Compaq 14-a001tx win10_64bit驱动

[坏坏的笑]

如果想要获取更准确的信息，请帮忙提供机器的PN号，我可以确认配置后给您提供更准确的驱动

[y2kim]

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@dxking 已写：

安装sp72369，提示此系统不符合安装该软件的最低要求。到底是什么回事，我安装的是msdn原版系统（cn_windows_10_enterprise_2015_ltsb_x64_dvd_6848425.iso），能否专业点啊你们，驱动出来没有测试过的吗？

---

找到并打开C:\intel\logs\IntelGFX.log

将里面的内容复制出来我看，很可能是放出来的驱动和你的机器硬件ID不匹配。

[dxking]

Compaq 14-a001tx Notebook PC

序列号：5CB4231GWS

产品型号：G8D39PA

Qualcomm Atheros QCA9565

[坏坏的笑]

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@dxking 已写：

Compaq 14-a001tx Notebook PC

序列号：5CB4231GWS

产品型号：G8D39PA

Qualcomm Atheros QCA9565

---

装下面这个无线驱动

http://h30445.www3.hp.com/pub/softpaq/sp73001-73500/sp73338.exe

[dxking]

---

@y2kim 已写：

---

@dxking 已写：

安装sp72369，提示此系统不符合安装该软件的最低要求。到底是什么回事，我安装的是msdn原版系统（cn_windows_10_enterprise_2015_ltsb_x64_dvd_6848425.iso），能否专业点啊你们，驱动出来没有测试过的吗？

