取消
显示结果 
搜索替代 
您的意思是: 
  • ×
    信息
    修复Windows 10更新问题

    解决HP 电脑上的Windows 10更新问题 - 点击查看

  • post a message
  • ×
    信息
    修复Windows 10更新问题

    解决HP 电脑上的Windows 10更新问题 - 点击查看

  • post a message
Highlighted
高才生
高才生
1个帖子(共 9 条)
748 次查看
标记帖子

使用Hp cloud recovery tool 制作U盘过程中下载914879-AA1.ISO不完整

15-ax018TX
Microsoft Windows 10 (64-bit)

使用HP cloud recovery tool 制作恢复u盘,出现下载失败,导致制作恢复盘无法完成。

 

发现会下载2个iso文件,第一个914878-AA1.ISO下载正常,验证hash正常,

下载第二个文件914879-AA1.ISO会很长时间下载卡在94.9%附近,然后下载完成后,校验出错,制作失败,

 

 

请问是不是放在云端的ISO文件有问题,导致制作失败?

 

 

打开log文件,描述如下, 

[DEBUG] 2019-08-03 18:04:06 Utils [3608] CalculateContentHash - The hash after calculating is 3d9be3e7ff28741c06e856d0337a4530
[DEBUG] 2019-08-03 18:04:06 Utils [3608] CalculateContentHash - Calcalate for MD5
[INFO] 2019-08-03 18:04:12 Utils [3608] HashDataCollect - EXCLUDE: E:\914879-AA1\\PRELOAD\INFO.DAT

[DEBUG] 2019-08-03 18:04:12 Utils [3608] CalculateContentHash - The hash after calculating is f0674940e9a9b1ce6e0a48c0c39f936b
[DEBUG] 2019-08-03 18:04:12 AppLogicManager [3608] ExecuteContentHashProcess - Apply the another method to calculate hash for 914879-AA1.ISO.
[DEBUG] 2019-08-03 18:04:12 AppLogicManager [3608] GetContentHash - Calculate hash without the excluding list.
[DEBUG] 2019-08-03 18:04:12 Utils [3608] CalculateContentHash - Calcalate for MD5
[DEBUG] 2019-08-03 18:04:17 Utils [3608] CalculateContentHash - The hash after calculating is 3d9be3e7ff28741c06e856d0337a4530
[ERROR] 2019-08-03 18:04:17 AppLogicManager [3608] LogLastError - Content Hash check fail- [0]
[ERROR] 2019-08-03 18:04:17 AppLogicManager [3608] ExecuteContentHashProcess - The hash of [914879-AA1.ISO] doesn't match. Expected [0xf5111e0771686c990a97622e075705d2], Actual [0x3d9be3e7ff28741c06e856d0337a4530]
[ERROR] 2019-08-03 18:04:17 AppLogicManager [3608] ExecuteContentHashProcess - Hash verification fail
[DEBUG] 2019-08-03 18:04:17 AppLogicManager [3608] FailedHashForKibana - Download flag is HASH_FAIL.**bleep**
[DEBUG] 2019-08-03 18:04:17 DownloadManagerAWS [3608] DownloadMarker - initiating download of state marker Kibana//HASH_FAIL.**bleep** from [hp-pa, ap-southeast-1]
[INFO] 2019-08-03 18:04:17 Aws_Init_Cleanup [3608] Initiate AWS SDK for C++ with Version:1.3.48
[INFO] 2019-08-03 18:04:17 WinHttpConnectionPoolMgr [4872] Attempting to aquire connection for hp-pa.s3.ap-southeast-1.amazonaws.com:443
[INFO] 2019-08-03 18:04:17 WinHttpConnectionPoolMgr [4872] Connection now available, continuing.
[INFO] 2019-08-03 18:04:18 WinHttpConnectionPoolMgr [4872] Attempting to aquire connection for hp-pa.s3.ap-southeast-1.amazonaws.com:443
[INFO] 2019-08-03 18:04:18 WinHttpConnectionPoolMgr [4872] Connection now available, continuing.
[INFO] 2019-08-03 18:04:18 Aws_Init_Cleanup [3608] Initiate AWS SDK for C++ with Version:1.3.48
[INFO] 2019-08-03 18:04:18 DownloadManagerAWS [3608] DownloadMarker - Succeeded to remove the downloading marker(C:\Windows\Temp\HASH_FAIL.**bleep**).

8 条回复8
Highlighted
教务长 教务长
教务长
2个帖子(共 9 条)
717 次查看
标记帖子

使用Hp cloud recovery tool 制作U盘过程中下载914879-AA1.ISO不完整

清除临时文件

再试一次

我是HP员工。
回复
0 项奖励
标记 (1)
Highlighted
高才生
高才生
3个帖子(共 9 条)
711 次查看
标记帖子

使用Hp cloud recovery tool 制作U盘过程中下载914879-AA1.ISO不完整

实验了2次,还是下载这个文件到94.9%左右会变的很慢,

最后出现如下

捕获.PNG

 

 

log如下

 

