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暗影精灵9slim经常无故黑屏 无法唤醒

暗影精灵9slim 4070
Microsoft Windows 11

之前经历过开关HDR黑屏、开游戏黑屏、游戏切换窗口化和全屏模式黑屏、开chrome浏览器黑屏

怀疑是英伟达驱动问题或者HDR模式问题

来来回回折腾过英伟达驱动,没用。目前已经换成惠普官网提供的sp145225和sp145470

 

现在的情况是打打字翻翻微信、excel或者网页就黑屏了,已经猜不到触发条件了。

关掉HDR会让黑屏的频率变少一点,开着HDR经常几十分钟就黑了。

 

有没有大佬帮忙看一下

 

以下是hpinfo的信息

caption : Microsoft Windows 11 家庭中文版
version : 10.0.22631

 

F.22
81T90PA#AB2
True


caption : NVIDIA GeForce RTX 4070 Laptop GPU
DriverVersion : 31.0.15.4683

caption : Intel(R) UHD Graphics
DriverVersion : 31.0.101.5382

 

 

DisplayName : AntiCheatExpert Service
Manufacturer : ANTICHEATEXPERT.COM
State : Stopped

DisplayName : BaiduNetdiskUtility
Manufacturer : Baidu.com, Inc.
State : Stopped

DisplayName : Battle.net Update Helper Svc
Manufacturer : Blizzard Entertainment
State : Stopped

DisplayName : Intel(R) Content Protection HDCP Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) Dynamic Tuning Technology Telemetry Service
Manufacturer : Intel Corporation
State : Running

DisplayName : DtsApo4Service
Manufacturer : DTS Inc.
State : Running

DisplayName : EABackgroundService
Manufacturer : Electronic Arts
State : Running

DisplayName : Easy Anti-Cheat (Epic Online Services)
Manufacturer :
State : Stopped

DisplayName : Epic Online Services
Manufacturer : Epic Games, Inc.
State : Stopped

DisplayName : NVIDIA FrameView SDK service
Manufacturer : NVIDIA
State : Stopped

DisplayName : Google Chrome Elevation Service (GoogleChromeElevationService)
Manufacturer : Google LLC
State : Stopped

DisplayName : GoogleUpdater InternalService 130.0.6679.0 (GoogleUpdaterInternalService130.0.6679.0)
Manufacturer : Google LLC
State : Stopped

DisplayName : GoogleUpdater Service 130.0.6679.0 (GoogleUpdaterService130.0.6679.0)
Manufacturer : Google LLC
State : Stopped

DisplayName : Google 更新服务 (gupdate)
Manufacturer : Google LLC
State : Stopped

DisplayName : Google 更新服务 (gupdatem)
Manufacturer : Google LLC
State : Stopped

DisplayName : HP Comm Recovery
Manufacturer : HP Inc.
State : Running

DisplayName : HP One Agent Service
Manufacturer : HP Inc; HP Development Company, L.P.
State : Running

DisplayName : HP App Helper HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Diagnostics HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HpMallWindowsService
Manufacturer : HP Inc.
State : Running

DisplayName : HP Network HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Omen HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Print Scan Doctor Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP System Info HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Insights Analytics
Manufacturer : HP Inc.
State : Running

DisplayName : Intel(R) Graphics Command Center Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) Platform License Manager Service
Manufacturer : Intel(R) Corporation
State : Stopped

DisplayName : Intel(R) Audio Service
Manufacturer : Intel
State : Running

DisplayName : Intel(R) Innovation Platform Framework Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) Dynamic Application Loader Host Interface Service
Manufacturer : Intel Corporation
State : Running

DisplayName : LGHUB Updater Service
Manufacturer : Logitech, Inc.
State : Running

DisplayName : Logitech LampArray Service
Manufacturer : Logitech, Inc.
State : Running

DisplayName : McAfee Framework Host
Manufacturer : McAfee, LLC
State : Running

DisplayName : McAfee Software Update
Manufacturer : McAfee, LLC
State : Stopped

DisplayName : McAfee WebAdvisor
Manufacturer : McAfee, LLC
State : Running

DisplayName : NetworkDaemon
Manufacturer :
State : Stopped

DisplayName : NVIDIA LocalSystem Container
Manufacturer :
State : Running

DisplayName : NVIDIA Display Container LS
Manufacturer :
State : Running

DisplayName : OfficePLUS Service
Manufacturer :
State : Running

DisplayName : MSPCManager Service (Store)
Manufacturer : MSPCManagerService
State : Running

DisplayName : Game Controller Mapping Service
Manufacturer : Disc Soft Ltd
State : Running

DisplayName : Realtek Audio Universal Service
Manufacturer : Realtek Semiconductor
State : Running

DisplayName : Radmin VPN Control Service
Manufacturer : Famatech Corp.
State : Running

DisplayName : OpenSSH Authentication Agent
Manufacturer :
State : Stopped

DisplayName : Steam Client Service
Manufacturer : Valve Corporation
State : Running

DisplayName : SynTPEnhService
Manufacturer : Synaptics Incorporated
State : Running

DisplayName : Thunderbolt(TM) Application Launcher
Manufacturer : Intel Corporation
State : Running

DisplayName : Thunderbolt(TM) Peer to Peer Shortcut
Manufacturer : Intel Corporation
State : Running

DisplayName : VirtualBox system service
Manufacturer : Oracle and/or its affiliates
State : Running

DisplayName : Intel(R) Management Engine WMI Provider Registration
Manufacturer : Intel Corporation
State : Running

DisplayName : WPS Office Cloud Service
Manufacturer : Zhuhai Kingsoft Office Software Co.,Ltd
State : Stopped

DisplayName : XTUOCDriverService
Manufacturer : Intel(R) Corporation
State : Running

 

 

Name : AD2F1837.OMENCommandCenter
Version : 1101.2409.6.0

 


ProductVersion FileVersion FileName
-------------- ----------- --------
1.0.80.0 1.0.80.0 C:\Windows\OMENSDK_Ver.exe

 


AvailableSecurityProperties : {1, 2, 3, 4...}
CodeIntegrityPolicyEnforcementStatus : 2
InstanceIdentifier : 4ff40742-2649-41b8-bdd1-e80fad1cce80
RequiredSecurityProperties : {0}
SecurityFeaturesEnabled : {0}
SecurityServicesConfigured : {0}
SecurityServicesRunning : {0}
UsermodeCodeIntegrityPolicyEnforcementStatus : 0
Version : 1.0
VirtualizationBasedSecurityStatus : 0
VirtualMachineIsolation : False
VirtualMachineIsolationProperties : {0}
PSComputerName :

 

 

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暗影精灵9slim经常无故黑屏 无法唤醒

黑屏的时候按键盘大小写有没有反应,有没有条件外接显示器看看什么情况

没有条件建议送服务中心检查有没有硬件问题


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