HP Smart打开后显示“抱歉，发生错误” 已尝试重新安装、修复、重置，均未解决问题。 我注意到其他电脑可以打开，并且发现HPSmart_OOBE.log文件内容不同： 无法打开的电脑日志为： 20250801:17:07:02.115 - ( ISum ) Ui|App.xaml:HandleAppLaunch|TID:2| HandleAppLaunch MainThread:2 launchArgs = 20250801:17:07:02.145 - ( ISum ) Ui|App.xaml:HandleAppLaunch|TID:2| Gotham Version is 160.1.1192 20250801:17:07:02.195 - ( ISum ) Ui|App.xaml:HandleAppLaunch|TID:2| AppData version = 0 20250801:17:07:02.195 - ( ISum ) NonUi|App.xaml:SetVersionHandler|TID:5| App:SetVersionHandler - upgrading from 0 to 1 20250801:17:07:02.195 - ( ISum ) NonUi|App.xaml:SetVersionHandler|TID:4| App:SetVersionHandler - upgrading from 0 to 3 20250801:17:07:02.195 - ( ISum ) NonUi|App.xaml:SetVersionHandler|TID:4| App:SetVersionHandler - upgrading from 0 to 4 20250801:17:07:02.195 - ( ISum ) NonUi|App.xaml:SetVersionHandler|TID:4| App:SetVersionHandler - upgrading from 0 to 5 20250801:17:07:02.205 - ( ISum ) NonUi|App.xaml:SetVersionHandler|TID:4| App:SetVersionHandler - upgrading from 0 to 6 20250801:17:07:02.315 - ( ISum ) Ui|App.xaml:HandleAppLaunch|TID:2| BEFORE Window.Current.Bounds = 1200x900 set windowingMode=Auto 20250801:17:07:02.335 - ( ISum ) Ui|App.xaml:HandleAppLaunch|TID:2| Window.Current.Bounds = 1200x900 set windowingMode=PreferredLaunchViewSize 20250801:17:07:02.605 - ( <---- ) Ui|App.xaml:HandleAppLaunch|TID:2| HandleAppLaunch 20250801:17:07:02.925 - ( ISum ) NonUi|OwsCommunications:InternalInitializeLogonService|TID:16| InitializeLogonService to HPID 20250801:17:07:03.544 - ( IExp ) Ui|MainPageVm:CheckFirstLaunchComplete|TID:2| Psdr service is running   打开正常的电脑日志为： 20250801:17:34:16.570 - ( ISum ) Ui|App.xaml:HandleAppLaunch|TID:2| HandleAppLaunch MainThread:2 launchArgs = 20250801:17:34:16.620 - ( ISum ) Ui|App.xaml:HandleAppLaunch|TID:2| Gotham Version is 160.1.1192 20250801:17:34:16.667 - ( ISum ) Ui|App.xaml:HandleAppLaunch|TID:2| AppData version = 6 20250801:17:34:16.748 - ( ISum ) Ui|App.xaml:HandleAppLaunch|TID:2| BEFORE Window.Current.Bounds = 1024x760 set windowingMode=PreferredLaunchViewSize 20250801:17:34:16.760 - ( ISum ) Ui|App.xaml:HandleAppLaunch|TID:2| Window.Current.Bounds = 1024x760 set windowingMode=PreferredLaunchViewSize 20250801:17:34:16.901 - ( <---- ) Ui|App.xaml:HandleAppLaunch|TID:2| HandleAppLaunch 20250801:17:34:16.988 - ( ISum ) NonUi|OwsCommunications:InternalInitializeLogonService|TID:15| InitializeLogonService to HPID 20250801:17:34:17.888 - ( IExp ) Ui|MainPageVm:Initialize|TID:2| **Running on device :WINDOWS Manufacturer:Dell Inc. Product:Vostro 5890 20250801:17:34:17.888 - ( ISum ) Ui|MainPageVm:Initialize|TID:2| Detected TwoLetterISOLanguageName = zh 20250801:17:34:17.888 - ( ISum ) Ui|MainPageVm:Initialize|TID:2| Detected HomeGeographicRegion = CN 2letterIso:CN 20250801:17:34:17.888 - ( ISum ) Ui|MainPageVm:Initialize|TID:2| Detected scaling = Scale100Percent 20250801:17:34:17.889 - ( ISum ) NonUi|MainPageVm:Initialize|TID:16| OS Version detected = 10.0.19045.6093 20250801:17:34:20.463 - ( ISum ) Ui|MainPageVm:AddDeviceIfLaunchParamContainsValue|TID:2| deviceFromParam: loggedin:False branch:False not using launch param data 20250801:17:34:20.463 - ( ISum ) Ui|MainPageVm:AddDeviceIfLaunchParamContainsValue|TID:2| No printer in param data   任何帮助都不胜感激。