Printer cannot print

Kenny213 · ‎2022-12-03

keep showing "printer cannot print"

ink and paper are all ready. I don't know why this is happening.

双鱼座鲨鱼 · ‎2022-12-05

Hello!

Please confirm whether the copy function is normal.

If copying is normal, open the control panel of the computer -- Devices and Printers -- and find the envy 6000 printer icon. (Confirm whether the printer icon is ready)

Right click the printer icon -- Printer Properties -- Port to find the port marked √ above.

Please take a screenshot of the above operations and send me a picture to confirm the problem. Thank you.

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