Green shade on the document scanned

Navtakia · ‎2021-11-20

I have HP Laser Jet 3055 all in one printer. It was working normal but all of a sudden I got a scanning problem.

Scanned documents and pictures have green shade. Sometime it is the half of the image and sometimes in quarter and sometimes result is fine. A sample result is attached below. Kinldy help me solving it

双鱼座鲨鱼 · ‎2021-11-22

Hello!

It is recommended to replace the scanning software for testing

If the same situation occurs when replacing the software, it is recommended to repair the printer

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