkError.cmd] [C:\SYSTEM.SAV\ExitProc\ErrorChk\ChkError.cmd]
[19:15:28.44][ChkError.cmd] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] found [1] SW issue[s]...
[19:15:28.44][ChkError.cmd] --------------------------------------------------
[19:15:28.46][ChkError.cmd] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] Refer the following file[s] if exists to see detail.
[19:15:28.46][ChkError.cmd] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] C:\CTOERROR.flg , C:\System.sav\*FAILURE.flg, or C:\system.sav\Logs\AllFailure.log
[19:15:28.46][ChkError.cmd]
[19:15:28.48][ChkError.cmd] --------------------------------------------------
[19:15:28.48][ChkError.cmd]
[19:15:28.48][ChkError.cmd] This is for customer image...
[19:15:28.49][ChkError.cmd]
[19:15:28.49][ChkError.cmd] Trigger CTO panic...
[19:15:28.49][ChkError.cmd]
[19:15:28.51][ChkError.cmd] --------------------------------------------------
[19:15:28.51][ChkError.cmd] [ChkError.cmd] has completed...
[19:15:28.51][ChkError.cmd] **************************************************
[19:15:28.67] [PANIC.cmd] has been called at non-WinPE environment.
[19:15:28.67] [PANIC.cmd] activate BP and reboot into WinPE environment at first...
[19:15:23.59][ChkError.cmd] **************************************************
[19:15:23.60][ChkError.cmd] [C:\SYSTEM.SAV\ExitProc\ErrorChk\ChkError.cmd] has started...
[19:15:23.61][ChkError.cmd] --------------------------------------------------
[19:15:23.62][ChkError.cmd] Check SW Error...
[19:15:23.62][ChkError.cmd] --------------------------------------------------
[19:15:23.62][ChkError.cmd]
[19:15:23.62][ChkError.cmd] Create ["C:\system.sav\ChkError.cmd.FAILURE.flg"] file...
[19:15:23.64][ChkError.cmd]
[19:15:23.64][ChkError.cmd] Logfile [C:\system.sav\Logs\CheckLog\ChkErr_PASS2_BBVClean.log]...
[19:15:23.65][ChkError.cmd]
[19:15:23.65][ChkError.cmd] Check 2nd parameter [BBVClean]
[19:15:23.66][ChkError.cmd]
[19:15:23.66][ChkError.cmd] Error Checking items : [MEMDUMP,APPSLOG,REGDEV,TIMEOUT,WINSAT,FAILUREFLG,RMFAIL]
[19:15:23.68][ChkError.cmd] --------------------------------------------------
[19:15:23.68][ChkError.cmd] Checking : Memory Dump
[19:15:23.69][ChkError.cmd] Could not find memory dump...
[19:15:23.69][ChkError.cmd]
[19:15:23.71][ChkError.cmd] [DumpFile]
[19:15:23.71][ChkError.cmd] Result=PASSED
[19:15:23.71][ChkError.cmd] --------------------------------------------------
[19:15:23.72][ChkError.cmd] Checking : Apps' log
[19:15:23.72][ChkError.cmd]
[19:15:25.55][ChkError.cmd] [AppsLog]
[19:15:25.55][ChkError.cmd] Result=PASSED
[19:15:25.56][ChkError.cmd] --------------------------------------------------
[19:15:25.56][ChkError.cmd] Checking : Yellow-Bang
[19:15:25.56][ChkError.cmd]
[19:15:25.58][ChkError.cmd] Run [PINChkT.exe /dev /s]
[19:15:25.96][ChkError.cmd]
[19:15:25.97][ChkError.cmd] Append [REGDEVT_PASS2_BBVClean.LOG] to [C:\system.sav\Logs\CheckLog\ChkErr_PASS2_BBVClean.log]...
[RegistryDevicesCheck]
Result=FAILED

FAILED DEVICE #0:
Description : Intel(R) Wireless-AC 9560 160MHz
PNPDeviceID : PCI\VEN_8086&DEV_A370&SUBSYS_00348086&REV_10\3&11583659&2&A3
Code : [10]

