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    修复Windows 10更新问题

    解决HP 电脑上的Windows 10更新问题 - 点击查看

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Inconvenient Printer

HP Envy 5020 e-all-in-one (Z4A69A)
Microsoft Windows 10 (64-bit)

My home recently had this new printer (HP Envy 5020 e-all-in-one (Z4A69A)), and I just dowload the coresponding software to scan documents in my notebook computer.

 

After installing the software, I started the scanning. However, I discovered that I cannot save the scan document continuously (keep saving P.1, P.2, P.3,... in the PDF document). I could only save one page PDF document. There are no button to keep scaning and saving the next page for the same pdf file.

 

So, are there actually a button in the software that enables me to do the above thing? I think it is pretty basic thing for printer scanning.

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Inconvenient Printer

圖片.pngWhy the "Add page" button cannot be clicked?

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杰出教授 杰出教授
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Inconvenient Printer

Have you installed printer software and drivers to your computer yet ? You have to do that first.

 

By default, printer will scan ducuments as PDF files and Photos/images as jpg files. Please select Scan a document (not photo).


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