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nt_wrong_symbols蓝屏故障,怎么解决

Microsoft Windows 10 (64-bit)

************* Preparing the environment for Debugger Extensions Gallery repositories **************
   ExtensionRepository : Implicit
   UseExperimentalFeatureForNugetShare : false
   AllowNugetExeUpdate : false
   AllowNugetMSCredentialProviderInstall : false
   AllowParallelInitializationOfLocalRepositories : true

   -- Configuring repositories
      ----> Repository : LocalInstalled, Enabled: true
      ----> Repository : UserExtensions, Enabled: true

>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

************* Waiting for Debugger Extensions Gallery to Initialize **************

>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.031 seconds
   ----> Repository : UserExtensions, Enabled: true, Packages count: 0
   ----> Repository : LocalInstalled, Enabled: true, Packages count: 36

Microsoft (R) Windows Debugger Version 10.0.25877.1004 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\user\Desktop\111523-22546-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is: 
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!_EPROCESS                                  ***
***                                                                   ***
*************************************************************************
Windows 10 Kernel Version 19041 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Kernel base = 0xfffff807`1ca00000 PsLoadedModuleList = 0xfffff807`1d62a6d0
Debug session time: Wed Nov 15 14:01:19.189 2023 (UTC + 8:00)
System Uptime: 0 days 0:04:21.026
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!_EPROCESS                                  ***
***                                                                   ***
*************************************************************************
Loading Kernel Symbols
..

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

.............................................................
................................................................
................................................................
................................................................
............
Loading User Symbols
PEB is paged out (Peb.Ldr = 000000df`04c4a018).  Type ".hh dbgerr001" for details
Loading unloaded module list
...........

************* Symbol Loading Error Summary **************
Module name            Error
ntkrnlmp               The system cannot find the file specified

You can troubleshoot most symbol related issues by turning on symbol loading diagnostics (!sym noisy) and repeating the command that caused symbols to be loaded.
You should also verify that your symbol search path (.sympath) is correct.
For analysis of this file, run !analyze -vnt!KeBugCheckEx:
fffff807`1cdfd730 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:fffff68b`57b6dd00=000000000000003b
5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the BugCheck
Arg2: fffff8071d0479ab, Address of the instruction which caused the BugCheck
Arg3: fffff68b57b6e600, Address of the context record for the exception that caused the BugCheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for 360Hvm64.sys
***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!_IMAGE_DOS_HEADER                          ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***

*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!KPRCB                                      ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***

***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!_KTHREAD                                   ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!_KPRCB                                     ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!_KPRCB                                     ***
***                                                                   ***
*************************************************************************

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 140

    Key  : Analysis.Elapsed.mSec
    Value: 1402

    Key  : Analysis.IO.Other.Mb
    Value: 2

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 10

    Key  : Analysis.Init.CPU.mSec
    Value: 577

    Key  : Analysis.Init.Elapsed.mSec
    Value: 937088

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 65

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x3b

    Key  : Dump.Attributes.AsUlong
    Value: 8

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Failure.Bucket
    Value: WRONG_SYMBOLS_X64_10.0.19041.3693_(WinBuild.160101.0800)_TIMESTAMP_620413-145137_AD941E79_nt_wrong_symbols!AD941E791046000

    Key  : Failure.Hash
    Value: {a91ce3e6-4504-d8d7-1e79-a2a4f71ba2da}


BUGCHECK_CODE:  3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff8071d0479ab

BUGCHECK_P3: fffff68b57b6e600

BUGCHECK_P4: 0

FILE_IN_CAB:  111523-22546-01.dmp

ADDITIONAL_DEBUG_TEXT:  
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.

WRONG_SYMBOLS_TIMESTAMP: ad941e79

WRONG_SYMBOLS_SIZE: 1046000

FAULTING_MODULE: fffff8071ca00000 nt

DUMP_FILE_ATTRIBUTES: 0x8
  Kernel Generated Triage Dump

CONTEXT:  fffff68b57b6e600 -- (.cxr 0xfffff68b57b6e600)rax=0000000000000000 rbx=fffff68b57b6f1c0 rcx=0000000000000011
rdx=fffff8071d648358 rsi=fffff8071d648360 rdi=0000000000000000
rip=fffff8071d0479ab rsp=fffff68b57b6f000 rbp=fffff68b57b6f210
 r8=fffff68b57b6f010  r9=0000000000000001 r10=fffff8071d04d0a0
r11=fffff68b57b6f108 r12=0000000000100000 r13=fffff68b57b6f190
r14=0000000000000001 r15=000000000000001c
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050286
nt!ObReferenceObjectByHandle+0x295b:
fffff807`1d0479ab 4d8b2424        mov     r12,qword ptr [r12] ds:002b:00000000`00100000=????????????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