[INFO] 2019-08-05 14:11:03 WinHttpConnectionPoolMgr [11660] Connection now available, continuing.
[INFO] 2019-08-05 14:11:05 WinHttpConnectionPoolMgr [13196] Attempting to aquire connection for hp-pa.s3.ap-southeast-1.amazonaws.com:443
[INFO] 2019-08-05 14:11:05 WinHttpConnectionPoolMgr [13196] Connection now available, continuing.
[ERROR] 2019-08-05 14:14:45 WinHttpSyncHttpClient [10384] Response body length doesn't match the content-length header.
[WARN] 2019-08-05 14:14:45 AWSClient [10384] If the signature check failed. This could be because of a time skew. Attempting to adjust the signer.
[WARN] 2019-08-05 14:14:45 AWSClient [10384] Request failed, now waiting 0 ms before attempting again.
[INFO] 2019-08-05 14:14:45 WinHttpConnectionPoolMgr [10384] Attempting to aquire connection for hp-pa.s3.ap-southeast-1.amazonaws.com:443
[INFO] 2019-08-05 14:14:45 WinHttpConnectionPoolMgr [10384] Connection now available, continuing.
[ERROR] 2019-08-05 14:19:49 WinHttpSyncHttpClient [15740] Response body length doesn't match the content-length header.
[WARN] 2019-08-05 14:19:49 AWSClient [15740] If the signature check failed. This could be because of a time skew. Attempting to adjust the signer.
[WARN] 2019-08-05 14:19:49 AWSClient [15740] Request failed, now waiting 0 ms before attempting again.
[INFO] 2019-08-05 14:19:49 WinHttpConnectionPoolMgr [15740] Attempting to aquire connection for hp-pa.s3.ap-southeast-1.amazonaws.com:443
[INFO] 2019-08-05 14:19:49 WinHttpConnectionPoolMgr [15740] Connection now available, continuing.
[INFO] 2019-08-05 14:22:02 Aws_Init_Cleanup [8828] Initiate AWS SDK for C++ with Version:1.3.48
[INFO] 2019-08-05 14:22:02 DownloadManagerAWS [8828] TransferObject - Succeeded to download file: 914879-AA1.ISO
[DEBUG] 2019-08-05 14:22:02 DownloadManagerAWS [8828] <<< TransferObject
[INFO] 2019-08-05 14:22:02 AppLogicManager [8828] DownloadFiles - Download success
[DEBUG] 2019-08-05 14:22:02 AppLogicManager [8828] >>> CheckLetterForRecoveryDrive
[DEBUG] 2019-08-05 14:22:02 DiskManager [8828] >>> GetLogicalLetter - Device ID \\.\PHYSICALDRIVE2
[DEBUG] 2019-08-05 14:22:02 DiskManager [8828] <<< GetLogicalLetter - USB logicalDrive: E:
[DEBUG] 2019-08-05 14:22:02 AppLogicManager [8828] <<< CheckLetterForRecoveryDrive - CheckLetterForRecoveryDrive return E:
[DEBUG] 2019-08-05 14:22:02 AppLogicManager [8828] >>> CheckFileContentHash
[DEBUG] 2019-08-05 14:22:02 AppLogicManager [8828] CheckFileContentHash - Mount ISO -- 914879-AA1.ISO
[DEBUG] 2019-08-05 14:22:02 Utils [8828] >>> ISOMountVirtualDisk
[INFO] 2019-08-05 14:22:03 Utils [8828] ISOMountVirtualDisk - OpenVirtualDisk opStatus: 0
[INFO] 2019-08-05 14:22:03 Utils [8828] ISOMountVirtualDisk - AttachVirtualDisk opStatus: 0
[DEBUG] 2019-08-05 14:22:03 Utils [8828] <<< ISOMountVirtualDisk - ISOMountVirtualDisk Success
[DEBUG] 2019-08-05 14:22:03 AppLogicManager [8828] CheckFileContentHash - Mount ISO -- 914879-AA1.ISO
[DEBUG] 2019-08-05 14:22:03 Utils [8828] >>> GetDriveLetter
[DEBUG] 2019-08-05 14:22:03 Utils [8828] <<< GetDriveLetter - DriveLetter: F:\
[DEBUG] 2019-08-05 14:22:03 AppLogicManager [8828] CheckFileContentHash - Get drive letter of virtual disk -- F:\
[DEBUG] 2019-08-05 14:22:03 AppLogicManager [8828] CheckFileContentHash - Copy file to F:\\*.* from E:\914879-AA1\
[DEBUG] 2019-08-05 14:22:03 AppLogicManager [8828] CheckFileContentHash - The free space for E: is 26087587840 bytes before extracting 914879-AA1.ISO
[DEBUG] 2019-08-05 14:22:03 Utils [11800] >>> processFolder
[DEBUG] 2019-08-05 14:22:03 PagePrepareUSB [5544] >>> PopulateRemovableUsbDiskList
[DEBUG] 2019-08-05 14:22:03 AppLogicManager [5544] >>> GetRemovableUsbDiskList
[DEBUG] 2019-08-05 14:22:03 DiskManager [5544] >>> DiskManager
[DEBUG] 2019-08-05 14:22:03 DiskManager [5544] >>> ScanDisks
[DEBUG] 2019-08-05 14:22:04 DiskManager [5544] >>> ScanPartitionsFor
[DEBUG] 2019-08-05 14:22:04 DiskManager [5544] ScanPartitionsFor - disk 0
[DEBUG] 2019-08-05 14:22:04 DiskManager [5544] >>> ScanLogicalDisksFor - Disk #0, Partition #0
[DEBUG] 2019-08-05 14:22:04 DiskManager [5544] <<< ScanLogicalDisksFor - logical disk count 1
[DEBUG] 2019-08-05 14:22:04 DiskManager [5544] >>> ScanLogicalDisksFor - Disk #0, Partition #1
[DEBUG] 2019-08-05 14:22:04 DiskManager [5544] <<< ScanLogicalDisksFor - logical disk count 0
[DEBUG] 2019-08-05 14:22:04 DiskManager [5544] ScanPartitionsFor - partition count 2
[DEBUG] 2019-08-05 14:22:04 DiskManager [5544] <<< ScanPartitionsFor
[DEBUG] 2019-08-05 14:22:04 DiskManager [5544] >>> ScanPartitionsFor
[DEBUG] 2019-08-05 14:22:04 DiskManager [5544] ScanPartitionsFor - disk 1
[DEBUG] 2019-08-05 14:22:04 DiskManager [5544] >>> ScanLogicalDisksFor - Disk #1, Partition #0
