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辅导员
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暗影精灵2采用Hp cloud recovery tool介质时出现尝试恢复失败

暗影精灵2
Microsoft Windows 10 (64-bit)

在安装软件快完成时弹出尝试恢复失败,请选择下列按键的弹窗

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暗影精灵2采用Hp cloud recovery tool介质时出现尝试恢复失败


@OldTree  已写:

在安装软件快完成时弹出尝试恢复失败,请选择下列按键的弹窗


画面拍照发出来,如果没有文字信息,点详细按钮,再看,再发出来。


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暗影精灵2采用Hp cloud recovery tool介质时出现尝试恢复失败

[14:32:04.42] **************************************************
[14:32:04.43]  [C:\SYSTEM.SAV\ExitProc\ErrorChk\ChkError.cmd] has started...
[14:32:04.45] --------------------------------------------------
[14:32:04.45]  Check SW Error...
[14:32:04.46] --------------------------------------------------
[14:32:04.46]  
[14:32:04.48]  Create ["C:\system.sav\ChkError.cmd.FAILURE.**bleep**"] file...
[14:32:04.50]  
[14:32:04.50]  Logfile [C:\system.sav\Logs\CheckLog\ChkErr_PASS2_BBVClean.log]...
[14:32:04.51]  
[14:32:04.51]  Check 2nd parameter [BBVClean]
[14:32:04.53]  
[14:32:04.53]  Error Checking items : [MEMDUMP,APPSLOG,REGDEV,TIMEOUT,WINSAT,FAILUREFLG]
[14:32:04.54]  --------------------------------------------------
[14:32:04.56]  Checking : Memory Dump
[14:32:04.56]    Could not find memory dump...
[14:32:04.57]  
[14:32:04.57]  [DumpFile]
[14:32:04.59]  Result=PASSED
[14:32:04.60]  --------------------------------------------------
[14:32:04.60]  Checking : Apps' log
[14:32:04.60]  
[14:32:06.18]  [AppsLog]
[14:32:06.21]  Result=PASSED
[14:32:06.26]  --------------------------------------------------
[14:32:06.29]  Checking : Yellow-Bang
[14:32:06.32]  
[14:32:06.39]  Run [PINChkT.exe /dev /s]
[14:32:06.92]  
[14:32:06.95]  Append [REGDEVT_PASS2_BBVClean.LOG] to [C:\system.sav\Logs\CheckLog\ChkErr_PASS2_BBVClean.log]...
[RegistryDevicesCheck]
Result=FAILED

FAILED DEVICE #0:
Description  : Synaptics SMBus TouchPad
PNPDeviceID  : ACPI\SYN3239\4&D1D6855&0
Code         : [24]

[14:32:07.00]  
[14:32:07.03]  Run [FIND.exe /I 'Result=FAILED' C:\SYSTEM.SAV\Logs\PINPROC\REGDEVT_PASS2_BBVClean.LOG]
[14:32:07.09]  [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] There was some FAILED device. Please check the file C:\SYSTEM.SAV\Logs\PINPROC\REGDEVT_PASS2_BBVClean.LOG.
[14:32:07.14]    There was some FAILED device...
[14:32:07.17]    or, there was not target file...
[14:32:07.20]  
[14:32:07.25]  --------------------------------------------------
[14:32:07.28]  Checking : Timeout in INSTALL.log
[14:32:07.31]  
[14:32:07.36]  Run [FIND.exe /I 'timeout with' C:\System.sav\Util\Install.log]
[14:32:07.56]  Run [FIND.exe /I 'timeout wait' C:\System.sav\Util\Install.log]
[14:32:07.73]   There is NO timeout in install.log file.
[14:32:07.76]  
[14:32:07.79]  [TIMEOUT]
[14:32:07.82]  Result=PASSED
[14:32:07.87]  --------------------------------------------------
[14:32:07.90]  Checking : WinSAT
[14:32:07.95]  
[14:32:08.00]  [WinSAT]
[14:32:08.03]  Result=PASSED
[14:32:08.07]  --------------------------------------------------
[14:32:08.11]  Checking : FAILURE.**bleep**
[14:32:08.23] **************************************************
[14:32:08.25]  [CheckFailureFlags.cmd] has started...
[14:32:08.25] --------------------------------------------------
[14:32:08.26]  Check FAILURE.**bleep** at [PASS2_BBVClean]
[14:32:08.28] --------------------------------------------------
[14:32:15.32]  
[14:32:15.32]  No FAILURE.**bleep** was found in C:\SwSetup folder
[14:32:15.32]  
 驱动器 C 中的卷是 Windows
 卷的序列号是 74B1-CE98

