warranty dispute

dgyui · ‎2018-03-03

i bought this new notebok from HK fortress on 1 March 2018. Yet, the warranty start date indicated in hp system is

June 23, 2017. i want to lodget warranty dispute to HP yet i cannot gain acccess to the concerned form. would you please follow up. Serial no. 5CG72453Q5.

WDH · ‎2018-03-03

Hello, I know, if it is a Chinese mainland consumer, you can keep the warranty on the date of the invoice. Please consult your HP after service, and they will give you a specific solution.

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KevinL · ‎2018-03-04

Don't worry for that. Just keep your invoice from HK fortress. When we need to contact service center, just take your laptop and invoice together to get the support and service.