[19:15:25.98][ChkError.cmd]
[19:15:25.98][ChkError.cmd] Run [FIND.exe /I 'Result=FAILED' C:\SYSTEM.SAV\Logs\PINPROC\REGDEVT_PASS2_BBVClean.LOG]
[19:15:26.04][ChkError.cmd] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] There was some FAILED device. Please check the file C:\SYSTEM.SAV\Logs\PINPROC\REGDEVT_PASS2_BBVClean.LOG.
[19:15:26.04][ChkError.cmd] There was some FAILED device...
[19:15:26.04][ChkError.cmd] or, there was not target file...
[19:15:26.05][ChkError.cmd] Result=FAILED
[19:15:26.05][ChkError.cmd]
[19:15:26.07][ChkError.cmd] --------------------------------------------------
[19:15:26.07][ChkError.cmd] Checking : Timeout in INSTALL.log
[19:15:26.07][ChkError.cmd]
[19:15:26.09][ChkError.cmd] Run [FIND.exe /I 'timeout with' C:\System.sav\Util\Install.log]
[19:15:26.29][ChkError.cmd] Run [FIND.exe /I 'timeout wait' C:\System.sav\Util\Install.log]
[19:15:26.48][ChkError.cmd] There is NO timeout in install.log file.
[19:15:26.48][ChkError.cmd]
[19:15:26.49][ChkError.cmd] [TIMEOUT]
[19:15:26.49][ChkError.cmd] Result=PASSED
[19:15:26.51][ChkError.cmd] --------------------------------------------------
[19:15:26.51][ChkError.cmd] Checking : WinSAT
[19:15:26.51][ChkError.cmd]
[19:15:26.51][ChkError.cmd] [WinSAT]
[19:15:26.52][ChkError.cmd] Result=PASSED
[19:15:26.52][ChkError.cmd] --------------------------------------------------
[19:15:26.54][ChkError.cmd] Checking : FAILURE.flg
[19:15:26.62][CheckFailureFlags.cmd] **************************************************
[19:15:26.62][CheckFailureFlags.cmd] [CheckFailureFlags.cmd] has started...
[19:15:26.63][CheckFailureFlags.cmd] --------------------------------------------------
[19:15:26.63][CheckFailureFlags.cmd] Check FAILURE.flg at [PASS2_BBVClean]
[19:15:26.63][CheckFailureFlags.cmd] --------------------------------------------------
[19:15:28.30][CheckFailureFlags.cmd]
[19:15:28.31][CheckFailureFlags.cmd] No FAILURE.flg was found in C:\SwSetup folder
[19:15:28.31][CheckFailureFlags.cmd]
C еľ Windows
к F6B8-D790