[DEBUG] 2019-08-05 14:22:04 DiskManager [5544] <<< ScanLogicalDisksFor - logical disk count 1
[DEBUG] 2019-08-05 14:22:04 DiskManager [5544] ScanPartitionsFor - partition count 1
[DEBUG] 2019-08-05 14:22:04 DiskManager [5544] <<< ScanPartitionsFor
[DEBUG] 2019-08-05 14:22:04 DiskManager [5544] >>> ScanPartitionsFor
[DEBUG] 2019-08-05 14:22:04 DiskManager [5544] ScanPartitionsFor - disk 2
[DEBUG] 2019-08-05 14:22:05 DiskManager [5544] >>> ScanLogicalDisksFor - Disk #2, Partition #0
[DEBUG] 2019-08-05 14:22:05 DiskManager [5544] <<< ScanLogicalDisksFor - logical disk count 1
[DEBUG] 2019-08-05 14:22:05 DiskManager [5544] ScanPartitionsFor - partition count 1
[DEBUG] 2019-08-05 14:22:05 DiskManager [5544] <<< ScanPartitionsFor
[DEBUG] 2019-08-05 14:22:05 DiskManager [5544] <<< ScanDisks - disk count 3
[DEBUG] 2019-08-05 14:22:05 DiskManager [5544] <<< DiskManager
[DEBUG] 2019-08-05 14:22:05 AppLogicManager [5544] <<< GetRemovableUsbDiskList - 1
[DEBUG] 2019-08-05 14:22:05 AppLogicManager [5544] >>> GetFriendlyDiskSize
[DEBUG] 2019-08-05 14:22:05 AppLogicManager [5544] <<< GetFriendlyDiskSize - 62.49 GB
[DEBUG] 2019-08-05 14:22:05 DiskManager [5544] >>> GetLogicalLetter - Device ID \\.\PHYSICALDRIVE2
[DEBUG] 2019-08-05 14:22:05 DiskManager [5544] <<< GetLogicalLetter - USB logicalDrive: E:
[DEBUG] 2019-08-05 14:22:05 PagePrepareUSB [5544] <<< PopulateRemovableUsbDiskList
[DEBUG] 2019-08-05 14:34:29 Utils [11800] <<< processFolder - processFolder return 0
[DEBUG] 2019-08-05 14:34:30 AppLogicManager [8828] CheckFileContentHash - The free space for E: is 24033902592 bytes after extracting 914879-AA1.ISO
[DEBUG] 2019-08-05 14:34:30 Utils [8828] >>> ISOUnmountVirtualDisk
[DEBUG] 2019-08-05 14:34:30 Utils [8828] <<< ISOUnmountVirtualDisk - ISOUnmountVirtualDisk Success
[DEBUG] 2019-08-05 14:34:30 AppLogicManager [8828] ExecuteContentHashProcess - Calculating content hash for 914879-AA1.ISO.
[DEBUG] 2019-08-05 14:34:30 Utils [8828] CalculateContentHash - Calcalate for MD5
[DEBUG] 2019-08-05 14:34:30 PagePrepareUSB [5544] >>> PopulateRemovableUsbDiskList
[DEBUG] 2019-08-05 14:34:30 AppLogicManager [5544] >>> GetRemovableUsbDiskList
[DEBUG] 2019-08-05 14:34:30 DiskManager [5544] >>> DiskManager
[DEBUG] 2019-08-05 14:34:30 DiskManager [5544] >>> ScanDisks
[DEBUG] 2019-08-05 14:34:30 DiskManager [5544] >>> ScanPartitionsFor
[DEBUG] 2019-08-05 14:34:30 DiskManager [5544] ScanPartitionsFor - disk 0
[DEBUG] 2019-08-05 14:34:30 DiskManager [5544] >>> ScanLogicalDisksFor - Disk #0, Partition #0
[DEBUG] 2019-08-05 14:34:30 DiskManager [5544] <<< ScanLogicalDisksFor - logical disk count 1
[DEBUG] 2019-08-05 14:34:30 DiskManager [5544] >>> ScanLogicalDisksFor - Disk #0, Partition #1
[DEBUG] 2019-08-05 14:34:30 DiskManager [5544] <<< ScanLogicalDisksFor - logical disk count 0
[DEBUG] 2019-08-05 14:34:30 DiskManager [5544] ScanPartitionsFor - partition count 2
[DEBUG] 2019-08-05 14:34:30 DiskManager [5544] <<< ScanPartitionsFor
[DEBUG] 2019-08-05 14:34:30 DiskManager [5544] >>> ScanPartitionsFor
[DEBUG] 2019-08-05 14:34:30 DiskManager [5544] ScanPartitionsFor - disk 1
[DEBUG] 2019-08-05 14:34:30 DiskManager [5544] >>> ScanLogicalDisksFor - Disk #1, Partition #0
[DEBUG] 2019-08-05 14:34:30 DiskManager [5544] <<< ScanLogicalDisksFor - logical disk count 1
[DEBUG] 2019-08-05 14:34:30 DiskManager [5544] ScanPartitionsFor - partition count 1
[DEBUG] 2019-08-05 14:34:30 DiskManager [5544] <<< ScanPartitionsFor
[DEBUG] 2019-08-05 14:34:30 DiskManager [5544] >>> ScanPartitionsFor
[DEBUG] 2019-08-05 14:34:30 DiskManager [5544] ScanPartitionsFor - disk 2
[DEBUG] 2019-08-05 14:34:30 DiskManager [5544] >>> ScanLogicalDisksFor - Disk #2, Partition #0
[DEBUG] 2019-08-05 14:34:30 DiskManager [5544] <<< ScanLogicalDisksFor - logical disk count 1
[DEBUG] 2019-08-05 14:34:30 DiskManager [5544] ScanPartitionsFor - partition count 1
[DEBUG] 2019-08-05 14:34:30 DiskManager [5544] <<< ScanPartitionsFor
[DEBUG] 2019-08-05 14:34:30 DiskManager [5544] <<< ScanDisks - disk count 3
[DEBUG] 2019-08-05 14:34:30 DiskManager [5544] <<< DiskManager
[DEBUG] 2019-08-05 14:34:30 AppLogicManager [5544] <<< GetRemovableUsbDiskList - 1
[DEBUG] 2019-08-05 14:34:30 AppLogicManager [5544] >>> GetFriendlyDiskSize
[DEBUG] 2019-08-05 14:34:30 AppLogicManager [5544] <<< GetFriendlyDiskSize - 62.49 GB
[DEBUG] 2019-08-05 14:34:30 DiskManager [5544] >>> GetLogicalLetter - Device ID \\.\PHYSICALDRIVE2
[DEBUG] 2019-08-05 14:34:30 DiskManager [5544] <<< GetLogicalLetter - USB logicalDrive: E:
[DEBUG] 2019-08-05 14:34:30 PagePrepareUSB [5544] <<< PopulateRemovableUsbDiskList
[INFO] 2019-08-05 14:37:50 Utils [8828] HashDataCollect - EXCLUDE: E:\914879-AA1\\PRELOAD\INFO.DAT

