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Customer Service?
发布时间 2017-12-16 11:53:21
产品名称: Spectre X360 Model 13-ae067TU
操作系统: Microsoft Windows 10 (64-bit)
I have called the support during office hour (Sat, ~1145hrs) at 28024098 a few times. But no one answered and just gave recorded message of business hours. I kept repeating the recorded message to confirm Sat 1145hrs should be office hour on Sat. Am I correct? If this is correct, please take this as a written complaint to your "good" service. And I will cancel my outstanding order of HP computer product.
Thank you for your attention.
Rgds,
sp
1 条回复1
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Customer Service?
发布时间 2017-12-18 10:26:34
您好,查詢了您電腦的機型,hotline support時間是星期一至五,09:00-17:30.
星期六是Desktop computer的support 時間,09:00-13:00.
現在建議可以聯絡28024098-1-4,謝謝!
我與HP共事
如果我的答复對您有幫助,您可以點贊,已示感謝。如果我的答复可以解決您的問題,您可以點擊我的帖子下方“接受為解決方案”。