 c:\system.sav 的目录

2020/10/29  05:36    <DIR>          2ndCap
2016/09/19  18:05            10,860 5CD62090XQD3_DPS
2020/10/28  14:25    <DIR>          bbv
2020/10/28  14:32                46 ChkError.cmd.FAILURE.**bleep**
2016/09/07  06:27           117,094 CNB16WW3ORT602.ini
2016/09/20  02:32    <DIR>          CONFIG
2016/09/19  18:06             6,355 cpqdl.ini
2016/09/19  18:06             3,333 CTO.TXT
2016/09/19  18:06                14 CTOHW.TXT
2020/10/29  05:36    <DIR>          EXCLUDE
2020/10/29  05:43    <DIR>          ExitProc
2020/10/29  05:43    <DIR>          FactoryUpdate
2016/09/20  02:33    <DIR>          fbi
2020/10/28  14:31    <DIR>          Flags
2020/10/29  05:37             7,179 info.bom
2016/09/19  18:05             3,218 KNC2-AB2
2020/10/28  14:32    <DIR>          logs
2016/09/01  15:57    <DIR>          P2PP
1997/05/27  17:42                46 REBOOT.ME
2016/09/19  11:11               368 REGFLUSH.LOG
2020/10/28  14:32               139 Result.ini
2016/09/19  10:42    <DIR>          support
2016/09/19  11:10           457,240 SYSINFO.LOG
2020/10/28  14:25    <DIR>          WDT
2020/10/29  05:21    <DIR>          WSDVTDC
              12 个文件        605,892 字节
              13 个目录 99,542,630,400 可用字节
[14:32:15.33] --------------------------------------------------
[14:32:15.35]  [CheckFailureFlags.cmd] has completed...
[14:32:15.35] **************************************************
[14:32:15.39]  
[14:32:15.42]  [FAILURE_FLAG]
[14:32:15.46]  Result=PASSED
[14:32:15.50]  
[14:32:15.53]  --------------------------------------------------
[14:32:15.57]  Some error detected...
[14:32:15.63]  
[14:32:15.66] --------------------------------------------------
[14:32:15.69]  [C:\SYSTEM.SAV\ExitProc\ErrorChk\ChkError.cmd]
[14:32:15.74]  [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] found [1] SW issue[s]...
[14:32:15.77] --------------------------------------------------
[14:32:15.80]  [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] Refer the following file[s] if exists to see detail.
[14:32:15.85]  [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] C:\CTOERROR.**bleep** , C:\System.sav\*FAILURE.**bleep**, or C:\system.sav\Logs\AllFailure.log
[14:32:15.88]  
[14:32:15.91] --------------------------------------------------
[14:32:15.96]  
[14:32:15.99]  This is for customer image...
[14:32:16.02]  
[14:32:16.05]  Trigger CTO panic...
[14:32:16.17] **************************************************
[14:32:16.17]  [C:\SYSTEM.SAV\ExitProc\DataColl\DumpBCD.cmd] has started...
[14:32:16.19] --------------------------------------------------
[14:32:16.19]  STAGE : [DISABLE_SB_CMD]
[14:32:16.21]   Dump BCD...
[14:32:16.22] --------------------------------------------------
[14:32:16.22]  
[14:32:16.24]  

 


固件启动管理器
---------------------
标识符                  {fwbootmgr}
displayorder            {bootmgr}
                        {974afa63-18e0-11eb-ba98-806e6f6e6963}
                        {14d7adae-1964-11eb-aa1c-c2c0bd43c31a}
timeout                 0

