victus 16 電力消耗過快

[adam0412]

筆電剛購入，使用幾個月但電力一直消耗過快，充滿電池且輕度文書加省電模式只能使用約兩小時 

嘗試過校準電池但沒有幫助 電池容量沒有問題

使用hwinfo軟體監控的充電率平均在-30W上下，似乎異常的高

有甚麼方法嗎

[y2kim]

• 提供更多机器有关的信息，仅仅是提供信息，不是修复，不是解决方案。不提供，不勉强。

开始菜单，系统桌面按Win+R打开运行，输入

powershell

按键盘ctrl+shift+回车

或者按键盘ctrl+shift，鼠标点确定

命令行打开显示PS C:\Windows\system32>则是成功以管理员运行打开了powershell，否则重试

在命令行窗口中复制粘贴下面命令回车

(gwmi Win32_OperatingSystem).Caption;(gwmi Win32_OperatingSystem).Version;(gwmi win32_bios).caption;(gwmi MS_SystemInformation -namespace root\wmi).SystemSKU;Confirm-SecureBootUEFI;(gwmi win32_VideoController).caption;(gwmi win32_VideoController).DriverVersion;(gwmi Win32_PNPEntity | Where-Object{$_.ConfigManagerErrorCode -ne 0}).caption;(gwmi Win32_PNPEntity | Where-Object{$_.ConfigManagerErrorCode -ne 0}).deviceID;service hp*;(Get-AppxPackage | where-object{$_.name -like "*omen*"}).name;(Get-AppxPackage | where-object{$_.name -like "*omen*"}).version

命令行窗口的内容文字可以鼠标全选之后回车完成复制。

或者点窗口左上角，从菜单选择全选，然后回车完成复制。

复制成功后粘贴回复出来。

[adam0412]

PS C:\windows\system32> (gwmi Win32_OperatingSystem).Caption;(gwmi Win32_OperatingSystem).Version;(gwmi win32_bios).caption;(gwmi MS_SystemInformation -namespace root\wmi).SystemSKU;Confirm-SecureBootUEFI;(gwmi win32_VideoController).caption;(gwmi win32_VideoController).DriverVersion;(gwmi Win32_PNPEntity | Where-Object{$_.ConfigManagerErrorCode -ne 0}).caption;(gwmi Win32_PNPEntity | Where-Object{$_.ConfigManagerErrorCode -ne 0}).deviceID;service hp*;(Get-AppxPackage | where-object{$_.name -like "*omen*"}).name;(Get-AppxPackage | where-object{$_.name -like "*omen*"}).version
Microsoft Windows 11 家用版
10.0.22000
F.14
494H8PA#AB0
True
NVIDIA GeForce RTX 3050 Laptop GPU
Intel(R) UHD Graphics
31.0.15.1748
30.0.101.2079

Status Name DisplayName
------ ---- -----------
Running HP Comm Recover HP Comm Recovery
Running HPAppHelperCap HP App Helper HSA Service
Running HPDiagsCap HP Diagnostics HSA Service
Running HPNetworkCap HP Network HSA Service
Running HPOmenCap HP Omen HSA Service
Running HPPrintScanDoct... HP Print Scan Doctor Service
Stopped hpqcaslwmiex HP CASL Framework Service
Running HPSysInfoCap HP System Info HSA Service
Running HpTouchpointAna... HP Analytics service
AD2F1837.OMENLightStudio
AD2F1837.OMENSpectate
AD2F1837.OMENCommandCenter
1.0.19.0
1.19.1.0
1101.2211.4.0

[adam0412]

PS C:\windows\system32> (gwmi Win32_OperatingSystem).Caption;(gwmi Win32_OperatingSystem).Version;(gwmi win32_bios).caption;(gwmi MS_SystemInformation -namespace root\wmi).SystemSKU;Confirm-SecureBootUEFI;(gwmi win32_VideoController).caption;(gwmi win32_VideoController).DriverVersion;(gwmi Win32_PNPEntity | Where-Object{$_.ConfigManagerErrorCode -ne 0}).caption;(gwmi Win32_PNPEntity | Where-Object{$_.ConfigManagerErrorCode -ne 0}).deviceID;service hp*;(Get-AppxPackage | where-object{$_.name -like "*omen*"}).name;(Get-AppxPackage | where-object{$_.name -like "*omen*"}).version
Microsoft Windows 11 家用版
10.0.22000
F.14
494H8PA#AB0
True
NVIDIA GeForce RTX 3050 Laptop GPU
Intel(R) UHD Graphics
31.0.15.1748
30.0.101.2079Status Name DisplayName
------ ---- -----------
Running HP Comm Recover HP Comm Recovery
Running HPAppHelperCap HP App Helper HSA Service
Running HPDiagsCap HP Diagnostics HSA Service
Running HPNetworkCap HP Network HSA Service
Running HPOmenCap HP Omen HSA Service
Running HPPrintScanDoct... HP Print Scan Doctor Service
Stopped hpqcaslwmiex HP CASL Framework Service
Running HPSysInfoCap HP System Info HSA Service
Running HpTouchpointAna... HP Analytics service
AD2F1837.OMENLightStudio
AD2F1837.OMENSpectate
AD2F1837.OMENCommandCenter
1.0.19.0
1.19.1.0
1101.2211.4.0

[y2kim]

HP CASL Framework Service服务停了

下面的再安装一次

最新支持的 Visual C++ 下载，安装64位版本

https://support.microsoft.com/zh-cn/help/2977003

HP Software Framework

https://ftp.ext.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe

HP System Event Utility

https://www.microsoft.com/store/productId/9P4W8RFN9M2T

SDK

https://h30318.www3.hp.com/pub/softpaq/sp143001-143500/sp143053.exe

[adam0412]

Microsoft Windows 11 家用版
10.0.22000
F.14
494H8PA#AB0
True
NVIDIA GeForce RTX 3050 Laptop GPU
Intel(R) UHD Graphics
31.0.15.2686
30.0.101.2079

Status Name DisplayName
------ ---- -----------
Running HP Comm Recover HP Comm Recovery
Running HPAppHelperCap HP App Helper HSA Service
Running HPDiagsCap HP Diagnostics HSA Service
Running HPNetworkCap HP Network HSA Service
Running HPOmenCap HP Omen HSA Service
Running HPPrintScanDoct... HP Print Scan Doctor Service
Running hpqcaslwmiex HP CASL Framework Service
Running HPSysInfoCap HP System Info HSA Service
Running HpTouchpointAna... HP Analytics service
AD2F1837.OMENLightStudio
AD2F1837.OMENSpectate
AD2F1837.OMENCommandCenter
1.0.19.0
1.19.1.0
1101.2211.4.0

應該正常運行了 這樣就可以解決問題嗎

系統的預估使用時間還是只有2小時

[y2kim]

BIOS 有F.20 版本

https://h30318.www3.hp.com/pub/softpaq/sp142501-143000/sp142651.exe

更新了还是一样，建议联系客服

http://support.hp.com/tw-zh/document/c03461092