[DEBUG] 2019-08-05 14:37:50 Utils [8828] CalculateContentHash - The hash after calculating is 1da5e3a71a69851a11dd509b65c6e06f
[DEBUG] 2019-08-05 14:37:50 AppLogicManager [8828] ExecuteContentHashProcess - Apply the another method to calculate hash for 914879-AA1.ISO.
[DEBUG] 2019-08-05 14:37:50 AppLogicManager [8828] GetContentHash - Calculate hash without the excluding list.
[DEBUG] 2019-08-05 14:37:50 Utils [8828] CalculateContentHash - Calcalate for MD5
[DEBUG] 2019-08-05 14:37:57 Utils [8828] CalculateContentHash - The hash after calculating is 6ad97d4e30e84868a9bb5eabd5a19234
[DEBUG] 2019-08-05 14:37:57 Utils [8828] CalculateContentHash - Calcalate for MD5
[INFO] 2019-08-05 14:38:03 Utils [8828] HashDataCollect - EXCLUDE: E:\914879-AA1\\PRELOAD\INFO.DAT

[DEBUG] 2019-08-05 14:38:03 Utils [8828] CalculateContentHash - The hash after calculating is 1da5e3a71a69851a11dd509b65c6e06f
[DEBUG] 2019-08-05 14:38:03 AppLogicManager [8828] ExecuteContentHashProcess - Apply the another method to calculate hash for 914879-AA1.ISO.
[DEBUG] 2019-08-05 14:38:03 AppLogicManager [8828] GetContentHash - Calculate hash without the excluding list.
[DEBUG] 2019-08-05 14:38:03 Utils [8828] CalculateContentHash - Calcalate for MD5
[DEBUG] 2019-08-05 14:38:08 Utils [8828] CalculateContentHash - The hash after calculating is 6ad97d4e30e84868a9bb5eabd5a19234
[DEBUG] 2019-08-05 14:38:08 Utils [8828] CalculateContentHash - Calcalate for MD5
[INFO] 2019-08-05 14:38:14 Utils [8828] HashDataCollect - EXCLUDE: E:\914879-AA1\\PRELOAD\INFO.DAT

[DEBUG] 2019-08-05 14:38:14 Utils [8828] CalculateContentHash - The hash after calculating is 1da5e3a71a69851a11dd509b65c6e06f
[DEBUG] 2019-08-05 14:38:14 AppLogicManager [8828] ExecuteContentHashProcess - Apply the another method to calculate hash for 914879-AA1.ISO.
[DEBUG] 2019-08-05 14:38:14 AppLogicManager [8828] GetContentHash - Calculate hash without the excluding list.
[DEBUG] 2019-08-05 14:38:14 Utils [8828] CalculateContentHash - Calcalate for MD5
[DEBUG] 2019-08-05 14:38:20 Utils [8828] CalculateContentHash - The hash after calculating is 6ad97d4e30e84868a9bb5eabd5a19234
[ERROR] 2019-08-05 14:38:20 AppLogicManager [8828] LogLastError - Content Hash check fail- [0]
[ERROR] 2019-08-05 14:38:20 AppLogicManager [8828] ExecuteContentHashProcess - The hash of [914879-AA1.ISO] doesn't match. Expected [0xf5111e0771686c990a97622e075705d2], Actual [0x6ad97d4e30e84868a9bb5eabd5a19234]
[ERROR] 2019-08-05 14:38:20 AppLogicManager [8828] ExecuteContentHashProcess - Hash verification fail

回复
0 项奖励
标记 (1)
Highlighted
管理员
管理员
4个帖子(共 9 条)
689 次查看
标记帖子

使用Hp cloud recovery tool 制作U盘过程中下载914879-AA1.ISO不完整

@y2kim 

 

请帮忙~


^^我是社区管理员^^
如在使用社区时,遇到难题,请发私信给我
关于如何发私信,请参考社区使用说明版块
维修中心查询请点击这里

回复
0 项奖励
Highlighted
教务长 教务长
教务长
5个帖子(共 9 条)
687 次查看
标记帖子

使用Hp cloud recovery tool 制作U盘过程中下载914879-AA1.ISO不完整

恢复软件输入的产品编号是这个X1G88PA#AB2?

