HP Pro 立式 ZHAN 99 G9 台式电脑 蓝牙驱动会导致设备蓝屏

[happy0717]

使用蓝牙设备时蓝牙驱动 rfcomm.sys 会导致设备蓝屏

出现频次：随机出现

设备规格：
处理器 Intel(R) Core(TM) i7-14700 2.10 GHz
机带 RAM 32.0 GB (31.7 GB 可用)
系统类型 64 位操作系统, 基于 x64 的处理器
笔和触控 没有可用于此显示器的笔或触控输入

版本 Windows 11 专业版
版本号 23H2
安装日期 ‎2024/‎9/‎5
操作系统版本 22631.4541
体验 Windows 功能体验包 1000.22700.1055.0

蓝屏dump：

For analysis of this file, run !analyze -vnt!KeBugCheckEx:
fffff800`54014cb0 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:fffff185`0714df00=000000000000000a
10: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000220, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80053e3ec97, address which referenced memory

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 593

    Key  : Analysis.Elapsed.mSec
    Value: 2509

    Key  : Analysis.IO.Other.Mb
    Value: 14

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 19

    Key  : Analysis.Init.CPU.mSec
    Value: 187

    Key  : Analysis.Init.Elapsed.mSec
    Value: 299768

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 125

    Key  : Analysis.Version.DbgEng
    Value: 10.0.27725.1000

    Key  : Analysis.Version.Description
    Value: 10.2408.27.01 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2408.27.1

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0xa

    Key  : Bugcheck.Code.TargetModel
    Value: 0xa

    Key  : Failure.Bucket
    Value: AV_rfcomm!ChannelCompleteAccept

    Key  : Failure.Hash
    Value: {2245abb3-bf77-8f81-33c8-0de5a6e7d5e2}

    Key  : WER.OS.Branch
    Value: ni_release

    Key  : WER.OS.Version
    Value: 10.0.22621.1


BUGCHECK_CODE:  a

BUGCHECK_P1: 220

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff80053e3ec97

FILE_IN_CAB:  121024-15843-01.dmp

FAULTING_THREAD:  ffffc88c3ce36040

READ_ADDRESS: fffff8005491c470: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 0000000000000220 

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

TRAP_FRAME:  fffff1850714e040 -- (.trap 0xfffff1850714e040)NOTE: The trap frame does not contain all registers.Some register values may be zeroed or incorrect.rax=fffff80054571380 rbx=0000000000000000 rcx=0000000000000000
rdx=ffffc88c3ce36040 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80053e3ec97 rsp=fffff1850714e1d0 rbp=fffff1850714e2d9
 r8=0000000000000000  r9=0000000000000002 r10=ffffc88bf9bed901
r11=fffff1850714e338 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
nt!KeInsertQueueApc+0xb7:
fffff800`53e3ec97 488b8720020000  mov     rax,qword ptr [rdi+220h] ds:00000000`00000220=????????????????
Resetting default scope

SYMBOL_NAME:  rfcomm!ChannelCompleteAccept+c2

MODULE_NAME: rfcomm

IMAGE_NAME:  rfcomm.sys

IMAGE_VERSION:  10.0.22621.4034

STACK_COMMAND:  .process /r /p 0xffffc88bf9774040; .thread 0xffffc88c3ce36040 ; kb

BUCKET_ID_FUNC_OFFSET:  c2

FAILURE_BUCKET_ID:  AV_rfcomm!ChannelCompleteAccept

OS_VERSION:  10.0.22621.1

BUILDLAB_STR:  ni_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {2245abb3-bf77-8f81-33c8-0de5a6e7d5e2}

Followup:     MachineOwner
---------

10: kd> lmvm rfcommBrowse full module liststart             end                 module name
fffff800`c12e0000 fffff800`c131d000   rfcomm   # (pdb symbols)          C:\ProgramData\Dbg\sym\rfcomm.pdb\9907486CE23A3A6B1E0A21932471FEBC1\rfcomm.pdb
    Loaded symbol image file: rfcomm.sys
    Mapped memory image file: C:\ProgramData\Dbg\sym\rfcomm.sys\FE93C5983d000\rfcomm.sys
    Image path: \SystemRoot\System32\drivers\rfcomm.sys
    Image name: rfcomm.sys
    Browse all global symbols  functions  data  Symbol Reload    Image was built with /Brepro flag.
    Timestamp:        FE93C598 (This is a reproducible build file hash, not a timestamp)
    CheckSum:         00041CFA
    ImageSize:        0003D000
    File version:     10.0.22621.4034
    Product version:  10.0.22621.4034
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.6 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    Information from resource tables:
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     rfcomm.sys
        OriginalFilename: rfcomm.sys
        ProductVersion:   10.0.22621.4034
        FileVersion:      10.0.22621.4034 (WinBuild.160101.0800)
        FileDescription:  Bluetooth RFCOMM Driver
        LegalCopyright:   © Microsoft Corporation. All rights reserved.
10: kd> lmDvmrfcommBrowse full module liststart             end                 module name
fffff800`c12e0000 fffff800`c131d000   rfcomm   # (pdb symbols)          C:\ProgramData\Dbg\sym\rfcomm.pdb\9907486CE23A3A6B1E0A21932471FEBC1\rfcomm.pdb
    Loaded symbol image file: rfcomm.sys
    Mapped memory image file: C:\ProgramData\Dbg\sym\rfcomm.sys\FE93C5983d000\rfcomm.sys
    Image path: \SystemRoot\System32\drivers\rfcomm.sys
    Image name: rfcomm.sys
    Browse all global symbols  functions  data  Symbol Reload    Image was built with /Brepro flag.
    Timestamp:        FE93C598 (This is a reproducible build file hash, not a timestamp)
    CheckSum:         00041CFA
    ImageSize:        0003D000
    File version:     10.0.22621.4034
    Product version:  10.0.22621.4034
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.6 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    Information from resource tables:
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     rfcomm.sys
        OriginalFilename: rfcomm.sys
        ProductVersion:   10.0.22621.4034
        FileVersion:      10.0.22621.4034 (WinBuild.160101.0800)
        FileDescription:  Bluetooth RFCOMM Driver
        LegalCopyright:   © Microsoft Corporation. All rights reserved.

[y2kim · Accepted solution]

这个文件不是厂商的硬件驱动文件，是系统文件。

我建议问微软。