Would you please help to confirm whether official support case created or not? Can you help to provide HP support representative email or phone for Taiwan side? Thank you for your support!
System couldn't start Windows Mixed Reality with Error code:14-2 after install Windows Mixed Reality Portal. But we can get ready result by Steam VR performance test. We already check with AMD side...
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System couldn't start Windows Mixed Reality with Error code:14-2 after install Windows Mixed Reality Portal. But we can get ready result by Steam VR performance test. We already check with AMD side that them mention need HP side to add support list/whitelist for AMD processor. What we use is Amd Phoenix platform(R7/R9 pro) with Nvidia RTX A1000/RTX2000 hybrid GPU. Please help to check if HP have plan to update support list/whitelist for AMD latest processor? Couldn't start Windows Mixed Reality screenshot SteamVR_Performance test result-Ready