我是HP员工。
回复
0 项奖励
Highlighted
高才生
高才生
6个帖子(共 9 条)
678 次查看
标记帖子

使用Hp cloud recovery tool 制作U盘过程中下载914879-AA1.ISO不完整

是这个编号的,我的笔记本。

 

我已经实验多次了,这个ISO下载有问题,是不是云端的文件问题?

回复
0 项奖励
Highlighted
教务长 教务长
教务长
7个帖子(共 9 条)
665 次查看
标记帖子

使用Hp cloud recovery tool 制作U盘过程中下载914879-AA1.ISO不完整

我试了,没有故障。服务器的文件没有问题。

我是HP员工。
回复
0 项奖励
Highlighted
高才生
高才生
8个帖子(共 9 条)
650 次查看
标记帖子

使用Hp cloud recovery tool 制作U盘过程中下载914879-AA1.ISO不完整

昨天实验了一次,还是失败。

 

昨天提示更新 win10的这个app,显示0802的版本。升级app后,从新实验,结果还是相同的错误。

 

 

我怎么给你全部的log文件,真想直接拿你的u盘。请通过15813873115联系我的wx

 

 

ERROR] 2019-08-09 20:02:14 WinHttpSyncHttpClient [19972] Response body length doesn't match the content-length header.
[WARN] 2019-08-09 20:02:14 AWSClient [19972] If the signature check failed. This could be because of a time skew. Attempting to adjust the signer.
[WARN] 2019-08-09 20:02:14 AWSClient [19972] Request failed, now waiting 0 ms before attempting again.
[INFO] 2019-08-09 20:02:14 WinHttpConnectionPoolMgr [19972] Attempting to aquire connection for hp-pa.s3.ap-southeast-1.amazonaws.com:443
[INFO] 2019-08-09 20:02:14 WinHttpConnectionPoolMgr [19972] Connection now available, continuing.
[INFO] 2019-08-09 20:04:51 Aws_Init_Cleanup [948] Initiate AWS SDK for C++ with Version:1.3.48
[INFO] 2019-08-09 20:04:51 DownloadManagerAWS [948] TransferObject - Succeeded to download file: 914879-AA1.ISO
[DEBUG] 2019-08-09 20:04:53 DownloadManagerAWS [948] <<< TransferObject
[INFO] 2019-08-09 20:04:53 AppLogicManager [948] DownloadFiles - Download success
[DEBUG] 2019-08-09 20:04:53 AppLogicManager [948] >>> CheckLetterForRecoveryDrive
[DEBUG] 2019-08-09 20:04:53 DiskManager [948] >>> GetLogicalLetter - Device ID \\.\PHYSICALDRIVE2
[DEBUG] 2019-08-09 20:04:53 DiskManager [948] <<< GetLogicalLetter - USB logicalDrive: E:
[DEBUG] 2019-08-09 20:04:53 AppLogicManager [948] <<< CheckLetterForRecoveryDrive - CheckLetterForRecoveryDrive return E:
[DEBUG] 2019-08-09 20:04:53 AppLogicManager [948] >>> CheckFileContentHash
[DEBUG] 2019-08-09 20:04:53 AppLogicManager [948] CheckFileContentHash - Mount ISO -- 914879-AA1.ISO
[DEBUG] 2019-08-09 20:04:53 Utils [948] >>> ISOMountVirtualDisk
[INFO] 2019-08-09 20:04:53 Utils [948] ISOMountVirtualDisk - OpenVirtualDisk opStatus: 0
[INFO] 2019-08-09 20:04:53 Utils [948] ISOMountVirtualDisk - AttachVirtualDisk opStatus: 0
[DEBUG] 2019-08-09 20:04:53 Utils [948] <<< ISOMountVirtualDisk - ISOMountVirtualDisk Success
[DEBUG] 2019-08-09 20:04:53 AppLogicManager [948] CheckFileContentHash - Mount ISO -- 914879-AA1.ISO
[DEBUG] 2019-08-09 20:04:53 Utils [948] >>> GetDriveLetter
[DEBUG] 2019-08-09 20:04:53 Utils [948] <<< GetDriveLetter - DriveLetter: F:\
[DEBUG] 2019-08-09 20:04:53 AppLogicManager [948] CheckFileContentHash - Get drive letter of virtual disk -- F:\
[DEBUG] 2019-08-09 20:04:53 AppLogicManager [948] CheckFileContentHash - Copy file to F:\\*.* from E:\914879-AA1\
[DEBUG] 2019-08-09 20:04:53 AppLogicManager [948] CheckFileContentHash - The free space for E: is 23944298496 bytes before extracting 914879-AA1.ISO
[DEBUG] 2019-08-09 20:04:53 Utils [11672] >>> processFolder
[DEBUG] 2019-08-09 20:04:53 PagePrepareUSB [18680] >>> PopulateRemovableUsbDiskList
[DEBUG] 2019-08-09 20:04:53 AppLogicManager [18680] >>> GetRemovableUsbDiskList
[DEBUG] 2019-08-09 20:04:53 DiskManager [18680] >>> DiskManager
[DEBUG] 2019-08-09 20:04:53 DiskManager [18680] >>> ScanDisks
[DEBUG] 2019-08-09 20:04:55 DiskManager [18680] >>> ScanPartitionsFor
[DEBUG] 2019-08-09 20:04:55 DiskManager [18680] ScanPartitionsFor - disk 0
[DEBUG] 2019-08-09 20:04:55 DiskManager [18680] >>> ScanLogicalDisksFor - Disk #0, Partition #0
[DEBUG] 2019-08-09 20:04:55 DiskManager [18680] <<< ScanLogicalDisksFor - logical disk count 1
[DEBUG] 2019-08-09 20:04:55 DiskManager [18680] >>> ScanLogicalDisksFor - Disk #0, Partition #1
[DEBUG] 2019-08-09 20:04:55 DiskManager [18680] <<< ScanLogicalDisksFor - logical disk count 0
[DEBUG] 2019-08-09 20:04:55 DiskManager [18680] ScanPartitionsFor - partition count 2
[DEBUG] 2019-08-09 20:04:55 DiskManager [18680] <<< ScanPartitionsFor
[DEBUG] 2019-08-09 20:04:55 DiskManager [18680] >>> ScanPartitionsFor
[DEBUG] 2019-08-09 20:04:55 DiskManager [18680] ScanPartitionsFor - disk 1
[DEBUG] 2019-08-09 20:04:55 DiskManager [18680] >>> ScanLogicalDisksFor - Disk #1, Partition #0
[DEBUG] 2019-08-09 20:04:55 DiskManager [18680] <<< ScanLogicalDisksFor - logical disk count 1
[DEBUG] 2019-08-09 20:04:55 DiskManager [18680] ScanPartitionsFor - partition count 1
