warranty dispute

dgyui · ‎2018-03-03

i bought this new notebok from HK fortress on 1 March 2018. Yet, the warranty start date indicated in hp system is

June 23, 2017. i want to lodget warranty dispute to HP yet i cannot gain acccess to the concerned form. would you please follow up. Serial no. 5CG72453Q5.

WDH · ‎2018-03-03

Hello, I know, if it is a Chinese mainland consumer, you can keep the warranty on the date of the invoice. Please consult your HP after service, and they will give you a specific solution.

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KevinL · ‎2018-03-04

Don't worry for that. Just keep your invoice from HK fortress. When we need to contact service center, just take your laptop and invoice together to get the support and service.

我作为志愿者在社区帮忙，我的回帖只代表我自己。
如果我的答复对您有帮助，欢迎您点击我答复下方的 “大拇指”给我奖励。
如果我的答复解决了您的问题，欢迎您点击我的帖子下方的 “接受为解决方案”。