I have just bought the printer and was making its set-up. I have downloaded the relevant softwares at 123.HP.com. Installation was fine. Printer could print the TEST PAGE and made adustment accord...
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I have just bought the printer and was making its set-up. I have downloaded the relevant softwares at 123.HP.com. Installation was fine. Printer could print the TEST PAGE and made adustment accordingly. I could also connected the printer to my router. When I use the "HP ENVY 5000 series", my computer can locate the printer through the network. As instructed, I selected (highlighted) the printer and press "continue". The computer ran for a few minutes and said connection failed. I tried several times and resulted the same. However, I could use my mobile to print with that printer. Anybody can give me suggestions?
