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S3-3122 The scanner is locked.故障
发布时间 2024-11-23 10:45:09
S3-3122 The scanner is locked. User intervention is required to press cancel button as control panel message. Printing is unaffected, all other machine services (if installed) are currently disabled.
* 故障:扫描仪锁定
* 已经操作过tech mode--data setup-- clear all mem- China
* 另外EDC Mode,--NVM Initialize not support.
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S3-3122 The scanner is locked.故障
发布时间 2024-11-25 10:04:11
Hello
Description
CIS unit in the scanner does not move.
Recommended action
1.Check if the CIS unit moves when turning the machine off then on.
2.Check if the CIS cable is connected correctly. Reconnect it.
3.If the CIS unit is defective, replace it.
4.Check if there is any defective part in the scanner. Find and replace it.
5.If the problem persists, replace the main board.
建议:
如果重新打印机故障依旧,建议联系当地维修中心具体检测打印机。
给您带来不便,敬请谅解。
我是HP员工。
如果我的回复对您有帮助, 请点击按钮。如果我的回复帮助您解决了问题,别忘了点击,可以帮到其他遇到同样问题的用户。