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Synaptics touchpad strangly send left Ctrl+left Shift+tab 5 times, when two finger swipe down

HP ZBook 15 G4 Mobile Workstation (Energy Star)
Microsoft Windows 10 (64-bit)

 When I touch the touchpad wth 2 fingers and swipe down, e.g. in chrome, the tabs will go to not the another tab, but the 5th tab from it!!

 

Whence I use it from the start, it never worked well.

 

 

I use Autohotkey listenser and detect these infomation:

 

A2 01D a d 4.73 LControl
A0 02A a d 0.00 LShift
09 00F a d 0.05 Tab
09 00F a u 0.00 Tab
A0 02A a u 0.00 LShift
A2 01D a u 0.00 LControl
A2 01D a d 0.02 LControl
A0 02A a d 0.00 LShift
09 00F a d 0.06 Tab
09 00F a u 0.00 Tab
A0 02A a u 0.00 LShift
A2 01D a u 0.00 LControl
A2 01D a d 0.02 LControl
A0 02A a d 0.00 LShift
09 00F a d 0.05 Tab
09 00F a u 0.00 Tab
A0 02A a u 0.00 LShift
A2 01D a u 0.00 LControl
A2 01D a d 0.05 LControl
A0 02A a d 0.00 LShift
09 00F a d 0.05 Tab
09 00F a u 0.00 Tab
A0 02A a u 0.00 LShift
A2 01D a u 0.00 LControl

 

SO MANY KEYS BEEN SENT, with only one swipe??? An unbelievable terrible disaster for hp product!!

 

However, when I turn off "Drag two fingers to scroll option" in windows 10's touchpad control panel, keys are:

A2 01D a d 0.75 LControl
A2 01D a u 0.20 LControl

 

Unable to use 2 fingers gesture, so what's the problem??

 

And Ireally need a solution!

 

 

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Synaptics touchpad strangly send left Ctrl+left Shift+tab 5 times, when two finger swipe down

download and run HP Image Assistant to check update

 

https://support.hp.com/cn-zh/document/c06196778

 

https://ftp.hp.com/pub/caps-softpaq/cmit/imagepal/ref/platformList.html


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