STACK_TEXT:  
fffff68b`57b6f000 fffff807`1d04d2ec     : ffffde0d`0000001c fffff68b`57b6f1c0 fffff68b`57b6f178 00000000`ffffff01 : nt!ObReferenceObjectByHandle+0x295b
fffff68b`57b6f110 fffff807`1d0494c7     : fffff807`1d04d000 ffffa389`00000000 ffffde0d`40dd44d0 00000000`00000001 : nt!SeUnlockSubjectContext+0x2fcc
fffff68b`57b6f2b0 fffff807`1d051c6a     : ffffde0d`40dd4401 fffff68b`57b6f518 ffffde0d`00000040 ffffde0d`2872ff00 : nt!ObReferenceObjectByHandle+0x4477
fffff68b`57b6f480 fffff807`1d051a4c     : 00000000`00000000 00000000`00000000 00000000`00000000 ffffde0d`2872ff00 : nt!ObOpenObjectByNameEx+0x1fa
fffff68b`57b6f5b0 fffff807`1d051391     : 000000df`0577df98 fffff68b`57b6fa80 00000000`00000001 fffff807`1d04231c : nt!ObOpenObjectByName+0x5c
fffff68b`57b6f600 fffff807`1d0f77e2     : 000000df`0577e1b8 00000000`00020019 000001e9`f1150c70 00000000`00000000 : nt!SeUnlockSubjectContext+0x7071
fffff68b`57b6f860 fffff807`364bc288     : ffffde0d`447c50c0 00000000`00000032 fffff68b`57b6f8d0 00000000`00000000 : nt!NtFsControlFile+0x582
fffff68b`57b6f8a0 ffffde0d`447c50c0     : 00000000`00000032 fffff68b`57b6f8d0 00000000`00000000 fffff68b`57b6f8f0 : 360Hvm64+0x1c288
fffff68b`57b6f8a8 00000000`00000032     : fffff68b`57b6f8d0 00000000`00000000 fffff68b`57b6f8f0 fffff68b`57b6fa00 : 0xffffde0d`447c50c0
fffff68b`57b6f8b0 fffff68b`57b6f8d0     : 00000000`00000000 fffff68b`57b6f8f0 fffff68b`57b6fa00 000001e9`f1150c88 : 0x32
fffff68b`57b6f8b8 00000000`00000000     : fffff68b`57b6f8f0 fffff68b`57b6fa00 000001e9`f1150c88 00000000`00020019 : 0xfffff68b`57b6f8d0


STACK_COMMAND:  .cxr 0xfffff68b57b6e600 ; kb

EXCEPTION_CODE_STR:  AD941E79

EXCEPTION_STR:  WRONG_SYMBOLS

PROCESS_NAME:  ntoskrnl.wrong.symbols.exe

IMAGE_NAME:  ntoskrnl.wrong.symbols.exe

MODULE_NAME: nt_wrong_symbols

SYMBOL_NAME:  nt_wrong_symbols!AD941E791046000

FAILURE_BUCKET_ID:  WRONG_SYMBOLS_X64_10.0.19041.3693_(WinBuild.160101.0800)_TIMESTAMP_620413-145137_AD941E79_nt_wrong_symbols!AD941E791046000

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {a91ce3e6-4504-d8d7-1e79-a2a4f71ba2da}

Followup:     MachineOwner
---------

4 条回复4
教务长 教务长
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nt_wrong_symbols蓝屏故障,怎么解决

wrong symbols是软件没有正确配置

不是真正的故障原因

 

用这个APP打开蓝屏dump文件

https://www.microsoft.com/store/productId/9pgjgd53tn86


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我长期使用过的机型
DC7600 USDT
Pavilion dv4000
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xw4600
z800
z820
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Pavilion DV4
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SlateBook x2
ProDesk 600 G3 SFF
t5740 Thin Client
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nt_wrong_symbols蓝屏故障,怎么解决

已经打开了,图片里就是dump文件读取出来的,文件太长,我截取了开头和结尾的部分

 

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nt_wrong_symbols蓝屏故障,怎么解决

STACK_COMMAND:  .cxr 0xfffff68b57b6e600 ; kb

EXCEPTION_CODE_STR:  AD941E79

EXCEPTION_STR:  WRONG_SYMBOLS

PROCESS_NAME:  ntoskrnl.wrong.symbols.exe

IMAGE_NAME:  ntoskrnl.wrong.symbols.exe

MODULE_NAME: nt_wrong_symbols

SYMBOL_NAME:  nt_wrong_symbols!AD941E791046000

FAILURE_BUCKET_ID:  WRONG_SYMBOLS_X64_10.0.19041.3693_(WinBuild.160101.0800)_TIMESTAMP_620413-145137_AD941E79_nt_wrong_symbols!AD941E791046000

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {a91ce3e6-4504-d8d7-1e79-a2a4f71ba2da}

Followup:     MachineOwner
---------
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nt_wrong_symbols蓝屏故障,怎么解决

*** WARNING: Unable to verify timestamp for 360Hvm64.sys

还有可能就是你的机器里面这个文件就是损坏或被篡改了的

360Hvm64.sys是360家的东西

 

360我个人从来不用,从来不装。

 


欢迎来到社区,我是一名志愿者,私人信息不会被回复。
如果我的回复对您有帮助, 请点击按钮。如果我的回复帮助您解决了问题,别忘了点击,可以帮到其他遇到同样问题的用户。


我长期使用过的机型
DC7600 USDT
Pavilion dv4000
ProBook 6510b
xw4600
z800
z820
EliteBook 2740p
ProBook 6460b
Pavilion DV4
Envy 15
SlateBook x2
ProDesk 600 G3 SFF
t5740 Thin Client
t620 Thin Client
EliteBook 840 G3
ZBook 15 G3
ProBook 440 G8
Omen 25L GT12 AMD
这条回复对您有帮助吗? 没有
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