暗影精灵7玩游戏经常闪退怎么解决

[LENYANG]

玩nba2k23和孤岛惊魂5经常闪退，驱动已经最新了

[y2kim]

********************提供更多机器有关的信息*************************

**************提供信息，不是修复，不是解决方案*******************

********************不提供信息，不勉强******************************

• 系统桌面按Win+R打开运行，输入

powershell

• 按住键盘ctrl+shift，鼠标点确定

命令行打开显示PS C:\Windows\system32>则是成功以管理员运行打开了powershell，否则以上重试

• 在命令行窗口中复制粘贴下面命令回车

if (test-path c:\hpinfo.txt){remove-item c:\hpinfo.txt -force};`

gwmi Win32_OperatingSystem | select caption,version |fl | out-file \hpinfo.txt -force -append;`

(gwmi win32_bios).caption |fl | out-file \hpinfo.txt -force -append;`

(gwmi MS_SystemInformation -namespace root\wmi).SystemSKU |fl | out-file \hpinfo.txt -force -append;`

Confirm-SecureBootUEFI |fl | out-file \hpinfo.txt -force -append;`

gwmi win32_VideoController | select caption,DriverVersion |fl | out-file \hpinfo.txt -force -append;`

gwmi Win32_PNPEntity | Where{$_.ConfigManagerErrorCode -ne 0} | select caption,deviceID,ConfigManagerErrorCode |fl | out-file \hpinfo.txt -force -append;`

Gwmi win32_service | ForEach-Object {

    $path=""

    $company=""

    if($_.pathName -match '"(?<SvcPath>.*)"') {$path=$Matches['SvcPath']}

    else  {$path=($_.pathName  -split ' ') | select -First 1}

    if(-not [string]::IsNullOrWhiteSpace($path)) {$company=(Get-Item $path -ErrorAction Ignore).VersionInfo.CompanyName}

    $_ | Add-Member -MemberType NoteProperty -Name "Manufacturer" -Value $company

    $_}  | Select-Object DisplayName, Manufacturer,State | where {$_.Manufacturer -notlike "*microsoft*"} | fl | out-file \hpinfo.txt -force -append;`

Get-AppxPackage | where{$_.name -like "*omen*"} | select name,version |fl | out-file \hpinfo.txt -force -append;`

(Get-Item C:\Windows\OMENSDK_Ver.exe).versioninfo | out-file \hpinfo.txt -force -append

• 打开c:\hpinfo.txt将文件内容全选(ctrl+A)复制(ctrl+c)粘贴(ctrl+v)出来发帖回复，之后c:\hpinfo.txt可以删除。

如果红字报错或没有文件，确认是以管理员身份运行了powershell

[LENYANG]

caption : Microsoft Windows 11 家庭中文版
version : 10.0.22621

F.44
4M1S5PA#AB2
True

caption : NVIDIA GeForce RTX 3070 Laptop GPU
DriverVersion : 31.0.15.3179

caption : Intel(R) UHD Graphics
DriverVersion : 31.0.101.4257

caption : Fortinet SSL VPN Virtual Ethernet Adapter
deviceID : ROOT\NET\0004
ConfigManagerErrorCode : 22

DisplayName : AntiCheatExpert Service
Manufacturer :
State : Stopped

DisplayName : BaiduNetdiskUtility
Manufacturer :
State : Stopped

DisplayName : BattlEye Service
Manufacturer :
State : Stopped

DisplayName : Intel(R) Content Protection HDCP Service
Manufacturer : Intel Corporation
State : Running

DisplayName : DtsApo4Service
Manufacturer : DTS Inc.
State : Running

DisplayName : EasyAntiCheat
Manufacturer : Epic Games, Inc
State : Stopped

DisplayName : Epic Online Services
Manufacturer : Epic Games, Inc.
State : Stopped

DisplayName : ELAN Service
Manufacturer : ELAN Microelectronics Corp.
State : Running

DisplayName : Everything
Manufacturer : voidtools
State : Running

DisplayName : FortiClient Service Scheduler
Manufacturer : Fortinet Inc.
State : Stopped

DisplayName : NVIDIA FrameView SDK service
Manufacturer : NVIDIA
State : Stopped

DisplayName : Google Chrome Elevation Service (GoogleChromeElevationService)
Manufacturer : Google LLC
State : Stopped

DisplayName : Google 更新服务 (gupdate)
Manufacturer : Google LLC
State : Stopped

DisplayName : Google 更新服务 (gupdatem)
Manufacturer : Google LLC
State : Stopped

DisplayName : Huorong Internet Security Daemon
Manufacturer : 北京火绒网络科技有限公司
State : Running

