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惠普星BookPro14锐龙版连接AirPod Pro2死机
发布时间 2024-10-03 13:01:04
产品名称: HP Pavilion Plus Laptop 14-ey1xxx
操作系统: Microsoft Windows 11
连上AirPod Pro2时整机立刻卡住,鼠标都动不了,然后就自动重启了。
国外也有人反馈同样的问题:
https://www.reddit.com/r/airpods/comments/1fiv0g8/airpods_pro_2_keeps_chrashing_windows_11/
重启后拿到Windows目录下的MEMORY.DMP使用Windbg打开分析能看到是amdacpbt.sys的问题。更新好几版AMD驱动了,目前还不行。
STACK_TEXT: ffff9387`6f28ed60 fffff804`760d2f4c : ffffc68f`afee8640 00003970`50304a00 fffff804`760dae20 00000000`00000000 : amdacpbt+0x4d33e ffff9387`6f28eda0 fffff804`380e5aa7 : ffffc68f`b3baf080 ffffc68f`afcfb560 ffffc68f`a2f179f0 00000000`00000000 : amdacpbt+0x2f4c ffff9387`6f28f290 fffff804`380e6919 : fffff804`34c03900 ffffc68f`afcfb560 ffffc68f`a4190000 ffffc68f`afb1a320 : Wdf01000!FxWorkItem::WorkItemHandler+0x7f [minkernel\wdf\framework\shared\core\fxworkitem.cpp @ 371] ffff9387`6f28f2d0 fffff804`34c03a80 : ffffc68f`afb1a320 00000000`00000000 ffffc68f`afb1a320 00000000`00000000 : Wdf01000!FxWorkItem::WorkItemThunk+0x29 [minkernel\wdf\framework\shared\core\fxworkitem.cpp @ 439] ffff9387`6f28f310 fffff804`34d52355 : ffffc68f`95112c50 ffffc68f`a4192040 ffff9387`6f28f480 ffffc68f`00000000 : nt!IopProcessWorkItem+0x100 ffff9387`6f28f380 fffff804`34d54d47 : ffffc68f`a4192040 00000000`00000098 ffffc68f`a4192040 fffff804`34d52200 : nt!ExpWorkerThread+0x155 ffff9387`6f28f570 fffff804`34e1b174 : ffffd780`8d600180 ffffc68f`a4192040 fffff804`34d54cf0 00000000`00000000 : nt!PspSystemThreadStartup+0x57 ffff9387`6f28f5c0 00000000`00000000 : ffff9387`6f290000 ffff9387`6f289000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34 SYMBOL_NAME: amdacpbt+4d33e MODULE_NAME: amdacpbt IMAGE_NAME: amdacpbt.sys STACK_COMMAND: .cxr 0xffff93876f28e340 ; kb BUCKET_ID_FUNC_OFFSET: 4d33e FAILURE_BUCKET_ID: AV_amdacpbt!unknown_function OS_VERSION: 10.0.22621.1 BUILDLAB_STR: ni_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {592fd54d-273d-18de-b479-d281c7eb3836} Followup: MachineOwner ---------
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