暗影精灵7玩无人深空卡死，别的游戏又没有问题，不知道什么情况

[画画啊不会hh]

暗影精灵7 3070显卡 玩任何游戏时显卡占用率都回突然掉到0%

[y2kim]

原厂是windows 10不是windows 11？

********************提供更多机器有关的信息*************************

**************提供信息，不是修复，不是解决方案*******************

********************不提供信息，不勉强******************************

• 系统桌面按Win+R打开运行，输入

powershell

• 按住键盘ctrl+shift，鼠标点确定

命令行打开显示PS C:\Windows\system32>则是成功以管理员运行打开了powershell，否则以上重试

• 在命令行窗口中复制粘贴下面命令回车

if (test-path c:\hpinfo.txt){remove-item c:\hpinfo.txt -force};

(get-date) – (gcim Win32_OperatingSystem).LastBootUpTime | out-file \hpinfo.txt -force -append;

gwmi Win32_OperatingSystem | select caption,version |fl | out-file \hpinfo.txt -force -append;

(gwmi win32_bios).caption | out-file \hpinfo.txt -force -append;

(gwmi MS_SystemInformation -namespace root\wmi).SystemSKU | out-file \hpinfo.txt -force -append;

(gwmi win32_baseboard).product | out-file \hpinfo.txt -force -append;

Confirm-SecureBootUEFI | out-file \hpinfo.txt -force -append;

gwmi win32_processor | out-file \hpinfo.txt -force -append;

gwmi win32_physicalmemory | select Capacity,ConfiguredClockSpeed,Manufacturer,PartNumber,Speed | out-file \hpinfo.txt -force -append;

gwmi win32_diskdrive | out-file \hpinfo.txt -force -append;

gwmi win32_VideoController | select caption,DriverVersion |fl | out-file \hpinfo.txt -force -append;

gwmi Win32_PNPEntity | Where{$_.ConfigManagerErrorCode -ne 0} | select caption,deviceID,ConfigManagerErrorCode |fl | out-file \hpinfo.txt -force -append;

Gwmi win32_service | ForEach-Object {

    $path=""

    $company=""

    if($_.pathName -match '"(?<SvcPath>.*)"') {$path=$Matches['SvcPath']}

    else  {$path=($_.pathName  -split ' ') | select -First 1}

    if(-not [string]::IsNullOrWhiteSpace($path)) {$company=(Get-Item $path -ErrorAction Ignore).VersionInfo.CompanyName}

    $_ | Add-Member -MemberType NoteProperty -Name "Manufacturer" -Value $company

    $_}  | Select-Object DisplayName, Manufacturer,State | where {$_.Manufacturer -notlike "*microsoft*"} | fl | out-file \hpinfo.txt -force -append;

Get-AppxPackage | where{$_.name -like "*omen*"} | select name,version |fl | out-file \hpinfo.txt -force -append;

if (test-path C:\Windows\OMENSDK_Ver.exe){(Get-Item C:\Windows\OMENSDK_Ver.exe).versioninfo | out-file \hpinfo.txt -force -append}

Get-CimInstance –ClassName Win32_DeviceGuard –Namespace root\Microsoft\Windows\DeviceGuard | out-file \hpinfo.txt -force -append

• 打开c:\hpinfo.txt将文件内容全选(ctrl+A)复制(ctrl+c)粘贴(ctrl+v)出来发帖回复，之后c:\hpinfo.txt可以删除。

如果红字报错或没有文件，确认是以管理员身份运行了powershell

[画画啊不会hh]

