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Green shade on the document scanned

HP Laser Jet 3055
Microsoft Windows 10 (64-bit)

I have HP Laser Jet 3055 all in one printer. It was working normal but all of a sudden I got a scanning problem.

 

Scanned documents and pictures have green shade. Sometime it is the half of the image and sometimes in quarter and sometimes result is fine. A sample result is attached below. Kinldy help me solving it

Navtakia_0-1637410864344.jpeg

 

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惠普支持工程师
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Green shade on the document scanned

Hello!

It is recommended to replace the scanning software for testing

If the same situation occurs when replacing the software, it is recommended to repair the printer


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