[DEBUG] 2019-08-09 20:04:55 DiskManager [18680] <<< ScanPartitionsFor
[DEBUG] 2019-08-09 20:04:55 DiskManager [18680] >>> ScanPartitionsFor
[DEBUG] 2019-08-09 20:04:55 DiskManager [18680] ScanPartitionsFor - disk 2
[DEBUG] 2019-08-09 20:04:55 DiskManager [18680] >>> ScanLogicalDisksFor - Disk #2, Partition #0
[DEBUG] 2019-08-09 20:04:55 DiskManager [18680] <<< ScanLogicalDisksFor - logical disk count 1
[DEBUG] 2019-08-09 20:04:55 DiskManager [18680] ScanPartitionsFor - partition count 1
[DEBUG] 2019-08-09 20:04:55 DiskManager [18680] <<< ScanPartitionsFor
[DEBUG] 2019-08-09 20:04:55 DiskManager [18680] <<< ScanDisks - disk count 3
[DEBUG] 2019-08-09 20:04:55 DiskManager [18680] <<< DiskManager
[DEBUG] 2019-08-09 20:04:55 AppLogicManager [18680] <<< GetRemovableUsbDiskList - 1
[DEBUG] 2019-08-09 20:04:55 AppLogicManager [18680] >>> GetFriendlyDiskSize
[DEBUG] 2019-08-09 20:04:55 AppLogicManager [18680] <<< GetFriendlyDiskSize - 62.49 GB
[DEBUG] 2019-08-09 20:04:55 DiskManager [18680] >>> GetLogicalLetter - Device ID \\.\PHYSICALDRIVE2
[DEBUG] 2019-08-09 20:04:55 DiskManager [18680] <<< GetLogicalLetter - USB logicalDrive: E:
[DEBUG] 2019-08-09 20:04:55 PagePrepareUSB [18680] <<< PopulateRemovableUsbDiskList
[DEBUG] 2019-08-09 20:17:44 Utils [11672] <<< processFolder - processFolder return 0
[DEBUG] 2019-08-09 20:17:44 AppLogicManager [948] CheckFileContentHash - The free space for E: is 21890613248 bytes after extracting 914879-AA1.ISO
[DEBUG] 2019-08-09 20:17:44 Utils [948] >>> ISOUnmountVirtualDisk
[DEBUG] 2019-08-09 20:17:44 Utils [948] <<< ISOUnmountVirtualDisk - ISOUnmountVirtualDisk Success
[DEBUG] 2019-08-09 20:17:44 AppLogicManager [948] ExecuteContentHashProcess - Calculating content hash for 914879-AA1.ISO.
[DEBUG] 2019-08-09 20:17:44 Utils [948] CalculateContentHash - Calcalate for MD5
[DEBUG] 2019-08-09 20:17:44 PagePrepareUSB [18680] >>> PopulateRemovableUsbDiskList
[DEBUG] 2019-08-09 20:17:44 AppLogicManager [18680] >>> GetRemovableUsbDiskList
[DEBUG] 2019-08-09 20:17:44 DiskManager [18680] >>> DiskManager
[DEBUG] 2019-08-09 20:17:44 DiskManager [18680] >>> ScanDisks
[DEBUG] 2019-08-09 20:17:45 DiskManager [18680] >>> ScanPartitionsFor
[DEBUG] 2019-08-09 20:17:45 DiskManager [18680] ScanPartitionsFor - disk 0
[DEBUG] 2019-08-09 20:17:45 DiskManager [18680] >>> ScanLogicalDisksFor - Disk #0, Partition #0
[DEBUG] 2019-08-09 20:17:45 DiskManager [18680] <<< ScanLogicalDisksFor - logical disk count 1
[DEBUG] 2019-08-09 20:17:45 DiskManager [18680] >>> ScanLogicalDisksFor - Disk #0, Partition #1
[DEBUG] 2019-08-09 20:17:45 DiskManager [18680] <<< ScanLogicalDisksFor - logical disk count 0
[DEBUG] 2019-08-09 20:17:45 DiskManager [18680] ScanPartitionsFor - partition count 2
[DEBUG] 2019-08-09 20:17:45 DiskManager [18680] <<< ScanPartitionsFor
[DEBUG] 2019-08-09 20:17:45 DiskManager [18680] >>> ScanPartitionsFor
[DEBUG] 2019-08-09 20:17:45 DiskManager [18680] ScanPartitionsFor - disk 1
[DEBUG] 2019-08-09 20:17:45 DiskManager [18680] >>> ScanLogicalDisksFor - Disk #1, Partition #0
[DEBUG] 2019-08-09 20:17:45 DiskManager [18680] <<< ScanLogicalDisksFor - logical disk count 1
[DEBUG] 2019-08-09 20:17:45 DiskManager [18680] ScanPartitionsFor - partition count 1
[DEBUG] 2019-08-09 20:17:45 DiskManager [18680] <<< ScanPartitionsFor
[DEBUG] 2019-08-09 20:17:45 DiskManager [18680] >>> ScanPartitionsFor
[DEBUG] 2019-08-09 20:17:45 DiskManager [18680] ScanPartitionsFor - disk 2
[DEBUG] 2019-08-09 20:17:45 DiskManager [18680] >>> ScanLogicalDisksFor - Disk #2, Partition #0
[DEBUG] 2019-08-09 20:17:45 DiskManager [18680] <<< ScanLogicalDisksFor - logical disk count 1
[DEBUG] 2019-08-09 20:17:45 DiskManager [18680] ScanPartitionsFor - partition count 1
[DEBUG] 2019-08-09 20:17:45 DiskManager [18680] <<< ScanPartitionsFor
[DEBUG] 2019-08-09 20:17:45 DiskManager [18680] <<< ScanDisks - disk count 3
[DEBUG] 2019-08-09 20:17:45 DiskManager [18680] <<< DiskManager
[DEBUG] 2019-08-09 20:17:45 AppLogicManager [18680] <<< GetRemovableUsbDiskList - 1
[DEBUG] 2019-08-09 20:17:45 AppLogicManager [18680] >>> GetFriendlyDiskSize
[DEBUG] 2019-08-09 20:17:45 AppLogicManager [18680] <<< GetFriendlyDiskSize - 62.49 GB
[DEBUG] 2019-08-09 20:17:45 DiskManager [18680] >>> GetLogicalLetter - Device ID \\.\PHYSICALDRIVE2
[DEBUG] 2019-08-09 20:17:45 DiskManager [18680] <<< GetLogicalLetter - USB logicalDrive: E:
[DEBUG] 2019-08-09 20:17:45 PagePrepareUSB [18680] <<< PopulateRemovableUsbDiskList
[INFO] 2019-08-09 20:21:01 Utils [948] HashDataCollect - EXCLUDE: E:\914879-AA1\\PRELOAD\INFO.DAT

