DRIVER POWER STATE FAILURE

[aliman]

新機購買不到兩個月，設定休眠後再喚醒，約有三分之一機率發生 DRIVER POWER STATE FAILURE 藍屏重啟，有時甚至不會自動重啟，卡在黑畫面必須強迫關機

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 6

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated

[ SystemTime] 2019-04-25T01:44:39.324121800Z

EventRecordID 10958

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer

- Security

[ UserID] S-1-5-18

- EventData

BugcheckCode 159
BugcheckParameter1 0x3
BugcheckParameter2 0xffffb8027d4a6380
BugcheckParameter3 0xfffff803547e17d0
BugcheckParameter4 0xffffb80282409b40
SleepInProgress 5
PowerButtonTimestamp 0
BootAppStatus 3221225473
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 4
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI false
CheckpointStatus 0

[y2kim]

• SW

use HP softpaq download manager check update

http://whp-hou9.cold.extweb.hp.com/pub/caps-softpaq/cmit/HP_SDM.html

• HW

use HP UEFI diagnostic

https://support.hp.com/us-en/document/c03467259

https://support.hp.com/tw-zh/document/c03564933

• read more

https://support.microsoft.com/help/14238

[548851818]

这个蓝屏一般与驱动程序有关，

显卡驱动有问题的概率比较大

[kanabu]

原帳號無法登入了，我註冊新帳號回答

1. Softpaq: 無法存取 ftp.hp.com

2. HP UEFI diagnostic: 無異常

3. Driver update: 進行中

[KongL]

@548851818 @y2kim 

help~