---

找到并打开C:\intel\logs\IntelGFX.log

将里面的内容复制出来我看，很可能是放出来的驱动和你的机器硬件ID不匹配。

---

>>> 5/18/2016 22:25:32:426
[Install Configuration]
  Installer Version: 1.5.68.0
  Compile date = Mon Jan 26 15:24:38 2015
  OS command line = "c:\swsetup\SP72369\Setup.exe"
  Effective command line =
  Windows Version = Windows 10
  Platform = 64 bit
  Core Version = 3.0.1 (IIF2++)
  System up time = 711 sec
  Source: c:\swsetup\SP72369
[Languages]
  0401 - c:\swsetup\SP72369\Lang\ar-SA\setup.exe.mui
  0405 - c:\swsetup\SP72369\Lang\cs-CZ\setup.exe.mui
  0406 - c:\swsetup\SP72369\Lang\da-DK\setup.exe.mui
  0407 - c:\swsetup\SP72369\Lang\de-DE\setup.exe.mui
  0408 - c:\swsetup\SP72369\Lang\el-GR\setup.exe.mui
  0409 - c:\swsetup\SP72369\Lang\en-US\setup.exe.mui
  0C0A - c:\swsetup\SP72369\Lang\es-ES\setup.exe.mui
  040B - c:\swsetup\SP72369\Lang\fi-FI\setup.exe.mui
  040C - c:\swsetup\SP72369\Lang\fr-FR\setup.exe.mui
  040D - c:\swsetup\SP72369\Lang\he-IL\setup.exe.mui
  041A - c:\swsetup\SP72369\Lang\hr-HR\setup.exe.mui
  040E - c:\swsetup\SP72369\Lang\hu-HU\setup.exe.mui
  0410 - c:\swsetup\SP72369\Lang\it-IT\setup.exe.mui
  0411 - c:\swsetup\SP72369\Lang\ja-JP\setup.exe.mui
  0412 - c:\swsetup\SP72369\Lang\ko-KR\setup.exe.mui
  0414 - c:\swsetup\SP72369\Lang\nb-NO\setup.exe.mui
  0413 - c:\swsetup\SP72369\Lang\nl-NL\setup.exe.mui
  0415 - c:\swsetup\SP72369\Lang\pl-PL\setup.exe.mui
  0416 - c:\swsetup\SP72369\Lang\pt-BR\setup.exe.mui
  0816 - c:\swsetup\SP72369\Lang\pt-PT\setup.exe.mui
  0418 - c:\swsetup\SP72369\Lang\ro-RO\setup.exe.mui
  0419 - c:\swsetup\SP72369\Lang\ru-RU\setup.exe.mui
  041B - c:\swsetup\SP72369\Lang\sk-SK\setup.exe.mui
  0424 - c:\swsetup\SP72369\Lang\sl-SI\setup.exe.mui
  041D - c:\swsetup\SP72369\Lang\sv-SE\setup.exe.mui
  041E - c:\swsetup\SP72369\Lang\th-TH\setup.exe.mui
  041F - c:\swsetup\SP72369\Lang\tr-TR\setup.exe.mui
  0804 - c:\swsetup\SP72369\Lang\zh-CN\setup.exe.mui
  0404 - c:\swsetup\SP72369\Lang\zh-TW\setup.exe.mui
  User default LangID: 0x804
  User default UI language: 0x804
  Loaded language 0804
[Checking requirements]
* Enabling DPIAware was successful
  Checking for admin rights
  Admin rights OK
  Checking OS
  OS check OK
  Checking .NET configuration
  Check Pass.  Found ID: 8 , Min ID: 4
  .NET check OK
[Scanning drivers]
  Scanning drivers
  Found INF = c:\swsetup\SP72369\DisplayAudio\IntcDAud.inf
  Found INF = c:\swsetup\SP72369\Graphics\Ki108660.inf
  [INF Info]
    INF = c:\swsetup\SP72369\DisplayAudio\IntcDAud.inf
*   Section <PackageInfo> Key <Sequence> not found in INF
    Date = 09/09/2014
    Version = 6.16.00.3154
    ClassGUID = {4D36E96C-E325-11CE-BFC1-08002BE10318}
    PackageInfo.Name = DAUDIO
    PackageInfo.Sequence = 0
    Manufacturer = Intel,NTAMD64.6.0,NTAMD64.6.1,NTAMD64.6.2
    Resolved Manufacturer = Intel.NTAMD64.6.2
    Inf supports 64 bit.
    Description: 英特尔(R) 显示器音频
    HardwareID = IntcDAudModel8,HDAUDIO\FUNC_01&VEN_8086&DEV_2805&SUBSYS_80860101,HDAUDIO\FUNC_01&VEN_8086&DEV_2805
    Description: 英特尔(R) 显示器音频
    HardwareID = IntcDAudModel8,HDAUDIO\FUNC_01&VEN_8086&DEV_2806&SUBSYS_80860101,HDAUDIO\FUNC_01&VEN_8086&DEV_2806
    Description: 英特尔(R) 显示器音频
    HardwareID = IntcDAudModel8,HDAUDIO\FUNC_01&VEN_8086&DEV_2807&SUBSYS_80860101,HDAUDIO\FUNC_01&VEN_8086&DEV_2807
    Description: 英特尔(R) 显示器音频
    HardwareID = IntcDAudModel8,HDAUDIO\FUNC_01&VEN_8086&DEV_2882&SUBSYS_80860101,HDAUDIO\FUNC_01&VEN_8086&DEV_2882
    Matched HardwareID = HDAUDIO\FUNC_01&VEN_8086&DEV_2806
    Installed Driver = {4d36e96c-e325-11ce-bfc1-08002be10318}\0007
*   Section <PackageInfo> Key <Name> not found in INF
    Found current package 10.0.10240.16384
    Found current package INF: C:\Windows\inf\hdaudio.inf
    Found current package Installed INF: hdaudio.inf
  [INF Info]
    INF = c:\swsetup\SP72369\Graphics\Ki108660.inf
*   Section <PackageInfo> Key <Sequence> not found in INF
    Date = 07/10/2015
    Version = 10.18.10.4252
    ClassGUID = {4D36E968-E325-11CE-BFC1-08002BE10318}
    PackageInfo.Name = Graphics
    PackageInfo.Sequence = 0
    Manufacturer = IntelGfx,NTamd64.5.1,NTamd64.6.0,NTamd64.6.1,NTamd64.6.2,NTamd64.6.3
    Resolved Manufacturer = IntelGfx.NTamd64.6.3
    Inf supports 64 bit.
    Description: Intel(R) HD Graphics
    HardwareID = iVLV2M_w81,PCI\VEN_8086&DEV_0F31&SUBSYS_21DE103C
  Removed c:\swsetup\SP72369\Graphics\Ki108660.inf
  Checking 4 part DID's
  4ID check OK
* GFX HW not found; disabling HDMI driver install
  Removed INF = c:\swsetup\SP72369\DisplayAudio\IntcDAud.inf
!   Didn't find any INF's that match active hardware
IIF will NOT initiate reboot
Exit code = 0xA005
ResultCode = 40965
<<< 5/18/2016 22:25:35:334

