暗影精灵6CUP温度高

jjb · ‎2023-05-12

已清灰，CPU使用率20%温度80度，玩大型游戏不限制游戏帧数CPU温度可达100度，使用OMEN Gaming Hub将风扇转速调至最高，温度仍不变。

y2kim · ‎2023-05-13

********************提供更多机器有关的信息*************************

**************提供信息，不是修复，不是解决方案*******************

********************不提供信息，不勉强******************************

系统桌面按Win+R打开运行，输入

powershell

按住键盘ctrl+shift，鼠标点确定

命令行打开显示PS C:\Windows\system32>则是成功以管理员运行打开了powershell，否则以上重试

在命令行窗口中复制粘贴下面命令回车

if (test-path c:\hpinfo.txt){remove-item c:\hpinfo.txt -force};`

gwmi Win32_OperatingSystem | select caption,version |fl | out-file \hpinfo.txt -force -append;`

(gwmi win32_bios).caption |fl | out-file \hpinfo.txt -force -append;`

(gwmi MS_SystemInformation -namespace root\wmi).SystemSKU |fl | out-file \hpinfo.txt -force -append;`

Confirm-SecureBootUEFI |fl | out-file \hpinfo.txt -force -append;`

gwmi win32_VideoController | select caption,DriverVersion |fl | out-file \hpinfo.txt -force -append;`

gwmi Win32_PNPEntity | Where{$_.ConfigManagerErrorCode -ne 0} | select caption,deviceID,ConfigManagerErrorCode |fl | out-file \hpinfo.txt -force -append;`

Gwmi win32_service | ForEach-Object {

$path=""

$company=""

if($_.pathName -match '"(?<SvcPath>.*)"') {

$path=$Matches['SvcPath']

}

else {

$path=($_.pathName -split ' ') | select -First 1

}

if(-not [string]::IsNullOrWhiteSpace($path)) {

$company=(Get-Item $path ).VersionInfo.CompanyName

}

$_ | Add-Member -MemberType NoteProperty -Name "Manufacturer" -Value $company

$_

} | Select-Object DisplayName, Manufacturer,State | where {$_.Manufacturer -notlike "*microsoft*"} | fl | out-file \hpinfo.txt -force -append;`

Get-AppxPackage | where{$_.name -like "*omen*"} | select name,version |fl | out-file \hpinfo.txt -force -append;`

(Get-Item C:\Windows\OMENSDK_Ver.exe).versioninfo | out-file \hpinfo.txt -force -append

打开c:\hpinfo.txt将文件内容全选(ctrl+A)复制(ctrl+c)粘贴(ctrl+v)出来发帖回复，之后c:\hpinfo.txt可以删除。

如果红字报错或没有文件，确认是以管理员身份运行了powershell

欢迎来到社区，我是一名志愿者，私人信息不会被回复。
如果我的回复对您有帮助， 请点击按钮。如果我的回复帮助您解决了问题，别忘了点击，可以帮到其他遇到同样问题的用户。

微信服务 | 惠普官网 (hp.com)

惠普服务中心查询 | HP®客户支持

我长期使用过的机型
DC7600 USDT
Pavilion dv4000
ProBook 6510b
xw4600
z800
z820
EliteBook 2740p
ProBook 6460b
Pavilion DV4
Envy 15
SlateBook x2
ProDesk 600 G3 SFF
t5740 Thin Client
t620 Thin Client
EliteBook 840 G3
ZBook 15 G3
ProBook 440 G8
Omen 25L GT12 AMD

jjb · ‎2023-05-13

caption : Microsoft Windows 10 家庭中文版
version : 10.0.19044

F.11
295N1PA#AB2
True

caption : NVIDIA GeForce RTX 2060
DriverVersion : 31.0.15.1694

DisplayName : AntiCheatExpert Service
Manufacturer :
State : Running

DisplayName : BaiduNetdiskUtility
Manufacturer :
State : Stopped

DisplayName : DtsApo4Service
Manufacturer : DTS Inc.
State : Running

DisplayName : EABackgroundService
Manufacturer : Electronic Arts
State : Stopped

DisplayName : Epic Online Services
Manufacturer : Epic Games, Inc.
State : Stopped

DisplayName : Intel(R) RST HFC Disable Service
Manufacturer : Intel Corporation
State : Stopped

DisplayName : Huorong Internet Security Daemon
Manufacturer : 北京火绒网络科技有限公司
State : Running

