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warranty dispute

HP ENVY 13-ad000 Laptop PC
Microsoft Windows 10 (64-bit)

i bought this new notebok from HK fortress on 1 March 2018. Yet, the warranty start date indicated in hp system is

June 23, 2017. i want to lodget warranty dispute to HP yet i cannot gain acccess to the concerned form. would you please follow up. Serial no. 5CG72453Q5.
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教务长 教务长
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warranty dispute

Hello, I know, if it is a Chinese mainland consumer, you can keep the warranty on the date of the invoice. Please consult your HP after service, and they will give you a specific solution.


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warranty dispute

Don't worry for that. Just keep your invoice from HK fortress. When we need to contact service center, just take your laptop and invoice together to get the support and service.

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