[DEBUG] 2019-08-09 20:21:01 Utils [948] CalculateContentHash - The hash after calculating is 1da5e3a71a69851a11dd509b65c6e06f
[DEBUG] 2019-08-09 20:21:01 AppLogicManager [948] ExecuteContentHashProcess - Apply the another method to calculate hash for 914879-AA1.ISO.
[DEBUG] 2019-08-09 20:21:01 AppLogicManager [948] GetContentHash - Calculate hash without the excluding list.
[DEBUG] 2019-08-09 20:21:01 Utils [948] CalculateContentHash - Calcalate for MD5
[DEBUG] 2019-08-09 20:21:08 Utils [948] CalculateContentHash - The hash after calculating is 6ad97d4e30e84868a9bb5eabd5a19234
[DEBUG] 2019-08-09 20:21:08 Utils [948] CalculateContentHash - Calcalate for MD5
[INFO] 2019-08-09 20:21:14 Utils [948] HashDataCollect - EXCLUDE: E:\914879-AA1\\PRELOAD\INFO.DAT

[DEBUG] 2019-08-09 20:21:14 Utils [948] CalculateContentHash - The hash after calculating is 1da5e3a71a69851a11dd509b65c6e06f
[DEBUG] 2019-08-09 20:21:14 AppLogicManager [948] ExecuteContentHashProcess - Apply the another method to calculate hash for 914879-AA1.ISO.
[DEBUG] 2019-08-09 20:21:14 AppLogicManager [948] GetContentHash - Calculate hash without the excluding list.
[DEBUG] 2019-08-09 20:21:14 Utils [948] CalculateContentHash - Calcalate for MD5
[DEBUG] 2019-08-09 20:21:21 Utils [948] CalculateContentHash - The hash after calculating is 6ad97d4e30e84868a9bb5eabd5a19234
[DEBUG] 2019-08-09 20:21:21 Utils [948] CalculateContentHash - Calcalate for MD5
[INFO] 2019-08-09 20:21:27 Utils [948] HashDataCollect - EXCLUDE: E:\914879-AA1\\PRELOAD\INFO.DAT