>>> 5/18/2016 22:26:20:564
[Install Configuration]
  Installer Version: 1.5.68.0
  Compile date = Mon Jan 26 15:24:38 2015
  OS command line = "C:\SWSetup\SP72369\Setup.exe"
  Effective command line =
  Windows Version = Windows 10
  Platform = 64 bit
  Core Version = 3.0.1 (IIF2++)
  System up time = 759 sec
  Source: C:\SWSetup\SP72369
[Languages]
  0401 - C:\SWSetup\SP72369\Lang\ar-SA\setup.exe.mui
  0405 - C:\SWSetup\SP72369\Lang\cs-CZ\setup.exe.mui
  0406 - C:\SWSetup\SP72369\Lang\da-DK\setup.exe.mui
  0407 - C:\SWSetup\SP72369\Lang\de-DE\setup.exe.mui
  0408 - C:\SWSetup\SP72369\Lang\el-GR\setup.exe.mui
  0409 - C:\SWSetup\SP72369\Lang\en-US\setup.exe.mui
  0C0A - C:\SWSetup\SP72369\Lang\es-ES\setup.exe.mui
  040B - C:\SWSetup\SP72369\Lang\fi-FI\setup.exe.mui
  040C - C:\SWSetup\SP72369\Lang\fr-FR\setup.exe.mui
  040D - C:\SWSetup\SP72369\Lang\he-IL\setup.exe.mui
  041A - C:\SWSetup\SP72369\Lang\hr-HR\setup.exe.mui
  040E - C:\SWSetup\SP72369\Lang\hu-HU\setup.exe.mui
  0410 - C:\SWSetup\SP72369\Lang\it-IT\setup.exe.mui
  0411 - C:\SWSetup\SP72369\Lang\ja-JP\setup.exe.mui
  0412 - C:\SWSetup\SP72369\Lang\ko-KR\setup.exe.mui
  0414 - C:\SWSetup\SP72369\Lang\nb-NO\setup.exe.mui
  0413 - C:\SWSetup\SP72369\Lang\nl-NL\setup.exe.mui
  0415 - C:\SWSetup\SP72369\Lang\pl-PL\setup.exe.mui
  0416 - C:\SWSetup\SP72369\Lang\pt-BR\setup.exe.mui
  0816 - C:\SWSetup\SP72369\Lang\pt-PT\setup.exe.mui
  0418 - C:\SWSetup\SP72369\Lang\ro-RO\setup.exe.mui
  0419 - C:\SWSetup\SP72369\Lang\ru-RU\setup.exe.mui
  041B - C:\SWSetup\SP72369\Lang\sk-SK\setup.exe.mui
  0424 - C:\SWSetup\SP72369\Lang\sl-SI\setup.exe.mui
  041D - C:\SWSetup\SP72369\Lang\sv-SE\setup.exe.mui
  041E - C:\SWSetup\SP72369\Lang\th-TH\setup.exe.mui
  041F - C:\SWSetup\SP72369\Lang\tr-TR\setup.exe.mui
  0804 - C:\SWSetup\SP72369\Lang\zh-CN\setup.exe.mui
  0404 - C:\SWSetup\SP72369\Lang\zh-TW\setup.exe.mui
  User default LangID: 0x804
  User default UI language: 0x804
  Loaded language 0804
[Checking requirements]
* Enabling DPIAware was successful
  Checking for admin rights
  Admin rights OK
  Checking OS
  OS check OK
  Checking .NET configuration
  Check Pass.  Found ID: 8 , Min ID: 4
  .NET check OK
[Scanning drivers]
  Scanning drivers
  Found INF = C:\SWSetup\SP72369\DisplayAudio\IntcDAud.inf
  Found INF = C:\SWSetup\SP72369\Graphics\Ki108660.inf
  [INF Info]
    INF = C:\SWSetup\SP72369\DisplayAudio\IntcDAud.inf
*   Section <PackageInfo> Key <Sequence> not found in INF
    Date = 09/09/2014
    Version = 6.16.00.3154
    ClassGUID = {4D36E96C-E325-11CE-BFC1-08002BE10318}
    PackageInfo.Name = DAUDIO
    PackageInfo.Sequence = 0
    Manufacturer = Intel,NTAMD64.6.0,NTAMD64.6.1,NTAMD64.6.2
    Resolved Manufacturer = Intel.NTAMD64.6.2
    Inf supports 64 bit.
    Description: 英特尔(R) 显示器音频
    HardwareID = IntcDAudModel8,HDAUDIO\FUNC_01&VEN_8086&DEV_2805&SUBSYS_80860101,HDAUDIO\FUNC_01&VEN_8086&DEV_2805
    Description: 英特尔(R) 显示器音频
    HardwareID = IntcDAudModel8,HDAUDIO\FUNC_01&VEN_8086&DEV_2806&SUBSYS_80860101,HDAUDIO\FUNC_01&VEN_8086&DEV_2806
    Description: 英特尔(R) 显示器音频
    HardwareID = IntcDAudModel8,HDAUDIO\FUNC_01&VEN_8086&DEV_2807&SUBSYS_80860101,HDAUDIO\FUNC_01&VEN_8086&DEV_2807
    Description: 英特尔(R) 显示器音频
    HardwareID = IntcDAudModel8,HDAUDIO\FUNC_01&VEN_8086&DEV_2882&SUBSYS_80860101,HDAUDIO\FUNC_01&VEN_8086&DEV_2882
    Matched HardwareID = HDAUDIO\FUNC_01&VEN_8086&DEV_2806
    Installed Driver = {4d36e96c-e325-11ce-bfc1-08002be10318}\0007
*   Section <PackageInfo> Key <Name> not found in INF
    Found current package 10.0.10240.16384
    Found current package INF: C:\Windows\inf\hdaudio.inf
    Found current package Installed INF: hdaudio.inf
  [INF Info]
    INF = C:\SWSetup\SP72369\Graphics\Ki108660.inf
*   Section <PackageInfo> Key <Sequence> not found in INF
    Date = 07/10/2015
    Version = 10.18.10.4252
    ClassGUID = {4D36E968-E325-11CE-BFC1-08002BE10318}
    PackageInfo.Name = Graphics
    PackageInfo.Sequence = 0
    Manufacturer = IntelGfx,NTamd64.5.1,NTamd64.6.0,NTamd64.6.1,NTamd64.6.2,NTamd64.6.3
    Resolved Manufacturer = IntelGfx.NTamd64.6.3
    Inf supports 64 bit.
    Description: Intel(R) HD Graphics
    HardwareID = iVLV2M_w81,PCI\VEN_8086&DEV_0F31&SUBSYS_21DE103C
  Removed C:\SWSetup\SP72369\Graphics\Ki108660.inf
  Checking 4 part DID's
  4ID check OK
* GFX HW not found; disabling HDMI driver install
  Removed INF = C:\SWSetup\SP72369\DisplayAudio\IntcDAud.inf
!   Didn't find any INF's that match active hardware
IIF will NOT initiate reboot
Exit code = 0xA005
ResultCode = 40965
<<< 5/18/2016 22:26:22:955

