经典黑屏问题

[super_hamburger]

设置10分钟后关闭屏幕，屏幕关闭后无法再亮起，只能关机重启，虽然好像不是每次都不能两，但是时间长了就不能亮了，怎么移动鼠标点击鼠标、按键盘都不能再打开屏幕。

[y2kim]

********************提供更多机器有关的信息*************************

**************提供信息，不是修复，不是解决方案*******************

********************不提供信息，不勉强******************************

• 系统桌面按Win+R打开运行，输入

powershell

• 按住键盘ctrl+shift，鼠标点确定

命令行打开显示PS C:\Windows\system32>则是成功以管理员运行打开了powershell，否则以上重试

• 在命令行窗口中复制粘贴下面命令回车

if (test-path c:\hpinfo.txt){remove-item c:\hpinfo.txt -force};

gwmi Win32_OperatingSystem | select caption,version |fl | out-file \hpinfo.txt -force -append;

(gwmi win32_bios).caption | out-file \hpinfo.txt -force -append;

(gwmi MS_SystemInformation -namespace root\wmi).SystemSKU | out-file \hpinfo.txt -force -append;

(gwmi win32_baseboard).product | out-file \hpinfo.txt -force -append;

Confirm-SecureBootUEFI | out-file \hpinfo.txt -force -append;

gwmi win32_processor | out-file \hpinfo.txt -force -append;

gwmi win32_physicalmemory | select Capacity,ConfiguredClockSpeed,Manufacturer,PartNumber,Speed | out-file \hpinfo.txt -force -append;

gwmi win32_diskdrive | out-file \hpinfo.txt -force -append;

gwmi win32_VideoController | select caption,DriverVersion |fl | out-file \hpinfo.txt -force -append;

gwmi Win32_PNPEntity | Where{$_.ConfigManagerErrorCode -ne 0} | select caption,deviceID,ConfigManagerErrorCode |fl | out-file \hpinfo.txt -force -append;

Gwmi win32_service | ForEach-Object {

    $path=""

    $company=""

    if($_.pathName -match '"(?<SvcPath>.*)"') {$path=$Matches['SvcPath']}

    else  {$path=($_.pathName  -split ' ') | select -First 1}

    if(-not [string]::IsNullOrWhiteSpace($path)) {$company=(Get-Item $path -ErrorAction Ignore).VersionInfo.CompanyName}

    $_ | Add-Member -MemberType NoteProperty -Name "Manufacturer" -Value $company

    $_}  | Select-Object DisplayName, Manufacturer,State | where {$_.Manufacturer -notlike "*microsoft*"} | fl | out-file \hpinfo.txt -force -append;

Get-AppxPackage | where{$_.name -like "*omen*"} | select name,version |fl | out-file \hpinfo.txt -force -append;

if (test-path C:\Windows\OMENSDK_Ver.exe){(Get-Item C:\Windows\OMENSDK_Ver.exe).versioninfo | out-file \hpinfo.txt -force -append}

Get-CimInstance –ClassName Win32_DeviceGuard –Namespace root\Microsoft\Windows\DeviceGuard | out-file \hpinfo.txt -force -append

• 打开c:\hpinfo.txt将文件内容全选(ctrl+A)复制(ctrl+c)粘贴(ctrl+v)出来发帖回复，之后c:\hpinfo.txt可以删除。

如果红字报错或没有文件，确认是以管理员身份运行了powershell

[super_hamburger]

感谢大佬回答，以下是我按照流程复制的信息：

caption : Microsoft Windows 10 家庭中文版
version : 10.0.19045

F.06
39R62PA#AB2
88C8
True

Caption : Intel64 Family 6 Model 165 Stepping 2
DeviceID : CPU0
Manufacturer : GenuineIntel
MaxClockSpeed : 2592
Name : Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz
SocketDesignation : U3E1

Capacity : 8589934592
ConfiguredClockSpeed : 2933
Manufacturer : SK Hynix
PartNumber : HMA81GS6CJR8N-XN
Speed : 3200

Capacity : 8589934592
ConfiguredClockSpeed : 2933
Manufacturer : SK Hynix
PartNumber : HMA81GS6CJR8N-XN
Speed : 3200

Partitions : 5
DeviceID : \\.\PHYSICALDRIVE0
Model : SAMSUNG MZVLB1TOHALR-000H1
Size : 1024203640320
Caption : SAMSUNG MZVLB1TOHALR-000H1

caption : NVIDIA GeForce RTX 3060 Laptop GPU
DriverVersion : 31.0.15.4680

DisplayName : Adobe Acrobat Update Service
Manufacturer : Adobe Inc.
State : Running

DisplayName : AdobeUpdateService
Manufacturer : Adobe Systems Incorporated
State : Running

DisplayName : Autodesk Desktop Licensing Service
Manufacturer :
State : Running

DisplayName : Apple Mobile Device Service
Manufacturer : Apple Inc.
State : Running

DisplayName : Autodesk Access Service Host
Manufacturer : Autodesk, Inc.
State : Running

DisplayName : BaiduNetdiskUtility
Manufacturer : Baidu.com, Inc.
State : Stopped

DisplayName : BattlEye Service
Manufacturer :
State : Stopped

DisplayName : Bonjour 服务
Manufacturer : Apple Inc.
State : Running

DisplayName : Wondershare WSID help
Manufacturer : wondershare
State : Running

DisplayName : DtsApo4Service
Manufacturer : DTS Inc.
State : Running

DisplayName : Wondershare Driver Install Service help
Manufacturer :
State : Stopped