Days : 0Hours : 22Minutes : 11Seconds : 17Milliseconds : 349Ticks : 798773491315TotalDays : 0.924506355688657TotalHours : 22.1881525365278TotalMinutes : 1331.28915219167TotalSeconds : 79877.3491315TotalMilliseconds : 79877349.1315caption : Microsoft Windows 10 专业版version : 10.0.19045F.434M1S5PA#AB288FDTrueCaption : Intel64 Family 6 Model 141 Stepping 1DeviceID : CPU0Manufacturer : GenuineIntelMaxClockSpeed : 2304Name : 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHzSocketDesignation : U3E1Capacity : 17179869184ConfiguredClockSpeed : 3200Manufacturer : Crucial TechnologyPartNumber : CT16G4SFS832A.C8FE Speed : 3200Capacity : 17179869184ConfiguredClockSpeed : 3200Manufacturer : Crucial TechnologyPartNumber : CT16G4SFS832A.C8FE Speed : 3200Partitions : 5DeviceID : \\.\PHYSICALDRIVE0Model : NVMe WDC PC SN730 SDBPNTY-1T00-1032Size : 1024203640320Caption : NVMe WDC PC SN730 SDBPNTY-1T00-1032caption : NVIDIA GeForce RTX 3070 Laptop GPUDriverVersion : 32.0.15.6590caption : Intel(R) UHD GraphicsDriverVersion : 31.0.101.5522caption : PCI 设备deviceID : PCI\VEN_8086&DEV_43A4&SUBSYS_88FD103C&REV_11\3&11583659&0&FDConfigManagerErrorCode : 28caption : SM 总线控制器deviceID : PCI\VEN_8086&DEV_43A3&SUBSYS_88FD103C&REV_11\3&11583659&0&FCConfigManagerErrorCode : 28DisplayName : Intel(R) Content Protection HDCP ServiceManufacturer : Intel CorporationState : RunningDisplayName : DtsApo4ServiceManufacturer : DTS Inc.State : RunningDisplayName : ELAN ServiceManufacturer : ELAN Microelectronics Corp.State : RunningDisplayName : NVIDIA FrameView SDK serviceManufacturer : NVIDIAState : StoppedDisplayName : HP App Helper HSA ServiceManufacturer : HP Inc.State : RunningDisplayName : HP Diagnostics HSA ServiceManufacturer : HP Inc.State : RunningDisplayName : HP Network HSA ServiceManufacturer : HP Inc.State : RunningDisplayName : HP Omen HSA ServiceManufacturer : HP Inc.State : RunningDisplayName : HP System Info HSA ServiceManufacturer : HP Inc.State : RunningDisplayName : Intel(R) Graphics Command Center ServiceManufacturer : Intel CorporationState : RunningDisplayName : Intel(R) HD Graphics Control Panel ServiceManufacturer : Intel CorporationState : RunningDisplayName : Intel(R) Capability Licensing Service TCP IP InterfaceManufacturer : Intel(R) CorporationState : StoppedDisplayName : Intel(R) TPM Provisioning ServiceManufacturer : Intel(R) CorporationState : StoppedDisplayName : Intel(R) Audio ServiceManufacturer : IntelState : RunningDisplayName : Intel(R) Dynamic Application Loader Host Interface ServiceManufacturer : Intel CorporationState : RunningDisplayName : NVIDIA Display Container LSManufacturer : State : RunningDisplayName : Office Software Protection PlatformManufacturer : State : StoppedDisplayName : MSPCManager Service (Store)Manufacturer : State : RunningDisplayName : QLogic Fibre Channel ServiceManufacturer : Cavium Inc.State : RunningDisplayName : Intel(R) Storage Middleware ServiceManufacturer : Intel CorporationState : RunningDisplayName : Realtek Audio Universal ServiceManufacturer : Realtek SemiconductorState : RunningDisplayName : OpenSSH Authentication AgentManufacturer : State : StoppedDisplayName : Steam Client ServiceManufacturer : Valve CorporationState : StoppedDisplayName : XTUOCDriverServiceManufacturer : Intel(R) CorporationState : RunningName : AD2F1837.OMENCommandCenterVersion : 1101.2409.6.0Name : AD2F1837.OMENAudioControlVersion : 1.26.249.0ProductVersion FileVersion FileName -------------- ----------- -------- 1.0.85.0 1.0.85.0 C:\Windows\OMENSDK_Ver.exe AvailableSecurityProperties : {1, 2, 3, 4...}CodeIntegrityPolicyEnforcementStatus : 0InstanceIdentifier : 4ff40742-2649-41b8-bdd1-e80fad1cce80RequiredSecurityProperties : {0}SecurityServicesConfigured : {0}SecurityServicesRunning : {0}UsermodeCodeIntegrityPolicyEnforcementStatus : 0Version    

[y2kim]

哪来的专业版系统

建议做云恢复还原原厂系统

HP 消费类电脑 - 在 Windows 11 和 10 中使用 HP 云恢复工具 | HP®客户支持