Windows 启动管理器
--------------------
标识符                  {bootmgr}
device                  partition=\Device\HarddiskVolume1
path                    \EFI\Microsoft\Boot\bootmgfw.efi
description             Windows Boot Manager
locale                  zh-CN
inherit                 {globalsettings}
default                 {current}
resumeobject            {14d7adac-1964-11eb-aa1c-c2c0bd43c31a}
displayorder            {current}
toolsdisplayorder       {memdiag}
timeout                 30

固件应用程序(101fffff)
-------------------------------
标识符                  {14d7adae-1964-11eb-aa1c-c2c0bd43c31a}
description             EFI USB Device

固件应用程序(101fffff)
-------------------------------
标识符                  {14d7adaf-1964-11eb-aa1c-c2c0bd43c31a}
device                  partition=G:
description             USB ?硬盘? (UEFI) - aigo    U310

固件应用程序(101fffff)
-------------------------------
标识符                  {974afa63-18e0-11eb-ba98-806e6f6e6963}
description             Internal Hard Disk or Solid State Disk

Windows 启动加载器
-------------------
标识符                  {current}
device                  partition=C:
path                    \windows\system32\winload.efi
description             Windows 10
locale                  zh-CN
inherit                 {bootloadersettings}
recoverysequence        {14d7adb2-1964-11eb-aa1c-c2c0bd43c31a}
recoveryenabled         Yes
isolatedcontext         Yes
allowedinmemorysettings 0x15000075
osdevice                partition=C:
systemroot              \windows
resumeobject            {14d7adac-1964-11eb-aa1c-c2c0bd43c31a}
nx                      OptIn
bootmenupolicy          Standard

Windows 启动加载器
-------------------
标识符                  {14d7adb2-1964-11eb-aa1c-c2c0bd43c31a}
device                  ramdisk=[\Device\HarddiskVolume5]\Recovery\WindowsRE\Winre.wim,{14d7adb3-1964-11eb-aa1c-c2c0bd43c31a}
path                    \windows\system32\winload.efi
description             Windows Recovery Environment
locale                  en-us
inherit                 {bootloadersettings}
displaymessage          Recovery
osdevice                ramdisk=[\Device\HarddiskVolume5]\Recovery\WindowsRE\Winre.wim,{14d7adb3-1964-11eb-aa1c-c2c0bd43c31a}
systemroot              \windows
nx                      OptIn
bootmenupolicy          Standard
winpe                   Yes

从休眠状态恢复
---------------------
标识符                  {14d7adac-1964-11eb-aa1c-c2c0bd43c31a}
device                  partition=C:
path                    \windows\system32\winresume.efi
description             Windows Resume Application
locale                  zh-CN
inherit                 {resumeloadersettings}
recoverysequence        {14d7adb2-1964-11eb-aa1c-c2c0bd43c31a}
recoveryenabled         Yes
isolatedcontext         Yes
allowedinmemorysettings 0x15000075
filedevice              partition=C:
filepath                \hiberfil.sys
bootmenupolicy          Standard
debugoptionenabled      No

Windows 内存测试程序
---------------------
标识符                  {memdiag}
device                  partition=\Device\HarddiskVolume1
path                    \EFI\Microsoft\Boot\memtest.efi
description             Windows Memory Diagnostic
locale                  zh-CN
inherit                 {globalsettings}
badmemoryaccess         Yes

EMS 设置
------------
标识符                  {emssettings}
bootems                 No

调试器设置
-----------------
标识符                  {dbgsettings}
debugtype               Local

RAM 故障
-----------
标识符                  {badmemory}

全局设置
---------------
标识符                  {globalsettings}
inherit                 {dbgsettings}
                        {emssettings}
                        {badmemory}

启动加载器设置
--------------------
标识符                  {bootloadersettings}
inherit                 {globalsettings}
                        {hypervisorsettings}

虚拟机监控程序设置
-------------------
标识符                  {hypervisorsettings}
hypervisordebugtype     Serial
hypervisordebugport     1
hypervisorbaudrate      115200