DisplayName : HP Comm Recovery
Manufacturer : HP Inc.
State : Running

DisplayName : HP App Helper HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Diagnostics HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Network HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Omen HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP System Info HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Analytics service
Manufacturer : HP Inc.
State : Running

DisplayName : Huorong Windows Security Center
Manufacturer : 北京火绒网络科技有限公司
State : Running

DisplayName : Intel(R) Optane(TM) Memory Service
Manufacturer : Intel Corporation
State : Stopped

DisplayName : Intel Bluetooth Service
Manufacturer :
State : Running

DisplayName : Intel(R) Graphics Command Center Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) HD Graphics Control Panel Service
Manufacturer : Intel Corporation
State : Stopped

DisplayName : Intel(R) Capability Licensing Service TCP IP Interface
Manufacturer : Intel(R) Corporation
State : Stopped

DisplayName : Intel(R) TPM Provisioning Service
Manufacturer : Intel(R) Corporation
State : Stopped

DisplayName : Intel(R) Audio Service
Manufacturer : Intel
State : Running

DisplayName : Intel(R) Dynamic Application Loader Host Interface Service
Manufacturer : Intel Corporation
State : Stopped

DisplayName : Intel(R) Management and Security Application Local Management Service
Manufacturer : Intel Corporation
State : Running

DisplayName : McAfee WebAdvisor
Manufacturer : McAfee, LLC
State : Running

DisplayName : NVIDIA LocalSystem Container
Manufacturer :
State : Running

DisplayName : NVIDIA Display Container LS
Manufacturer :
State : Running

DisplayName : QPCore Service
Manufacturer : Tencent
State : Running

DisplayName : Intel(R) Storage Middleware Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Realtek Audio Universal Service
Manufacturer : Realtek Semiconductor
State : Running

DisplayName : 搜狗输入法基础服务
Manufacturer : Sogou.com Inc.
State : Stopped

DisplayName : OpenSSH Authentication Agent
Manufacturer :
State : Stopped

DisplayName : Steam Client Service
Manufacturer : Valve Corporation
State : Stopped

DisplayName : SynTPEnhService
Manufacturer : Synaptics Incorporated
State : Running

DisplayName : Thunderbolt(TM) Application Launcher
Manufacturer : Intel Corporation
State : Running

DisplayName : Thunderbolt(TM) Peer to Peer Shortcut
Manufacturer :
State : Running

DisplayName : WPS Office Cloud Service
Manufacturer : Zhuhai Kingsoft Office Software Co.,Ltd
State : Stopped

DisplayName : XTUOCDriverService
Manufacturer : Intel(R) Corporation
State : Running

Name : AD2F1837.OMENAudioControl
Version : 1.26.249.0

Name : AD2F1837.OMENCommandCenter
Version : 1101.2302.3.0

ProductVersion FileVersion FileName
-------------- ----------- --------
1.0.67.0 1.0.67.0 C:\Windows\OMENSDK_Ver.exe

y2kim · ‎2023-05-13

OMEN 15-ek0000 Laptop PC (24X15AV) 软件和驱动下载 | 惠普®客户支持 (hp.com)

BIOS有F.13版，你的机器是F.11

Omen APP也有新版1101.2304.4.0，你的机器是1101.2302.3.0

SDK 我也看到有新的，用下面安装看看

https://s3.us-west-1.amazonaws.com/hpcps.support.doc/OMEN/SDK/OMEN_Gaming_Hub_SDK.exe

欢迎来到社区，我是一名志愿者，私人信息不会被回复。
如果我的回复对您有帮助， 请点击按钮。如果我的回复帮助您解决了问题，别忘了点击，可以帮到其他遇到同样问题的用户。

微信服务 | 惠普官网 (hp.com)

惠普服务中心查询 | HP®客户支持

我长期使用过的机型
DC7600 USDT
Pavilion dv4000
ProBook 6510b
xw4600
z800
z820
EliteBook 2740p
ProBook 6460b
Pavilion DV4
Envy 15
SlateBook x2
ProDesk 600 G3 SFF
t5740 Thin Client
t620 Thin Client
EliteBook 840 G3
ZBook 15 G3
ProBook 440 G8
Omen 25L GT12 AMD

jjb · ‎2023-05-13

已更新BIOS，只开了一个英雄联盟客户端，温度还是很高。

caption : Microsoft Windows 10 家庭中文版
version : 10.0.19044

F.13
295N1PA#AB2
True