[y2kim]

一般一个机型只有一个集成显卡或者集成和独立显卡驱动。

这个机型有点特别，会用不同的处理器，6代或5代或奔腾/赛扬处理器。处理器不同，显卡就不一样。

同样是英特尔集成显卡应该放三个不同的驱动出来。

现在不是没测试驱动就放上来，是合适的驱动没放上来，不知道就会下载到这个仅有的驱动，遇到这种情况。这个情况我们已经知道，已经反馈了。

和这个情况是一样的。

http://h30471.www3.hp.com/t5/forums/forumtopicpage/board-id/Notebook/message-id/344345#M344345

[dxking]

---

@y2kim 已写：

一般一个机型只有一个集成显卡或者集成和独立显卡驱动。

这个机型有点特别，会用不同的处理器，6代或5代或奔腾/赛扬处理器。处理器不同，显卡就不一样。

同样是英特尔集成显卡应该放三个不同的驱动出来。

现在不是没测试驱动就放上来，是合适的驱动没放上来，不知道就会下载到这个仅有的驱动，遇到这种情况。这个情况我们已经知道，已经反馈了。

和这个情况是一样的。

http://h30471.www3.hp.com/t5/forums/forumtopicpage/board-id/Notebook/message-id/344345#M344345

---

那就是说这台CQ14不支持win10了？

[y2kim]

---

@dxking 已写：

那就是说这台CQ14不支持win10了？

---

不是这个意思，是这个机器正确的驱动还没放上来，等正确驱动正式发布就可以了。您没有什么需要做的。