DisplayName : HP Comm Recovery
Manufacturer : HP Inc.
State : Running

DisplayName : HP App Helper HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Diagnostics HSA Service
Manufacturer : HP Inc.
State : Stopped

DisplayName : HP Network HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Omen HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP System Info HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Analytics service
Manufacturer : HP Inc.
State : Running

DisplayName : Huorong Windows Security Center
Manufacturer : 北京火绒网络科技有限公司
State : Running

DisplayName : Intel Bluetooth Service
Manufacturer :
State : Running

DisplayName : Intel(R) Graphics Command Center Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) HD Graphics Control Panel Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) Capability Licensing Service TCP IP Interface
Manufacturer : Intel(R) Corporation
State : Stopped

DisplayName : Intel(R) SUR QC Software Asset Manager
Manufacturer : Intel Corporation
State : Stopped

DisplayName : Intel(R) TPM Provisioning Service
Manufacturer : Intel(R) Corporation
State : Stopped

DisplayName : Intel(R) Audio Service
Manufacturer : Intel
State : Running

DisplayName : Intel(R) Dynamic Application Loader Host Interface Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Mozilla Maintenance Service
Manufacturer : Mozilla Foundation
State : Stopped

DisplayName : NVIDIA LocalSystem Container
Manufacturer :
State : Running

DisplayName : NVIDIA Display Container LS
Manufacturer :
State : Running

DisplayName : OfficePLUS Service
Manufacturer :
State : Running

DisplayName : Origin Client Service
Manufacturer : Electronic Arts
State : Stopped

DisplayName : Origin Web Helper Service
Manufacturer : Electronic Arts
State : Stopped

DisplayName : QPCore Service
Manufacturer : Tencent
State : Running

DisplayName : Rockstar Game Library Service
Manufacturer : Rockstar Games
State : Stopped

DisplayName : Intel(R) Storage Middleware Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Realtek Audio Universal Service
Manufacturer : Realtek Semiconductor
State : Running

DisplayName : Sandboxie Service
Manufacturer :
State : Running

DisplayName : OpenSSH Authentication Agent
Manufacturer :
State : Stopped

DisplayName : Steam Client Service
Manufacturer : Valve Corporation
State : Stopped

DisplayName : Thunderbolt(TM) Peer to Peer Shortcut
Manufacturer : Intel Corporation
State : Running

DisplayName : ToDesk Service
Manufacturer : 海南有趣科技有限公司 (www.todesk.com)
State : Stopped

DisplayName : Apache Tomcat 9.0 Tomcat9
Manufacturer : Apache Software Foundation
State : Stopped

DisplayName : Uncheater for BattleGrounds_GL
Manufacturer : Wellbia.com Co., Ltd.
State : Stopped

DisplayName : VMware Authorization Service
Manufacturer : VMware, Inc.
State : Running

DisplayName : VMware DHCP Service
Manufacturer : VMware, Inc.
State : Running

DisplayName : VMware USB Arbitration Service
Manufacturer : VMware, Inc.
State : Running

DisplayName : VMware NAT Service
Manufacturer : VMware, Inc.
State : Running

DisplayName : Wallpaper Engine Service
Manufacturer :
State : Running

DisplayName : WemeetUpdateSvc
Manufacturer :
State : Stopped

DisplayName : Intel(R) Management Engine WMI Provider Registration
Manufacturer : Intel Corporation
State : Running

DisplayName : WPS Office Cloud Service
Manufacturer : Zhuhai Kingsoft Office Software Co.,Ltd
State : Stopped

DisplayName : XTUOCDriverService
Manufacturer : Intel(R) Corporation
State : Stopped

DisplayName : Zakynthos Service
Manufacturer : PUBG Corporation
State : Stopped

Name : AD2F1837.OMENLightStudio
Version : 1.0.28.0

Name : AD2F1837.OMENAudioControl
Version : 1.38.277.0

Name : AD2F1837.OMENCommandCenter
Version : 1101.2304.4.0

ProductVersion FileVersion FileName
-------------- ----------- --------
1.0.67.0 1.0.67.0 C:\Windows\OMENSDK_Ver.exe

[LENYANG]

另外闪退期间cpu电压讲到最低点，是这个导致的吗

[y2kim]

XTUOCDriverService

启动这个服务

31.0.15.3179独显驱动换个版本

[LENYANG]

无法启动这个服务，独显驱动更新成最新了

[y2kim]

https://s3.us-west-1.amazonaws.com/hpcps.support.doc/OMEN/SDK/OMEN_Gaming_Hub_SDK.exe

下载运行，再试启动服务

[LENYANG]

还是一样不行。

[LENYANG]

更新：下载了DirectX_Repair，修复了c++错误，但是还是有这个问题。

[y2kim]

上面powershell的动作再做一次

新的hpinfo.txt内容发出来看看