c:\system.sav Ŀ¼

2019/05/14 21:33 <DIR> 2ndCap
2023/08/29 19:13 <DIR> bbv
2023/08/29 19:15 46 ChkError.cmd.FAILURE.flg
2019/05/04 04:34 9,503 CNB18WW2A6T601.ini
2019/05/14 11:45 15,128 CND0605P064B_DPS
2019/05/14 21:42 <DIR> CONFIG
2019/05/14 11:48 7,943 cpqdl.ini
2019/05/14 11:48 4,152 CTO.TXT
2019/05/14 11:48 14 CTOHW.TXT
2019/05/14 11:45 5,573 DPF50THCAB2R601ZH
2023/08/30 10:48 <DIR> EXCLUDE
2023/08/30 10:54 <DIR> ExitProc
2019/05/14 21:42 <DIR> FactoryUpdate
2019/05/14 21:42 <DIR> fbi
2023/08/30 10:54 <DIR> Flags
2019/05/14 21:33 8,252 Info.bom
2023/08/29 19:15 <DIR> logs
2019/05/14 06:07 <DIR> P2PP
1997/05/28 09:42 46 REBOOT.ME
2019/05/14 06:19 368 REGFLUSH.LOG
2023/08/29 19:15 83 Result.ini
2019/05/14 06:05 <DIR> support
2019/05/14 06:17 437,516 SYSINFO.LOG
2019/05/14 21:34 <DIR> WinPE_Offline
2023/08/30 10:54 <DIR> WIN_Offline
2023/08/30 10:46 <DIR> WSDVTDC
12 ļ 488,624 ֽ
14 Ŀ¼ 65,869,611,008 ֽ
[19:15:28.32][CheckFailureFlags.cmd] --------------------------------------------------
[19:15:28.33][CheckFailureFlags.cmd] [CheckFailureFlags.cmd] has completed...
[19:15:28.33][CheckFailureFlags.cmd] **************************************************
[19:15:28.35][ChkError.cmd]
[19:15:28.36][ChkError.cmd] [FAILURE_FLAG]
[19:15:28.36][ChkError.cmd] Result=PASSED
[19:15:28.36][ChkError.cmd] --------------------------------------------------
[19:15:28.37][ChkError.cmd] Checking : RMFAIL.flg exists or not
[19:15:28.37][ChkError.cmd]
[19:15:28.39][ChkError.cmd] No [C:\SYSTEM.SAV\Flags\RMFAIL.flg].
[19:15:28.39][ChkError.cmd]
[19:15:28.39][ChkError.cmd] [RMFAIL]
[19:15:28.40][ChkError.cmd] Result=PASSED
[19:15:28.40][ChkError.cmd]
[19:15:28.40][ChkError.cmd] --------------------------------------------------
[19:15:28.42][ChkError.cmd] Some error detected...
[19:15:28.43][ChkError.cmd]
[19:15:28.43][ChkError.cmd] --------------------------------------------------
[19:15:28.43][ChkError.cmd] [C:\SYSTEM.SAV\ExitProc\ErrorChk\ChkError.cmd]
[19:15:28.44][ChkError.cmd] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] found [1] SW issue[s]...
[19:15:28.44][ChkError.cmd] --------------------------------------------------
[19:15:28.46][ChkError.cmd] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] Refer the following file[s] if exists to see detail.
[19:15:28.46][ChkError.cmd] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] C:\CTOERROR.flg , C:\System.sav\*FAILURE.flg, or C:\system.sav\Logs\AllFailure.log
[19:15:28.46][ChkError.cmd]
[19:15:28.48][ChkError.cmd] --------------------------------------------------
[19:15:28.48][ChkError.cmd]
[19:15:28.48][ChkError.cmd] This is for customer image...
[19:15:28.49][ChkError.cmd]
[19:15:28.49][ChkError.cmd] Trigger CTO panic...
[19:15:28.49][ChkError.cmd]
[19:15:28.51][ChkError.cmd] --------------------------------------------------
[19:15:28.51][ChkError.cmd] [ChkError.cmd] has completed...
[19:15:28.51][ChkError.cmd] **************************************************
[19:15:28.73][InactiveSP.cmd] **************************************************
[19:15:28.74][InactiveSP.cmd] [InactiveSP.cmd] has started...
[19:15:28.75][InactiveSP.cmd] --------------------------------------------------
[19:15:28.75][InactiveSP.cmd] Inactive System Parition...
[19:15:28.76][InactiveSP.cmd] --------------------------------------------------
[19:15:28.76][InactiveSP.cmd]
[19:15:28.77][InactiveSP.cmd] Create ["C:\system.sav\InactiveSP.cmd.FAILURE.flg"]...
[19:15:28.78][InactiveSP.cmd]
[19:15:28.78][InactiveSP.cmd] Inactive ESP...
[19:15:28.79][InactiveSP.cmd]
[19:15:28.81][DrvLtr2ESP.cmd] **************************************************
[19:15:28.81][DrvLtr2ESP.cmd] [C:\SYSTEM.SAV\ExitProc\DrvLtr2ESP.cmd] has started...
[19:15:28.82][DrvLtr2ESP.cmd] --------------------------------------------------
[19:15:28.83][DrvLtr2ESP.cmd] Create ["C:\system.sav\DrvLtr2ESP.cmd.FAILURE.flg"] file...
[19:15:28.83][DrvLtr2ESP.cmd]
[19:15:28.84][DrvLtr2ESP.cmd]
[19:15:28.84][DrvLtr2ESP.cmd] Detect ESP partition index...
[19:15:28.85][DrvLtr2ESP.cmd]
[19:15:29.21][DrvLtr2ESP.cmd] ESP partition index = [1]
[19:15:29.22][DrvLtr2ESP.cmd] ESP drive letter = [NONE]
[19:15:29.22][DrvLtr2ESP.cmd]
[19:15:29.23][DrvLtr2ESP.cmd] Assign drive letter to ESP...
[19:15:29.23][DrvLtr2ESP.cmd]
[19:15:30.66][DrvLtr2ESP.cmd] Succeed in assigning drive letter to ESP
[19:15:30.67][DrvLtr2ESP.cmd] Delete ["C:\system.sav\DrvLtr2ESP.cmd.FAILURE.flg"] file since no errors detected...
[19:15:30.68][DrvLtr2ESP.cmd] --------------------------------------------------
[19:15:30.69][DrvLtr2ESP.cmd] [DrvLtr2ESP.cmd] has completed...
[19:15:30.69][DrvLtr2ESP.cmd] **************************************************
[19:15:30.83][InactiveSP.cmd] Found ESP [S:]...
[19:15:30.84][InactiveSP.cmd] going to rename .efi files to disable ESP...
[19:15:30.84][InactiveSP.cmd] Inactive ESP successfully.
[19:15:30.85][InactiveSP.cmd]
[19:15:30.86][InactiveSP.cmd] Active BP...
[19:15:30.86][InactiveSP.cmd]
[19:15:30.89][InactiveSP.cmd] BP drive letter = [D:]
[19:15:30.90][InactiveSP.cmd] Active BP successfully.
[19:15:30.91][InactiveSP.cmd]
[19:15:30.91][InactiveSP.cmd] Delete ["C:\system.sav\InactiveSP.cmd.FAILURE.flg"] file since no errors detected...
[19:15:30.92][InactiveSP.cmd] --------------------------------------------------
[19:15:30.93][InactiveSP.cmd] [InactiveSP.cmd] has completed...
[19:15:30.93][InactiveSP.cmd] **************************************************
[19:15:31.06] [PANIC.cmd] going to reboot Windows...

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光影精灵4使用HP RECOVERY MANAGER重装系统失败

发布时间 ‎2023-08-30 09:15:55

看内容是无线网卡导致的失败


欢迎来到社区，我是一名志愿者，在这里帮助大家答疑解难。
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