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HP Smart Tank 750 All-In-One Frequent Can't Print and Showing Both Printhead icons

HP Smart Tank 750 All-In-One
Microsoft Windows 11

I bought this HP Smart Tank 750 All-In-One for around a year. It frequently shows both printhead icons and cannot print things. I tried to remove and reinstall the printerheads and the cartdriges, but the problem still happens (sometimes can temporiliy fixed in this way). I have to reset the power few times, then it may print several papers. Any ways to solve this problem?

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HP Smart Tank 750 All-In-One Frequent Can't Print and Showing Both Printhead icons

Hello
From the problem description, it appears that the printer is detecting an issue with the print head.
If the problem occurs repeatedly and installation is ineffective, it is recommended to contact the local repair center for specific testing of the printer.
We apologize for any inconvenience caused.


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