[DEBUG] 2019-08-09 20:21:27 Utils [948] CalculateContentHash - The hash after calculating is 1da5e3a71a69851a11dd509b65c6e06f
[DEBUG] 2019-08-09 20:21:27 AppLogicManager [948] ExecuteContentHashProcess - Apply the another method to calculate hash for 914879-AA1.ISO.
[DEBUG] 2019-08-09 20:21:27 AppLogicManager [948] GetContentHash - Calculate hash without the excluding list.
[DEBUG] 2019-08-09 20:21:27 Utils [948] CalculateContentHash - Calcalate for MD5
[DEBUG] 2019-08-09 20:21:34 Utils [948] CalculateContentHash - The hash after calculating is 6ad97d4e30e84868a9bb5eabd5a19234
[ERROR] 2019-08-09 20:21:34 AppLogicManager [948] LogLastError - Content Hash check fail- [0]
[ERROR] 2019-08-09 20:21:34 AppLogicManager [948] ExecuteContentHashProcess - The hash of [914879-AA1.ISO] doesn't match. Expected [0xf5111e0771686c990a97622e075705d2], Actual [0x6ad97d4e30e84868a9bb5eabd5a19234]
[ERROR] 2019-08-09 20:21:34 AppLogicManager [948] ExecuteContentHashProcess - Hash verification fail
[DEBUG] 2019-08-09 20:21:34 AppLogicManager [948] FailedHashForKibana - Download flag is HASH_FAIL.**bleep**
[DEBUG] 2019-08-09 20:21:34 DownloadManagerAWS [948] DownloadMarker - initiating download of state marker Kibana//HASH_FAIL.**bleep** from [hp-pa, ap-southeast-1]
[INFO] 2019-08-09 20:21:34 Aws_Init_Cleanup [948] Initiate AWS SDK for C++ with Version:1.3.48
[INFO] 2019-08-09 20:21:34 WinHttpConnectionPoolMgr [15628] Attempting to aquire connection for hp-pa.s3.ap-southeast-1.amazonaws.com:443
[INFO] 2019-08-09 20:21:34 WinHttpConnectionPoolMgr [15628] Connection now available, continuing.
[INFO] 2019-08-09 20:21:34 WinHttpConnectionPoolMgr [15628] Attempting to aquire connection for hp-pa.s3.ap-southeast-1.amazonaws.com:443
[INFO] 2019-08-09 20:21:34 WinHttpConnectionPoolMgr [15628] Connection now available, continuing.
[INFO] 2019-08-09 20:21:34 Aws_Init_Cleanup [948] Initiate AWS SDK for C++ with Version:1.3.48
[INFO] 2019-08-09 20:21:34 DownloadManagerAWS [948] DownloadMarker - Succeeded to remove the downloading marker(C:\Windows\Temp\HASH_FAIL.**bleep**).
[DEBUG] 2019-08-09 20:21:34 AppLogicManager [948] <<< CheckFileContentHash - CheckFileContentMD5 return 1
[DEBUG] 2019-08-09 20:21:34 AppLogicManager [948] <<< DownloadFiles - DownloadFiles return 0
[DEBUG] 2019-08-09 20:22:41 Utils [18680] GetPath7zFiles - The 7z path is C:\Program Files\WindowsApps\AD2F1837.HPCloudRecoveryTool_1.8.2.0_x64__v10z8vjag6ke6\CloudRecovery\7z.exe
[DEBUG] 2019-08-09 20:22:41 Utils [18680] GetPath7zFiles - Can't find 7z.exe by C:\Program Files\WindowsApps\AD2F1837.HPCloudRecoveryTool_1.8.2.0_x64__v10z8vjag6ke6\CloudRecovery\7z.exe
[DEBUG] 2019-08-09 20:22:41 Utils [18680] GetPath7zFiles - The 7z path is C:\Program Files\WindowsApps\AD2F1837.HPCloudRecoveryTool_1.8.2.0_x64__v10z8vjag6ke6\External\7z.exe
[INFO] 2019-08-09 20:22:41 AppLogicManager [18680] PackageLogFiles - Package the log files into C:\Users\robin liu\Desktop\HP_CloudRecovery_Logs.zip
[INFO] 2019-08-09 20:22:41 Utils [18680] PackageFiles - Execute the command by "C:\Program Files\WindowsApps\AD2F1837.HPCloudRecoveryTool_1.8.2.0_x64__v10z8vjag6ke6\External\7z.exe" a -ssw "C:\Users\robin liu\Desktop\HP_CloudRecovery_Logs.zip" "C:\ProgramData\HP\HP Cloud Recovery Tool\5CD619632B_HPcloudrecovery_*.log"
[INFO] 2019-08-09 20:22:41 Utils [18680] PackageFiles - Package the files to C:\Users\robin liu\Desktop\HP_CloudRecovery_Logs.zip
[DEBUG] 2019-08-09 20:22:41 Utils [18680] >>> RunCMDScript

回复
0 项奖励
Highlighted
教务长 教务长
教务长
9个帖子(共 9 条)
615 次查看
标记帖子

使用Hp cloud recovery tool 制作U盘过程中下载914879-AA1.ISO不完整

日志作用不大

 

A  换台电脑制作,这工具没有限制在惠普电脑上运行使用

 

B 求助维修站帮忙制作,制作好去取U盘,其实和A一样

我是HP员工。
回复
0 项奖励
† 惠普支持社区是一个客户交流平台,便于客户找到有效的解决方法,快速解决问题,充分利用惠普产品。请在发帖之前,阅读社区的使用条款注册须知。