恢复加载器设置
----------------------
标识符                  {resumeloadersettings}
inherit                 {globalsettings}

设备选项
--------------
标识符                  {14d7adb3-1964-11eb-aa1c-c2c0bd43c31a}
description             Windows Recovery
ramdisksdidevice        partition=\Device\HarddiskVolume5
ramdisksdipath          \Recovery\WindowsRE\boot.sdi

[14:32:16.91]  
[14:32:16.92] --------------------------------------------------
[14:32:16.92]  [DumpBCD.cmd] has completed...
[14:32:16.94] **************************************************
[14:32:17.11] **************************************************
[14:32:17.11]  [C:\SYSTEM.SAV\ExitProc\DrvLtr2ESP.cmd] has started...
[14:32:17.13] --------------------------------------------------
[14:32:17.13]   Create ["C:\system.sav\DrvLtr2ESP.cmd.FAILURE.**bleep**"] file...
[14:32:17.14]  
[14:32:17.14]  
[14:32:17.16]  Detect ESP partition index...
[14:32:17.16]  
[14:32:17.28]  ESP partition index = [1]
[14:32:17.30]  ESP drive letter = [NONE]
[14:32:17.30]  
[14:32:17.32]  Assign drive letter to ESP...
[14:32:17.32]  
[14:32:18.88]  Succeed in assigning drive letter to ESP
[14:32:18.89]  Delete ["C:\system.sav\DrvLtr2ESP.cmd.FAILURE.**bleep**"] file since no errors detected...
[14:32:18.89] --------------------------------------------------
[14:32:18.91]  [DrvLtr2ESP.cmd] has completed...
[14:32:18.91] **************************************************
[14:32:41.90]  
[14:32:41.92] --------------------------------------------------
[14:32:41.92]  [ChkError.cmd] has completed...
[14:32:41.93] **************************************************

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暗影精灵2采用Hp cloud recovery tool介质时出现尝试恢复失败

我整个复制下来了==
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暗影精灵2采用Hp cloud recovery tool介质时出现尝试恢复失败

弹出的窗口弹出的窗口

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暗影精灵2采用Hp cloud recovery tool介质时出现尝试恢复失败

[RegistryDevicesCheck]
Result=FAILED

FAILED DEVICE #0:
Description  : Synaptics SMBus TouchPad
PNPDeviceID  : ACPI\SYN3239\4&D1D6855&0
Code         : [24]

[14:32:07.00]  
[14:32:07.03]  Run [FIND.exe /I 'Result=FAILED' C:\SYSTEM.SAV\Logs\PINPROC\REGDEVT_PASS2_BBVClean.LOG]
[14:32:07.09]  [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] There was some FAILED device. Please check the file C:\SYSTEM.SAV\Logs\PINPROC\REGDEVT_PASS2_BBVClean.LOG.
[14:32:07.14]    There was some FAILED device...

 

系统恢复后检测驱动状态,有个设备驱动有问题,有感叹号。

 

什么时候下载制作的云恢复?

 

随便先装个windows 10,更新BIOS。


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暗影精灵2采用Hp cloud recovery tool介质时出现尝试恢复失败

之前用自带的恢复管理器重置的时候,都进不去修复工具直接蓝屏,错误操作synTP.sys。触摸板驱动我卸载过卸载过。没得办法才用云恢复,顺便一提因为键盘出问题我把c面的排线拔了,直接用外设的-。-。目前在尝试你说的更新bios看看得不得

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暗影精灵2采用Hp cloud recovery tool介质时出现尝试恢复失败


@OldTree  已写:

之前用自带的恢复管理器重置的时候,都进不去修复工具直接蓝屏,错误操作synTP.sys。触摸板驱动我卸载过卸载过。没得办法才用云恢复,顺便一提因为键盘出问题我把c面的排线拔了,直接用外设的-。-。目前在尝试你说的更新bios看看得不得


硬件有问题会导致恢复失败。重新连接硬件(C壳,键盘,触摸板等),而且要保证连接的硬件是没有故障的。


服务中心查询
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