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您好,今天晚上我又遇到这个故障,,不过幸运的是找到了dump文件,您能帮忙分析一下吗 Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: srv* Executable search path is: Windows 10 Kernel Version 2200... 查看更多...
您好,今天晚上我又遇到这个故障,,不过幸运的是找到了dump文件,您能帮忙分析一下吗 Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: srv* Executable search path is: Windows 10 Kernel Version 22000 MP (16 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Machine Name: Kernel base = 0xfffff806`0cc00000 PsLoadedModuleList = 0xfffff806`0d829b90 Debug session time: Wed Jun 8 23:06:01.722 2022 (UTC + 8:00) System Uptime: 0 days 0:10:28.518 Loading Kernel Symbols .. Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long. Run !sym noisy before .reload to track down problems loading symbols. ............................................................. ................................................................ ................................................................ ..................................................... Loading User Symbols Loading unloaded module list ............ For analysis of this file, run !analyze -vnt!KeBugCheckEx: fffff806`0d016b40 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:fffff982`bd18e7c0=0000000000000116 15: kd> !analyze -v ERROR: FindPlugIns 8007007b ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* VIDEO_TDR_FAILURE (116) Attempt to reset the display driver and recover from timeout failed. Arguments: Arg1: ffffa78906d87010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT). Arg2: fffff806c7750600, The pointer into responsible device driver module (e.g. owner tag). Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation. Arg4: 000000000000000d, Optional internal context dependent data. Debugging Details: ------------------ Unable to load image atikmpag.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for atikmpag.sys KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 2546 Key : Analysis.DebugAnalysisManager Value: Create Key : Analysis.Elapsed.mSec Value: 23417 Key : Analysis.Init.CPU.mSec Value: 999 Key : Analysis.Init.Elapsed.mSec Value: 149671 Key : Analysis.Memory.CommitPeak.Mb Value: 116 Key : Dump.Attributes.AsUlong Value: 1808 Key : Dump.Attributes.KernelGeneratedTriageDump Value: 1 FILE_IN_CAB: 060822-13421-01.dmp DUMP_FILE_ATTRIBUTES: 0x1808 Kernel Generated Triage Dump BUGCHECK_CODE: 116 BUGCHECK_P1: ffffa78906d87010 BUGCHECK_P2: fffff806c7750600 BUGCHECK_P3: 0 BUGCHECK_P4: d VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffa78906d87010 Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found. PROCESS_OBJECT: 000000000000000d BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: System STACK_TEXT: fffff982`bd18e7b8 fffff806`437087ae : 00000000`00000116 ffffa789`06d87010 fffff806`c7750600 00000000`00000000 : nt!KeBugCheckEx fffff982`bd18e7c0 fffff806`43707e3d : fffff806`c7750600 ffffa789`06d87010 fffff982`bd18e8d9 00000000`00000006 : dxgkrnl!TdrBugcheckOnTimeout+0xfe fffff982`bd18e800 fffff806`70f14e29 : 00000000`00000006 ffffa789`068de000 01d87b49`445d5a07 00000000`009cb80f : dxgkrnl!TdrIsRecoveryRequired+0x19d fffff982`bd18e830 fffff806`70f97144 : ffffa789`068de000 00000000`00000001 ffffa789`068de000 00000000`00000000 : dxgmms2!VidSchiReportHwHang+0x5e9 fffff982`bd18e940 fffff806`70f65abb : 00000000`00000000 00000000`00000000 00000000`00009c5d 00000000`00989680 : dxgmms2!VidSchiCheckHwProgress+0x31654 fffff982`bd18e9c0 fffff806`70edb949 : 00000000`00000000 ffffa789`068de000 fffff982`bd18eaf9 00000000`00000000 : dxgmms2!VidSchiWaitForSchedulerEvents+0x37b fffff982`bd18ea90 fffff806`70f7d215 : ffffa789`04095000 ffffa789`068de000 ffffa789`04095010 ffffa789`049f2010 : dxgmms2!VidSchiScheduleCommandToRun+0x2f9 fffff982`bd18eb60 fffff806`70f7d1ca : ffffa789`068de400 fffff806`70f7d100 ffffa789`068de000 ffffa788`ee588000 : dxgmms2!VidSchiRun_PriorityTable+0x35 fffff982`bd18ebb0 fffff806`0ce579d5 : ffffa789`00dc6040 fffff806`00000001 ffffa789`068de000 00000000`00400000 : dxgmms2!VidSchiWorkerThread+0xca fffff982`bd18ebf0 fffff806`0d01abf4 : ffffcb01`30498180 ffffa789`00dc6040 fffff806`0ce57980 00000000`00000000 : nt!PspSystemThreadStartup+0x55 fffff982`bd18ec40 00000000`00000000 : fffff982`bd18f000 fffff982`bd189000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34 SYMBOL_NAME: atikmpag+10600 MODULE_NAME: atikmpag IMAGE_NAME: atikmpag.sys STACK_COMMAND: .cxr; .ecxr ; kb FAILURE_BUCKET_ID: 0x116_IMAGE_atikmpag.sys OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {e300aa8c-6915-3f37-7957-d2e4fc30a6fd} Followup: MachineOwner
您好,按照您的建议更新了一下amd的集显驱动(大版本号30),但今天早上又出现了黑屏的现象,强制重启开机后,AMD驱动自动回退到了上次安装的版本(大版本号22)。
我购买的是暗影精灵6锐龙版,R7-4800H, 2060TI版本,去年购买了一台外接显示器(惠普 24mh)。连接之后经常出现使用外接屏幕看视频时,本机屏幕黑屏,外接屏幕图像停留在最后一帧(且发出噪音,应该也是音频的最后输出)。笔记本无法操作,只能强制重启。(期间更新过系统,和bios、驱动等,未有改善)
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