computer rebooted upgraded Type-c headphone not recognized电脑重启更新后无法识别typec耳机

[beholder]

While playing game my computer stucked,so i rebooted my computer.It's upgrading when it ought to be opened.After its upgrade i found out that my type-c headphone can't be recongnized(It DID be recognized before).I tried re-setup my Realtek Audio,it didn't work.My 3.5mm headphone works,My type-c head phone also works on other device.

[y2kim]

开机按F2进入白色背景画面HP PC Hardware Diagnostics UEFI。

开机按F2进入的不是白色背景，要重新下载安装UEFI诊断工具。

https://h30318.www3.hp.com/pub/softpaq/sp144501-145000/sp144997.exe

没有操作系统，用其他电脑下载运行工具，制作安装到USB，安装过程有选择的选项。故障机接USB开机按F2。

白色背景菜单中选择-组件测试

音频测试看看识别不识别外部耳机

[beholder]

还是检测不到type-c耳机，但是3.5mm耳机可以检测到

[y2kim]

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@beholder  已写:

还是检测不到type-c耳机，但是3.5mm耳机可以检测到

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建议测试其他USB-C的设备连接

都不认就去服务中心