DisplayName : Epic Online Services
Manufacturer : Epic Games, Inc.
State : Stopped

DisplayName : FlexNet Licensing Service
Manufacturer : Flexera
State : Running

DisplayName : NVIDIA FrameView SDK service
Manufacturer : NVIDIA
State : Stopped

DisplayName : Intel(R) RST HFC Disable Service
Manufacturer : Intel Corporation
State : Stopped

DisplayName : HP Comm Recovery
Manufacturer : HP Inc.
State : Running

DisplayName : HP App Helper HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Diagnostics HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Network HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Omen HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP System Info HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Insights Analytics
Manufacturer : HP Inc.
State : Running

DisplayName : Intel(R) Optane(TM) Memory Service
Manufacturer : Intel Corporation
State : Stopped

DisplayName : Intel Bluetooth Service
Manufacturer :
State : Running

DisplayName : Intel(R) Capability Licensing Service TCP IP Interface
Manufacturer : Intel(R) Corporation
State : Stopped

DisplayName : Intel(R) TPM Provisioning Service
Manufacturer : Intel(R) Corporation
State : Stopped

DisplayName : Intel(R) Audio Service
Manufacturer : Intel
State : Running

DisplayName : Intel(R) Dynamic Application Loader Host Interface Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) Management and Security Application Local Management Service
Manufacturer : Intel Corporation
State : Running

DisplayName : McAfee WebAdvisor
Manufacturer : McAfee, LLC
State : Running

DisplayName : McAfee AP Service
Manufacturer : McAfee, LLC
State : Running

DisplayName : McAfee Activation Service
Manufacturer : McAfee, LLC
State : Stopped

DisplayName : McAfee CSP Service
Manufacturer : McAfee, LLC
State : Running

DisplayName : McAfee Firewall Core Service
Manufacturer : McAfee, LLC
State : Stopped

DisplayName : McAfee Service Controller
Manufacturer : McAfee, LLC
State : Running

DisplayName : McAfee Validation Trust Protection Service
Manufacturer : McAfee, LLC
State : Running

DisplayName : McAfee Module Core Service
Manufacturer : McAfee, LLC
State : Running

DisplayName : NVIDIA LocalSystem Container
Manufacturer :
State : Running

DisplayName : NVIDIA Display Container LS
Manufacturer :
State : Running

DisplayName : OfficePLUS Service
Manufacturer :
State : Running

DisplayName : Origin Client Service
Manufacturer : Electronic Arts
State : Stopped

DisplayName : Origin Web Helper Service
Manufacturer : Electronic Arts
State : Running

DisplayName : McAfee PEF Service
Manufacturer : McAfee, LLC
State : Running

DisplayName : Plastic Change Tracker
Manufacturer : Codice Software, S.L.
State : Running

DisplayName : Plastic SCM Server
Manufacturer : plasticd
State : Stopped

DisplayName : PnkBstrA
Manufacturer :
State : Running

DisplayName : PnkBstrB
Manufacturer :
State : Running

DisplayName : QPCore Service
Manufacturer : Tencent
State : Running

DisplayName : Rockstar Game Library Service
Manufacturer : Rockstar Games
State : Stopped

DisplayName : Intel(R) Storage Middleware Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Realtek Audio Universal Service
Manufacturer : Realtek Semiconductor
State : Running

DisplayName : OpenSSH Authentication Agent
Manufacturer :
State : Stopped

DisplayName : Steam Client Service
Manufacturer : Valve Corporation
State : Running

DisplayName : SynTPEnhService
Manufacturer : Synaptics Incorporated
State : Running

DisplayName : Thunderbolt(TM) Application Launcher
Manufacturer : Intel Corporation
State : Running

DisplayName : Thunderbolt(TM) Peer to Peer Shortcut
Manufacturer :
State : Running

DisplayName : Wondershare WirelessBackup Service help
Manufacturer :
State : Stopped

DisplayName : Wondershare Install Assist Service
Manufacturer : Wondershare
State : Running

DisplayName : WPS Office Cloud Service
Manufacturer : Zhuhai Kingsoft Office Software Co.,Ltd
State : Stopped

DisplayName : XTUOCDriverService
Manufacturer : Intel(R) Corporation
State : Running

DisplayName : MSPCManager Service (Store)
Manufacturer :
State : Running

Name : AD2F1837.OMENAudioControl
Version : 1.23.241.0

Name : AD2F1837.OMENCommandCenter
Version : 1101.2205.2.0

Name : AD2F1837.OMENLightStudio
Version : 1.0.28.0

ProductVersion FileVersion FileName
-------------- ----------- --------
1.0.78.0 1.0.78.0 C:\Windows\OMENSDK_Ver.exe

AvailableSecurityProperties : {1, 2, 3, 4...}
CodeIntegrityPolicyEnforcementStatus : 0
InstanceIdentifier : 4ff40742-2649-41b8-bdd1-e80fad1cce80
RequiredSecurityProperties : {0}
SecurityServicesConfigured : {0}
SecurityServicesRunning : {0}
UsermodeCodeIntegrityPolicyEnforcementStatus : 0
Version : 1.0
VirtualizationBasedSecurityStatus : 0
VirtualMachineIsolation : False
VirtualMachineIsolationProperties : {0}
PSComputerName :

[y2kim]

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